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Basin Park Hotel and Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Exterior
Deluxe Single Room, 1 Queen Bed
Lounge
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    1 min walk
  • Eureka Springs City Auditorium
    2 min walk
  • Eureka Springs District Court
    3 min walk
  • Springdale, AR (SPZ-Springdale Municipal)
    58 min drive

Room options

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a spa tub, and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to Swedish massages, aromatherapy, or body treatments at Spa1905
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: USD 2.50-14.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Newspaper
  • Parking
  • Self parking
  • Shuttle service
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Loved the age and the preservation efforts through the various remodeling and general maintenance.
Stayed 4 nights in Aug 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a challenge, but the hotel had a shuttle service, great team
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Very old place really not updated the town was different when I was a kid everything was closed or only open a few hrs
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! The staff were beyond excellent and friendly. The massage at the Spa was wonderful.
Stayed 4 nights in Aug 2024

6/10 Okay

Jon

Travelled with partner
Liked: Staff & service
Okay in general. Elevator very slow and only one. Air conditioner didn’t keep room quite cool enough. Location good and staff helpful
Stayed 3 nights in Jul 2024

2/10 Terrible

Charles

Disliked: Cleanliness
The room was very out dated and the carpet was older than the building. We had to pay for the room and did not stay. We left as soon as we made plans else where.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Neat historical property and very clean !!
Stayed 1 night in Aug 2024

6/10 Okay

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service
Convenient location. However very outdated bathroom with non functioning shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisiting Eureka Springs
We have stayed at this hotel before. We love the convenience of the location for walking to shops and restaurants. Also convenient that the hotel has a bar and restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brett

Stayed 5 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, considering the age of the location it is well kept. Plenty to do, staff were on point and always helpful. Butttt coffee in the room is terrible, bring your own
Stayed 2 nights in Aug 2024

6/10 Okay

William, Garden City

Travelled with family
Liked: Cleanliness, staff & service
Everyone is extremely friendly and helpful, except for the front desk. Dont expect too much info from them. Parking is the real horror story. You have to park about a 1/4 mile away and have a shuttle pick you up. There loading is only about 3 car lengths long and across the street.
Stayed 2 nights in Aug 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

elizabeth

Disliked: Cleanliness, staff & service
From the start i had breast milk left in my room and house keeping didnt catch it. Then we went downstairs so we could get our breakfast which isnt included in the room and the guy forgot to put the order in. we had to go down and ask what happened. then we paid 22 dollars for cold breakfast that was horrible. We didn't enjoy ourselves at all. think the only thing that made us happy was the tub.
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Convenient and historic, but for the price you should expect better and more updated fixtures and carpet. Staff at check in and the shuttle staff were amazing, but bar and restaurant staff were not that friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not provide breakfast
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for nearly 120 years old. Parking was challenging but the shuttle service to the offsite parking was good. Room was clean but had a strong mold/mildew smell.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, restaurant with balcony and music.
Stayed 2 nights in Jul 2024

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk lady was so cool.
The lady at the front desk was amazing. Hotel was old but nice still. Must reiterate how nice the lady who checked us in was.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The historic Basin Park Hotel in downtown Eureka Springs is a breathtaking gem! With its stunning charm and exceptional staff, every detail is meticulously tailored to exceed your expectations. We're captivated and can't wait to return - this hotel has earned our loyalty and our hearts!
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024