Best Western Plus Grand Manor Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Grand Manor Inn

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)
Outdoor pool
Exterior
Lobby
Pillow-top beds, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    12 min walk
  • PeaceHealth Sacred Heart Medical Center at Riverbend
    15 min walk
  • Riverbend Hospital
    3 min drive
  • Eugene, OR (EUG)
    15 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 23 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a garden. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of The Shoppes at Gateway. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a car charging station
  • Onsite recreation includes a gym and bike rentals
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features a garden, dry cleaning/laundry services, and a front-desk safe. Self parking is free.

This Springfield hotel is smoke free.

Guests are served free continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1027 reviews" "
Rating 8 - Good. 315 out of 1027 reviews" "
Rating 6 - Okay. 107 out of 1027 reviews" "
Rating 4 - Poor. 83 out of 1027 reviews" "
Rating 2 - Terrible. 57 out of 1027 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Remco

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a pool
Stayed 1 night in Aug 2024

10/10 Excellent

J, Bend

Liked: Cleanliness, staff & service
Location is across from HOP valley Brewery :-)
Stayed 1 night in Aug 2024

4/10 Poor

Rocky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was undergoing renovation. It took me moving to 3 different rooms to find one that everything worked in. very limited parking. I would not stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really nice and clean. The hotel was being remodeled and it didn't bother us a bit.
Stayed 1 night in Aug 2024

8/10 Good

Jaime

Stayed 1 night in Jul 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The hotel is currently being updated but there wasn’t any noise. The breakfast had tons of options and the staff were very nice! Pool was nice to swim in and our room was a lot bigger than we expected.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a mess
Parking lot was full of construction vehicles and piles of materiel for building or discard. Signage was confusing or nonexistent. This in an area with about 8 hotels. Yours looked like condos, not a hotel. It was readily apparent that the front desk would have preferred not to speak to anyone, so, after all that driving, and arriving 20 minutes before the 3 pm check-in time only to be TURNED AWAY because NO ROOM WAS READY, we decided to relieve him of the necessity of speaking to us again and went somewhere else. Taking our business to the Hilton instead from now on.
Stayed 1 night in Jul 2024

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Sirena

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom walls were filthy and it was loud due to construction. They didn't give out extra pillows and the breakfast was gross.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Deborah

Travelled with group
Liked: Staff & service, room comfort
Currently being renovated.
The room was beautiful with every amenity necessary, the only thing that was disturbing was that they hotel was being renovated and there was no mention of the fact that the pool was closed and there was construction dust and debris in common areas. The breakfast room was well stocked and clean though. The coffee machine was in a room with building materials and plaster buckets on the floor. That was the workers responsibility for sure but the management should have had them clean up at the end of their shifts. I'm certain when renovation is complete it will be a lovely place to stay - close to restaurants and downtown Eugene.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property was undergoing some construction and pool not available
Stayed 2 nights in Jul 2024

8/10 Good

Cassandra

Stayed 1 night in Jul 2024

2/10 Terrible

Joyce

Stayed 1 night in Jul 2024

8/10 Good

Norman

Property was under some renovation so that would have been good to know. However, they post that electric charging is on site but that’s a lie. The hotel does NOT have anything on site. Expedia should be made aware of this false advertising. There are Tesla stations nearby and that’s it.
Stayed 1 night in Jul 2024

6/10 Okay

Berta

Stayed 1 night in Jul 2024

2/10 Terrible

Danny

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Place was under remodel, ac not working pool dirty,
Stayed 1 night in Jul 2024

2/10 Terrible

Simonetta

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC stopped working in the middle of the night.
Stayed 1 night in Jul 2024

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
This location is undergoing massive construction. The inside and outside is completely tore up, no parking, super loud, smelled of paint because they were painting at front desk we couldn’t even checkin. This was not advertised online and is false advertising.
Stayed 2 nights in Mar 2024

2/10 Terrible

Yvonne

Stayed 1 night in Jun 2024

8/10 Good

James, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located off I-5 in Springfield, OR. EMX bus stop is 1 block away with easy access to downtown Eugene and UofO. Numerous chain restaurants within walking distance. Best Western Grand Manor is undergoing remodeling but it is very comfortable and a nice hotel while work is underway.
Stayed 5 nights in Jun 2024