Best Western New Oregon

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western New Oregon

Lobby
Exterior
Pool
Property amenity
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
1655 Franklin Boulevard, Eugene, OR, 97403
  • Matthew Knight Arena
    4 min walk
  • Hayward Field
    5 min walk
  • University of Oregon
    9 min walk
  • Eugene, OR (EUG)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 21 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Queen sofabed;Pet Friendly)

  • 21 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Queen sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Balcony (Pet Friendly)

  • Water view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 21 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western New Oregon

Hotel with free breakfast, steps from University of Oregon
A fitness center, a steam room, and a 24-hour business center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western New Oregon offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.
Our customers tell us they can't get enough of the free breakfast at Best Western New Oregon. During your stay, you're just a quick walk from University of Oregon. Features include free WiFi in public areas and free self parking, plus a gym. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • Steps from University of Oregon and a 4-minute drive from Autzen Stadium
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Best Western New Oregon offers its guests a steam room and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Best Western New Oregon also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Eugene hotel.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Fitness centre
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western New Oregon Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 63 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located right across the street from the University. It was in walking distance of several restaurants. Breakfast was excellent every morning, though I prefer the waffle cookers to the automatic pancake machine.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was near the college, clean, very friendly staff, safe, near public transportation
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cable tv was not working properly. I was getting Roku tv not the cable channels. I called the desk to state the matter they were not very helpful to solve the issue. No worried I had to get up early for a flight anyway.
Stayed 1 night in Aug 2024

8/10 Good

Devin

Stayed 3 nights in Aug 2024

8/10 Good

Rob

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
I loved how close it is to UO. The 24hour coffee/water available and the breakfast were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tracey Hering

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, quiet. Had a nice breakfast room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never Again
Television didn't work. No hot water in shower. No soap for shower. Odd green light was on all night. Noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Moenju

Stayed 1 night in Aug 2024

4/10 Poor

Ida

I only stayed 1 night out of 3. I had to switch hotels because of the smell in the room. Moldy and musty. I’m allergic to mold
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on main road across from University. Nice rooms, stayed here many times over the years. Sheets slightly tough from bleach but bed over all comfortable. Nice size room. Like the two comfy chairs and table. Breakfast is on the better side of hotel breakfasts. Coffee is good too
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for location/cost (except some dates)
Within walking distance of UO but you have to cross Franklin which is a busy street. Nice hotel and reasonable except for Family and Move-in Weekends. Seems typical for all hotels in Eugene on these weekends though.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rexann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a very friendly and convenient place to stay for my needs!
Stayed 3 nights in Aug 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Aug 2024

6/10 Okay

Jessica

Business traveller
Liked: Staff & service, amenities
Very convenient for access to UO campus, easy to get to and pretty quiet. Beds and pillows not the most comfortable, but it did the job for the one night I was there.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Stayed 1 night in Jul 2024

10/10 Excellent

Lior

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and staff. Location is very closed to shopping, dining areas and overall we felt very comfortable. The staff is very friendly, breakfast was good as well as the indoor pool and gym
Stayed 5 nights in Aug 2024

4/10 Poor

Jamie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor Manager
Cameron at the front desk was amazing! He went above and beyond for us and was the definition of customer service. The manager Marion? Was an absolute nightmare. My fiancé's parents had ants in their room that got all over food for a wedding we were in the area for and the manager wanted to move them at 11 pm. This escalated and the manager had her parents trespassed on the property without allowing them to have breakfast. The manager then asked if I was staying in room 137 and my response was no I'm in room 147. The manager then told my fiance I lied to her and said I told her I did not know them. That is not true. I answered the question I was asked. That manager then told my fiance her parents called 5 times during the night which is not true they called once or twice. The management does not have proper training in customer service or de-escalating. To try and hold us responsible for another rooms issue is completely uncalled for. Ants throughout their room is a justifiable complaint, especially when food for a wedding gets ruined because of the condition of the room. Homeless were allowed to breakfast with the guests. When i pay that much for a room I expect the condition of all the rooms to be the same. I also would like to have breakfast with my family without the smell and look of homeless getting into the food for guests while trying to enjoy my time with my family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding customer service, clean and welcoming atmosphere. It was an easy walk to UO campus!
Stayed 2 nights in Aug 2024

6/10 Okay

Kenson

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Limited parking in front of the room, have to park far away to the room. Shower head waterflow is very weak.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Travelled with family
Liked: Staff & service, amenities
Friendly and convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Jul 2024