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Hospitality Esperance, SureStay Collection by Best Western

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospitality Esperance, SureStay Collection by Best Western

View from property
Family Room
BBQ/picnic Area
Seasonal outdoor pool
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
44-46 The Esplanade, Esperance, WA, 6450
  • Esperance Municipal Museum
    2 min walk
  • Esperance Beach
    2 min walk
  • Esperance Kebab & Turkish Bakery
    2 min walk
  • Esperance, WA (EPR)
    17 min drive

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About this property

Hospitality Esperance, SureStay Collection by Best Western

Beach hotel with seasonal outdoor pool
A restaurant, a bar/lounge, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, express check-out, and barbecue grills.
Hospitality Esperance, SureStay Collection by Best Western offers 50 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hospitality Esperance, SureStay Collection by Best Western. During your stay, you're just a quick walk from Esperance Municipal Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe and laundry facilities
  • Steps from Esperance Municipal Museum and 2 minutes by foot from Esperance Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A seasonal outdoor pool, barbecue grills, and laundry facilities are also featured at Hospitality Esperance, SureStay Collection by Best Western. Free self parking is available.

This 3.5-star Esperance hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. An additional breakfast is available daily for a fee.
Hospitality Esperance, SureStay Collection by Best Western has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.80 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.80 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 71009050560

We should mention

  • The seasonal pool will open in October and close in April.
  • Pool access available from 7:30 AM to 6:30 PM.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Esperance
Best Western Hospitality Esperance
Best Western Hospitality Inn Esperance
Esperance Best Western
Hospitality Inn Esperance
SureStay Collection Best Western Hospitality Esperance Motel
SureStay Collection Best Western Hospitality Esperance
Motel SureStay Collection by Best Western Hospitality Esperance
SureStay Collection Best Western Hospitality Motel
SureStay Collection Best Western Hospitality
Best Western Hospitality Inn Esperance
Best Hospitality Esperance
SureStay Collection by Best Western Hospitality Esperance
Hospitality Esperance SureStay Collection by Best Western
Hospitality Esperance, SureStay Collection by Best Western Hotel

Hospitality Esperance, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 300 out of 802 reviews" "
Rating 8 - Good. 365 out of 802 reviews" "
Rating 6 - Okay. 99 out of 802 reviews" "
Rating 4 - Poor. 27 out of 802 reviews" "
Rating 2 - Terrible. 11 out of 802 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value room, excellent location
Excellent friendly service. Older motel but has been renovated and in good condition. Comfortable bed. Excellent location
Stayed 1 night in Sep 2024

8/10 Good

David Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable pleasant & clean room. Evening dining a good experience. Waterfront location and proximity to town attractive. DR
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Owners we very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay in Esperance
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the little duck swimming on the pool, just outside our window.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay, some bathrooms need renovating
Lovely welcoming staff, and comfortable bed. Have stayed a few times in various rooms in the past. Unfortunately some of the bathrooms need a bit of TLC, and some are renovated and newer. Not very sound proof rooms, as could hear neighbours TV though the wall very loudly into the evening. Clean little swimming pool for the family, Unfortunately closed at time of visit (too cold to swim anyway). Great central location.
Stayed 1 night in Aug 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall Simon was nice, but not very happy. Everyone else was was very happy and informative. Cleaning staff were very friendly and always happy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, comfortable, convenient and friendly professional staff!
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & professional hotel staff. Hotels did what it promised. Breakfast needs a major upgrade
Stayed 3 nights in Aug 2024

10/10 Excellent

Sante

Liked: Cleanliness, staff & service
Value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated for late check in without 24 hour notice. So good! Made the trip that much more rewarding and pleasurable. And i cant forget to mention the great coffee store around the corner as well as the bakery nearby...with coffee in hand and a quiche, the sunrise on the foreshore 👌👌👌
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 1 night in Jul 2024

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service
Smokers next door smoking outside the room with the wind blowing the smoke into our room under the door when closed and through the door when opened. Some designated non smoking areas would be good. Our room was next to the laundry which was a problem if having an afternoon rest.
Stayed 1 night in Jun 2024

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service
a
Stayed 1 night in Jun 2024

8/10 Good

Rafe

Travelled with partner
Liked: Staff & service, amenities
Could maybe use a reno, couch had a few dark stains which was a bit questionable but all in all cheap, quiet, convenient and walkable distance to shops, bars and restaurant's.
Stayed 3 nights in May 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and found the property clean and convenient
Stayed 1 night in May 2024

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near shopping and walkways, has a great view of ocean from hotel
Stayed 3 nights in May 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great but just disappointed the pool was closed as it was hot.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Facilities were offered including complimentary breakfast and laundry. The food in the restaurant for both breakfast and dinner was very good. Would stay again

8/10 Good

Michelle

Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Good stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Wendy

Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024