Mercure Fátima

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Fátima

Exterior
Sports facility
Meeting facility
Privilege, Room, 1 King Bed
Privilege, Room, 1 King Bed

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417
  • Museu de Cera
    1 min walk
  • Casa Platano Restaurante
    1 min walk
  • Fatima Station
    33 min drive
  • Monte Real Air Base (QLR)
    43 min drive

Room options

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 King Bed, View

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mercure Fátima

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Mercure Fátima offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Fátima. During your stay, you're just a quick walk from Museu de Cera. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Portuguese cuisine while dining at Casa Platano
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Church of the Most Holy Trinity and 8 minutes by foot from Chapel of the Apparitions
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Mercure Fátima. Parking is available for a fee.

This 4-star Fátima hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Casa Platano - This restaurant specializes in Portuguese cuisine and serves lunch only.
Plane Tree Bistro - This bistro specializes in Portuguese cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.
Plane Tree Bar - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Casa Platano
  • Plane Tree Bistro
  • Plane Tree Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 267 out of 305 reviews" "
Rating 8 - Good. 30 out of 305 reviews" "
Rating 6 - Okay. 4 out of 305 reviews" "
Rating 4 - Poor. 0 out of 305 reviews" "
Rating 2 - Terrible. 4 out of 305 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very modern hotel with parking. Interesting bed/bath layout. Not very practical if sharing the room with a friend, no issues if sharing with a partner. Expensive breakfast. Nice gift shop.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bassel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel .
Stayed 1 night in Sep 2024

10/10 Excellent

IRIS, Hawthorne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Help were awesome..
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and the food in the restaurant is top notch. The room is modern and I love the bath products.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Hotel was wonderful.
Stayed 2 nights in Aug 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Sanctuary, with very nice facilities, perfectly maintained, and with very friendly and attentive staff. The only thing that bothered us a bit was the A/C un the rooms, that seemed to have a timer; so it turned off after a while.
Stayed 1 night in Aug 2024

10/10 Excellent

Silvester

Liked: Cleanliness, staff & service, property conditions & facilities
A1
Stayed 1 night in Aug 2024

10/10 Excellent

Setchia, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Mercure Hotel. The place was clean, quiet and at a walkable distance from all the religious sites, and from different restaurants. The staff was wonderful, friendly and available to answer our questions when needed. I definitely recommend this place and will go back there again.
Stayed 4 nights in Jul 2024

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Stayed 2 nights in Jun 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Bertha Celina

Stayed 1 night in Jun 2024

10/10 Excellent

Lyne, Drummondville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good situation, nice place!!
Stayed 1 night in Jun 2024

10/10 Excellent

roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Right across from Fatima Sanctuary.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Everything went well while we were in Fatima. Mercure Fatima Hotel is walking distance to the Church. It is very clean. The staff are friendly and kind. The breakfast was great. We also enjoyed the gourmet food that served for lunch. They also have free private parking. We will definitely staying in this hotel next time we return to Fatima. Thank you
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
Everything is excellent!
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Francisco, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and service
Stayed 2 nights in May 2024

10/10 Excellent

Zuzel, WEbster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fatima and lots of shops.
Stayed 2 nights in May 2024

8/10 Good

Rafael

Travelled with family
Liked: Amenities
Nice hotel
Stayed 2 nights in Apr 2024