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The Erzurum Hotel

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December 2024
January 2025

Photo gallery for The Erzurum Hotel

Superior Triple Room
Point of interest
Reception hall
Exterior
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Ibrahim Polat Cd. 53, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    3 min drive
  • Tiflis
    8 min walk
  • Palandoken Station
    18 min drive
  • Erzurum (ERZ)
    22 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Double or Twin Room

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | View from room

Superior Triple Room

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Large Twin Bed and 1 King Bed

Similar properties

Front of property

Dedeman Erzurum Palandöken Ski Lodge

Pool
Spa
Kids pool
Parking included
4.1 out of 5, Very good, (198)
The price is €122
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Dedeman Erzurum Palandöken Ski Lodge

About this property

The Erzurum Hotel

Ski hotel with a free shuttle to the slopes
The Erzurum Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski passes and a complimentary reception. Change of towels is available on request.
The Erzurum Hotel offers 72 accommodations with minibars and safes. Beds feature Select Comfort mattresses. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Erzurum Hotel. During your stay, you'll be within walking distance of Forum Erzurum. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking and extended parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 3-minute drive from Erzurum Museum and a few minutes from Rüstem Pasha Caravanserai
  • Free ski shuttle service
There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. The Erzurum Hotel also features coffee/tea in a common area, concierge services, and laundry facilities. Free valet parking is available.

This Erzurum hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
The Erzurum Hotel has 2 restaurants on site.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free secured, uncovered valet parking on site
  • Free 24 hours off-site parking within 16 ft
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 restaurants
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Baby bath
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski lift privileges
  • Ski passes
  • Snow sports gear

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1507 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height bed
  • Low-height desk
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Chef
  • Children's slippers
  • Free local calls
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 19420

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Alcohol isn't served at The Erzurum Hotel.

Property is also known as

The Erzurum Hotel Hotel
The Erzurum Hotel Erzurum
The Erzurum Hotel Hotel Erzurum

The Erzurum Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 115 reviews" "
Rating 8 - Good. 22 out of 115 reviews" "
Rating 6 - Okay. 5 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of two elevators is not working and you must waiting 20 min.((
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Erdem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite nice. Bathrooms could be improved! Other than that everything else was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Erzurum
Very warm rooms
Stayed 1 night in Apr 2024

8/10 Good

Basar, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2024

10/10 Excellent

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and excellent location. Service is fantastic and Ms Zeinap and Mr Firat were very helpful. Extremely happy with our choice
Stayed 1 night in Nov 2023

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a great experience. Amazing breakfast and authentic Turkish hospitality. I would definitely love to come back and stay and recommend to others visiting Turkey. The hospitality of the staff especially Zeynep Sultan, Efendi Mitat and Efendi Firat was amazing.
Stayed 1 night in Nov 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our this is our third stay here. We love the value and cleanliness of this property. Great breakfast buffet. Staff is friendly and make you feel at home. The rooms are spacious and well decorated. They need to put safes in the rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 1 night in Oct 2023

10/10 Excellent

Saeed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it here so much that we stayed an extra night. The checkin was fast and efficient, the rooms were spacious and clean, the bed was large and comfortable, the breakfast was very complete and delicious with local flavors like the Erzurum green cheese. The decor was cosy and modern at the same time. The location is only a 2 minute drive from the ski center. The views are also spectacular (specially at night). My two gripes were that they did not have an in-room safe and the internet password was your passport number (birthdate or another number would be easier to remember). I want to single out the kitchen staff who was so kind and shared their recipe for Suzme and fermented cabbage with me❤️
Stayed 1 night in Oct 2023

2/10 Terrible

Hossein

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dont recommend
I booked my room online few hours in advanced and paid with my visa card and got the confirmation . When I arrived there , the so called manager made me wait and argued with me for almost 2 hours , saying we dont have the room that I booked , he made us waiting with my 1 year old son , we were very tired and i was about calling the police. Very weak management , do not recommend at all.
Stayed 1 night in Jul 2023

8/10 Good

Salar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kamil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a new build. There are no obsolete items. The building architecture is nice, but it is not made of luxury materials. I was very satisfied with the cleaning. The staff of the hotel was positive, I was satisfied with the food. There was a minibar in our room but it was empty. There was no safe box in the room. Overall I was satisfied.
Stayed 1 night in Jun 2023

10/10 Excellent

erkan, istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large rooms, delicious buffet, helpful and well trained staff. Hotel is so nicely decorated like design hotel. Hotel is very convenient for winter sports. It is only 2 minutes away of Palandoken Ski center. Free shuttle to lift station. I never wait more than 3-5 minutes for shuttle. I stayed 8 nights. I strongly recommend. I will come next year again.
Stayed 8 nights in Jan 2023

10/10 Excellent

Ru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is awesome
Stayed 2 nights in Dec 2022

10/10 Excellent

Jiri

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Farzad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased to stay at the Erzurum Hotel. It was an astonishing experience. I liked the quietness of the surroundings, cleanness and the friendliness of the staff. Looking forward to give a second visit.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mahmoud

Stayed 1 night in Aug 2022

10/10 Excellent

Mohammadali

Stayed 1 night in Aug 2022

10/10 Excellent

Shafiqullah

Stayed 1 night in Jul 2022

10/10 Excellent

Yasin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern spacious hotel with excellent helpful staff. Unfortunately the room was very hot with no air conditioning and you can only open the window 100mm. Car park not suitable for motorcycles it has an uneven loose surface
Stayed 1 night in Jun 2022

10/10 Excellent

saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

Ahmet Umit, istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cold, comfortable rooms and delicious rich breakfast.
Stayed 2 nights in Jan 2022

8/10 Good

Mehmet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024