Best Western Plus Heritage Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Lobby
Outdoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
1955 E 2nd St, Benicia, CA, 94510
  • Benicia Capitol State Historic Park
    18 min walk
  • Studio 41
    18 min walk
  • Benicia Certified Farmers Market
    19 min walk
  • Concord, CA (CCR-Buchanan Field)
    11 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Heritage Inn

Hotel in Benicia with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be within walking distance of Benicia Capitol State Historic Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Benicia Capitol State Historic Park and a few minutes from Studio 41
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Best Western Plus Heritage Inn offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1044 square feet (97 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Heritage Inn. Free self parking is available.

This Benicia hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1044 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 827 reviews" "
Rating 8 - Good. 280 out of 827 reviews" "
Rating 6 - Okay. 88 out of 827 reviews" "
Rating 4 - Poor. 31 out of 827 reviews" "
Rating 2 - Terrible. 18 out of 827 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARY

Liked: Amenities
Nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, very clean and comfortable! Would stay again in the area longer than the once night passing through.
Stayed 1 night in Aug 2024

4/10 Poor

Kris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Front desk staff is superb, but bed was horrible
My husband and I had a very pleasant check-in, we arrived after dinner time. Room was easy accessible and clean, perfect for our needs. We settled in and went to take showers late, around 10pm and found that the shower gel was completely empty (it's the kind that is connected to the wall in the shower since this is California). Obviously didn't want someone coming into our room in the middle of the night to replace the bottle. So no soap for night shower or morning shower (because again, I'm getting ready in my PJ's and don't want someone coming into my room). Horrible night sleep due to bed being super uncomfortable, felt like it was over 5 years old, very lumpy. Breakfast was great, good choices, juice was great, not watered down like most hotels. Waffle machine, fruit, toast, cereal, fig bars, lots of options! Not sure if I would stay here again, but we have family that just moved into town and not many options in Benicia. Would definitely make sure not same room 217 (ADA accessible).
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan

Liked: Property conditions & facilities
Perfect stay
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Very nice facility
Stayed 4 nights in Jul 2024

10/10 Excellent

Spencer William

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay here. Rooms were spotless, breakfast delicious and staff extraordinarily friendly! Would stay there again for sure.
Stayed 4 nights in Jun 2024

10/10 Excellent

Henry

Stayed 3 nights in Jul 2024

8/10 Good

Anne-Marie

Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay. Very clean hotel. Very quiet, easy parking. Very happy, we will see you again!
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, just a mile from attractions, great breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was exceptional""" Friend and knowledge staff that always had a smile and Hello
Stayed 2 nights in Jul 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convient hotel
clean and comfortable hotel. location right off the freeway so a bit noisy but very good amenities
Stayed 1 night in Jun 2024

4/10 Poor

Stephen, Vancouver

Travelled with family, Business traveller
Disliked: Staff & service
Our Flt cancelled and they wouldn't refund our money for the one night we had booked. I know they have a 24 hr cancellation policy but they should be flexible and more understanding when things happen.
Stayed 1 night in Jun 2024

10/10 Excellent

Dina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lynnda, parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access to freeway and stores. Wonderful staff will stay again next time we visit the area
Stayed 3 nights in May 2024

2/10 Terrible

Roderick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hard to find
Stayed 4 nights in Feb 2024

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Charles, Pleasanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking
Stayed 3 nights in Apr 2024