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Hotel Cityroom

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December 2024
January 2025

Photo gallery for Hotel Cityroom

Interior entrance
Premium bedding, desk, iron/ironing board, free WiFi
Interior detail
Front of property
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Hagenstraße 43, Gelsenkirchen, 45894
  • Veltins-Arena
    6 min drive
  • Wittringen Castle
    7 min drive
  • Golf Club Schloss Horst
    10 min drive
  • Dortmund (DTM)
    47 min drive

Room options

View all photos for Comfort Double Room

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Suite

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Suite ( S )

Premium bedding, desk, iron/ironing board, free WiFi

Comfort Suite ( S )

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room Single Use

Premium bedding, desk, iron/ironing board, free WiFi

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

PLAZA Hotel Gelsenkirchen

Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.7 out of 5, Good, (445)
The price is €133
for 1 night
includes taxes & fees
5 Jan - 6 Jan
PLAZA Hotel Gelsenkirchen

About this property

Hotel Cityroom

Gelsenkirchen hotel in Gelsenkirchen-Nord
This smoke-free hotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and ATM/banking services are onsite.
Hotel Cityroom offers 10 accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Gelsenkirchen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Cityroom, you'll be close to Veltins-Arena. Enjoy features like free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Veltins-Arena and 14 minutes from Movie Park Germany
  • Airport shuttle service available for a fee
As a guest of Hotel Cityroom, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi. Hotel Cityroom also features dry cleaning/laundry services and an ATM. Parking is available for a fee.

This Gelsenkirchen hotel is smoke free.

Languages

English, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 6.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 3 PM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 6.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 3 PM - 6 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Cityroom Gelsenkirchen
Cityroom Gelsenkirchen
Hotel Cityroom Hotel
Hotel Cityroom Gelsenkirchen
Hotel Cityroom Hotel Gelsenkirchen

Hotel Cityroom Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

LIONEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 4 nights in Jun 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Nice friendly personal welcome from owner
Stayed 2 nights in Jun 2024

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a boutique hotel close to everything. Transfer to airport was arranged perfectly. Any request we asked for was done right away.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here unless you want to get bitten by spiders in your bed. I am in Germany for work and was going to stay here. About 30 minutes after I checked in, I noticed a web and several tiny spiders crawling on the bed. I have had bad allergic reactions to spider bites before, so I went and requested a refund, as having spiders in my bed isn't acceptable. When I told the man at the front desk about the spiders, we walked up to the room so I could show him. He looked at them, brushed them off the bed and said "I don't see anything." Then I showed him one that I killed on some toilet paper and he took it from me and put the tissue in his pocket (later I asked what he did with it because I wanted to use it for proof and he said he "I don't know threw it somewhere"). He said there weren't spiders on the bed and he refused to give me a refund. I went ahead and booked another hotel, as almost all hotels in the area were sold out. This other hotel I am at is 45 to 60 minutes away from work, while the Cityroom hotel was only 5 minutes away. I asked him kindly again to refund me. I booked through Expedia and told them about the issue. Expedia tried to call the man from Cityroom while I was still standing at the front desk. The man from Cityroom pretended like he couldn't speak english and hung up. I kept trying to get Expedia to help me out, and they wouldn't. Terrible customer service from both Expedia and The hotel. I will never book through Expedia again.
Stayed 11 nights in Oct 2019

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Der CheckIn ging super unkompliziert über eine Schlüsselbox mit Code. Das Zimmer war sauber und super neuwertig eingerichtet. Parkmöglichkeiten für die Nacht gibt es drum herum genug!
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt für eine Nacht im Cityroom war alles im allen OK
Stayed 1 night in Jan 2020

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Sehr freundlicher Empfang . Das Hotel ist sehr zentral gelegen . Schade , dass es keine eigenen Parkplätze hat . Einen Schminkspiegel habe ich im Bad vermisst .
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral in Buer, sehr freundliche Kommunikation
Zentrale Lage in Buer. Das Zimmer war schön hell, sehr sauber und der Betreiber ausgesprochen hilfsbereit und freundlich. Leider kein Aufzug und kein Frühstück im Hotel verfügbar, beides für mich nicht besonders wichtig. Daher eine klare Empfehlung!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super netter Empfang, großzügiges Zimmer, super Preis
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Hotel, einfach und sauber für Kurzaufenthalter bestens geeignet
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Robert

Sauber und freundlich
Sehr freundliches Personal, sehr moderne und saubere Zimmer.
Stayed 1 night in Sep 2018