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SureStay Hotel By Best Western Fernley

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel By Best Western Fernley

Business centre
Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
1405 Newlands Drive East, Fernley, NV, 89408
  • The Silverado Casino
    ‪3 min walk‬
  • Millennium Park
    ‪4 min drive‬
  • Green Valley Park
    ‪5 min drive‬
  • Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.2 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Suites Fernley

Pool
Breakfast included
Pet-friendly
Kids pool
4.5 out of 5, Wonderful, (1000)
The price is €129
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Comfort Suites Fernley

About this property

SureStay Hotel By Best Western Fernley

Eco-certified hotel with free breakfast and a 24-hour business center
Along with a 24-hour business center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
SureStay Hotel By Best Western Fernley offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

This Fernley hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel By Best Western Fernley. During your stay, you're just a quick walk from The Silverado Casino. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from The Silverado Casino and a 4-minute drive from Millennium Park
  • Pets welcome for a fee (restrictions apply)
SureStay Hotel By Best Western Fernley offers its guests a spa tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified SureStay Hotel By Best Western Fernley. Self parking is free.

This Fernley hotel is smoke free.

Guests are served free full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per day
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in September and close in May.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Fernley
Best Western Fernley Inn
Fernley Best Western
Best Western Fernley Hotel Fernley
Best Western Fernley Inn
Surestay By Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel
SureStay Hotel By Best Western Fernley Fernley
SureStay Hotel By Best Western Fernley Hotel Fernley

SureStay Hotel By Best Western Fernley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 329 out of 891 reviews" "
Rating 8 - Good. 289 out of 891 reviews" "
Rating 6 - Okay. 161 out of 891 reviews" "
Rating 4 - Poor. 66 out of 891 reviews" "
Rating 2 - Terrible. 46 out of 891 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lswrence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up going someplace else for the night because they did have a room that had AC. My worst experience ever
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Paula

Stayed 1 night in Aug 2024

8/10 Good

Kathy, Vancouver

Liked: Cleanliness, staff & service
Great layover for us. Traveling with dogs. Luxury Vinyl flooring for pet friendly rooms is great idea
Stayed 1 night in Oct 2024

4/10 Poor

Paula

Disliked: Staff & service, room comfort
Barely better than camping out
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 1 night in Oct 2024

6/10 Okay

George

Travelled with partner
breakfast was good. No room cleaning over 3 days. Loud party Sunday night. Credited me $60 less than I paid at Expedia??? Expedia charges a fee??
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, great customer service, clean and spacious room. Only down side was the breakfast, the eggs were not good, the ham was the greatest, the potato’s and gravy was good but the biscuits were cold.
Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. The only issue was the shower backed up to your ankles in the tub. The drain needs some attention.
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a motel pretty good
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
For the price, no comfortable chairs to sit. The housekeeper woke us up at 7am by rolling her cart back and forth.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Travelled with group
Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jim

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I booked 9 rooms for a wedding. Your staff cancelled 7 rooms without notice stating “We are locals therefore, we are NOT allowed”. My friends scrambled Fernley for other accommodations hours before the wedding. FYI. We live approximately 41 miles away in Reno-where everyone is welcome.
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Front desk excellent service
Stayed 7 nights in Aug 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service
Quick overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disappointed that we had to stay on the 2nd floor and there was not an elevator.
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never Again
Room very outdated. No comfortable couch or chair. Woke up around 2:00 am to use bathroom and was chased by a black beetle. Trapped it under garbage can. Called front desk and was told pest control was scheduled the next day, after I was scheduled to check out.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen T

Stayed 1 night in Jul 2024