The Residence Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residence Hotel

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Exterior
Junior Suite, 1 Bedroom, Kitchenette
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
34 Rue de Genève, Ferney-Voltaire, Ain, 01210
  • Ferney-Voltaire Market
    5 min walk
  • Château de Voltaire
    12 min walk
  • Geneva Arena
    4 min drive
  • Geneva (GVA-Cointrin Intl.)
    6 min drive

Room options

Junior Suite, 1 Bedroom, Kitchenette

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Classic Double Room, 1 King Bed, Accessible, Kitchenette

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Bedroom, Kitchenette

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Apartment, 2 Bedrooms, Kitchenette

  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

About this property

The Residence Hotel

Hotel in Ferney-Voltaire with a seasonal outdoor pool and a 24-hour front desk
A bar/lounge, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and concierge services are onsite. Housekeeping is available once per stay.
The Residence Hotel offers 127 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Kitchenettes offer microwaves and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Residence Hotel 's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Ferney-Voltaire Market. Enjoy features like free WiFi in public areas and free self parking, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Just a 5-minute drive from Palexpo and 7 minutes from United Nations European Headquarters
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. You can enjoy a drink at the bar/lounge. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly The Residence Hotel . Limited free parking is available on a first-come, first-served basis.

This Ferney-Voltaire hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Cocktail Bar - Onsite cocktail bar. Open daily.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 17 for adults and EUR 8.50 for children
  • 1 bar

Restaurants on site

  • Cocktail Bar

Things to do

  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance

Business services

  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Late check-in fee: EUR 50 for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.50 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

m3 Hotel Ferney Ferney-Voltaire
m3 Ferney Ferney-Voltaire
m3 Ferney

The Residence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 312 reviews" "
Rating 8 - Good. 92 out of 312 reviews" "
Rating 6 - Okay. 25 out of 312 reviews" "
Rating 4 - Poor. 8 out of 312 reviews" "
Rating 2 - Terrible. 5 out of 312 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Emanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was the right place for us as a family. Having children with us, waiting for the hotel to change towels every after four days, was a bit a challenge for us during our two weeks stay at the hotel. I think for a family of four, the hotel should consider to change towels and toilet cleaning at least every other day or two for the sake of hygiene. Otherwise, we have enjoyed our experience at the Residence hotel.
Stayed 14 nights in Aug 2024

10/10 Excellent

Suzanne

Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to stay there for less than 5 days, but I ended up staying there over two weeks. They made me feel like I was home. 😊
Stayed 6 nights in Aug 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful, letting us know local tips and best travel options. Good access from the airport on the number 66 bus.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

NA
Stayed 4 nights in Jul 2024

8/10 Good

Ilya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Clean, good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place!
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just stayed over after a late flight into Genève-Aéroport before we moved on to Montrose. Our room was great. We sadly slept late after a late night and missed breakfast, but the front desk was very helpful in giving us directions and getting us bus tickets, so it was to figure out what we needed to do to catch our train
Stayed 1 night in Jun 2024

6/10 Okay

Nathalie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Inconfortable
L’hôtel n’avait pas d’air climatisé, donc c’était très inconfortable. Pourtant cette condition était dans mes moteurs de recherche sur le site. Le préposé nous a dit que c’était seulement pour les suites. Plutôt décevant.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Travelled with partner
Liked: Amenities
Well designed, quiet and efficient place to stay. Good value for money but don’t buy the very expensive breakfast as there are lovely cafes very nearby
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy, clean, comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très pratique, chambre calme et bien localisée
Stayed 2 nights in May 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No pool
We had booked this hotel specifically because it has a pool. Unfortunately the pool was closed during our stay and the staff at the front was unapologetic and wouldn’t give us a discount. We were told the pool was not ‘part of the package’.
Stayed 1 night in Jun 2024

2/10 Terrible

Cesar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid during this period (or forever). Understaffed with the front desk person (only one for each shift) tasked with all duties: check-in, bartending, technician and so on so forth…The hotel looked to have potential but is mismanaged, all extra staff given vacation with no cover-up ensured. Bad cleaning practices from lobby to rooms. Ernesto at the desk is the best at customer service doing it all but to be honest the only positive thing about the hotel is front desk staff in general. Technical issues en masse (safe, phone, hair-dryer all not operational). Bar was closed, on vacation again! Front desk (again) can serve you a drink. Be careful not all room are air conditioned. Location is convenient only if you have a car. Although public transport is close it is time consuming and uber not reliable. Construction next door, not a problem if window closed issue if at the pool or open windows.
Stayed 4 nights in Jun 2024

10/10 Excellent

Adi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

yannick

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem we had the swimming pool was not accessible While we mainly booked it for that
Stayed 3 nights in Jun 2024

4/10 Poor

Kamran, Oak Brook

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Oliver

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK accommodation, not great customer experience
Rude staff. Unapologetic about the condition of the pool. (see photo). Terrible check-in experience with the receptionist picking up the phone and taking long phone calls and taking a long time while checking us in. They ignored the number one rule in hospitality, deal with the customer in front of you!
Stayed 1 night in Jun 2024

10/10 Excellent

Serhii

Stayed 1 night in May 2024

8/10 Good

Syed Muhammad Imran Raza

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Sebastiaan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024