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Basin Park Hotel and Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Land view from property
Interior
Room, 1 King Bed, Jetted Tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Hot tub

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    1 min walk
  • Eureka Springs City Auditorium
    2 min walk
  • Balcony Restaurant & Bar
    1 min walk
  • Springdale, AR (SPZ-Springdale Municipal)
    58 min drive

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Property grounds

The Crescent Hotel and Spa

Pool
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1004)
The price is €186
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Crescent Hotel and Spa

About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a spa tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body scrubs, Swedish massages, or body treatments at Spa1905
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 2.50-14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1006 reviews" "
Rating 8 - Good. 298 out of 1006 reviews" "
Rating 6 - Okay. 103 out of 1006 reviews" "
Rating 4 - Poor. 47 out of 1006 reviews" "
Rating 2 - Terrible. 19 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Radean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Basin Park Hotel. Near all shopping, restaurants, and nightlife. No need to worry about parking due to their own parking lot and shuttle service.
Stayed 1 night in Sep 2024

8/10 Good

Lejen

Liked: Cleanliness, staff & service, property conditions & facilities
When thinking of a stay in Eureka Springs two hotels usually come to mind immediately; Basin Springs and Crescent. For this stay Bikes, Brews, and Blues were in town. Basin Hotel has an awesome balcony for listening to live music in the amphitheater next door while enjoying a drink or snack. The hotel is right in the middle of all downtown activities without having to hike very far.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mediocre with friendly staff
Overall mediocre experience. The bed was extremely soft to the point of being difficult to sleep in. The staff was friendly and the shuttle service to the parking lot was nice. Hotel is in need of some renovations as it seems to be old and has issues (hot water took forever and was hard to regulate). Not sure this was worth the price considering I paid as much as a really nice hotel in another city but if you’re in a pinch or just like old historical hotels it’s alright.
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were so nice, & friendly, as well as helpful. The parking is off-site, but there is a shuttle included with the activity pass (also covers the parking). There is not a pool, but the shuttle will take you to their "sister hotel", & we had free use of the pool there, whenever we wanted. There were also multiple activities, at no charge, every day, plus several activities at a individual cost. Nice place - definitely recommend, if you are going to be in Eureka Springs, Arkansas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
My husband and I booked a 2- night stay during Bikes, Blues, & BBQ. At check-in, we were greeted warmly and given all the information we needed about the property to know our options for dining and activities. We found our room to be comfortable and inviting, and we were impressed by the deep bathtub and spacious shower. We then decided to have dinner outside at the Balcony. Service and food were both excellent. We then took our server's suggestion and had an after dinner drink at Jack Rabett's, where again the drinks and bar service were excellent. We enjoyed a good night's sleep on the very comfortable bed. The next day, we had a medical emergency off property, and when I came to the hotel to grab our things and check out a day early, the very kind and thoughtful desk clerk told me he was refunding our fee for that second night, even though it was well past check out time and past time to cancel the 2nd night. I was floored and extremely grateful because I expected to pay for both nights instead of just the one. Also, i want to shout out the parking shuttle driver, as well, who was also very helpful and friendly. All around, great staff and accommodations, and we'll definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful with suggestions for things to see while we were staying there. They have free parking and a car shuttle service which was very helpful. The hotel is a gem to stay in with its rich history. It is located in the the center of Historic Downtown which made it easy to walk to shops and restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

La Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to everywhere!
Nice historic hotel. Fabulous location.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

nancy

Liked: Amenities
The jetted tub was fabulous!Lots of activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Dan

Liked: Amenities
Disliked: Property conditions & facilities
Stayed here when attending a wedding on the 6th floor of the hotel. Wedding venue, food, & staff were wonderful. Our room was on the 5th floor and head of the bed was significantly lower than the foot. Staff did come up and "leveled it" but as soon as you got into the bed whatever was holding it up slipped. Also, there was a plastic bottle left by a previous occupant with what looked like urine on top of the air conditioning unit...missed by housekeeping. I get this is an older hotel and we were paying ease if access to the wedding venue, but I would not recommend staying here. The slanting floors throughout our room while some may have found charming was lost on us. Finally, the parking situation. The website prepared us for parking off-site and the shuttle driver was very nice, but having to park so far was less than convenient.
Stayed 1 night in Sep 2024

6/10 Okay

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location if you want to be downtown. If you like historic hotels, you’ll probably love it. The negatives: there were a couple of times when the shower would spontaneously change temperature, and the carpet was worn and dated. We enjoyed the bar and restaurant. The shuttle was a nice perk except we frequently had long wait times because they only had one driver working on Labor Day and the shuttle serves bothe Basin Park and Crescent hotels. We enjoyed using the pool at the Crescent Hotel too. The beds and linens were nice and comfortable. Overall, I would recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
We loved being right downtown and staying in this historic building. The restaurant terrace and balcony were such a perk.
Stayed 1 night in Jul 2024

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service
The room was nice for an older hotel. The bathroom was tiny and very limited on the facilities space.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only one elevator. Had to take alot of stairs.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Basin Park Hotel. It's a beautiful building. The staff and all the employees were friendly and seemed to enjoy each other. The vibe in the town is just lovely. Everyone we met made us want to live there or at least visit more often.
Stayed 3 nights in Aug 2024

8/10 Good

Jeana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older property. Good bar/restaurant. Just do t get the fish and chips. Everything else was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Hot tub on a deck outside. Great time
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location..... never want to leave
Stayed 1 night in Sep 2024

6/10 Okay

Janet

The hotel is nice however there are a few things that could be improved. 1. Have coffee everyday of the week not just Monday thru Friday. 2. Check in was not allowed until 4 pm early check in should be allowed because check out is at 12 and there is a charge for late check out 3. The service pool charge is ridiculous it should be at the customers discretion. The one bright spot was Bennie the shuttle service driver he was so nice 4.there were noises in our room at night not sure what the noise were sounded like sawing and sanding maybe it was hard working ghosts
Stayed 3 nights in Aug 2024

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location / Bad air
The location is awesome. The shuttle to the parking lot is good. The updated bathroom was very nice. The smell of weed / pot was overwhelming and constant. For a hotel that marketed as non-smoking, it was very disappointing.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel. The location could not be better. Since it is old the bathrooms are SMALL. My traveling companion and I are both about 5ft tall and petite so it worked. We were in the single room. Larger people should book the larger room. Staff were very helpful and there is plenty of on site and nearby dining to enjoy. Will stay again.
Stayed 3 nights in May 2024