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Palan Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palan Hotel

Exterior
Indoor pool
Lobby sitting area
Reception
Snow and ski sports

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast included
  • Room service

Explore the area

Map
Palandoken Kayak Merkezi, Palandoken, Erzurum, Erzurum, 25080
  • Palandöken Mountain
    1 min walk
  • Ataturk University
    9 min drive
  • Üç Kümbetler
    9 min drive
  • Erzurum (ERZ)
    54 min drive

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About this property

Palan Hotel

Family-friendly slopeside fun with a full-service spa
Ski into Palan Hotel, where you can enjoy a meal at the restaurant and comforts including an indoor pool and a full-service spa. Bathrooms are shared.
Palan Hotel offers 158 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Guests have access to shared bathrooms. Bathrooms include bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Palan Hotel, you're just a quick walk from Palandöken Mountain. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a sauna, and ski-in/ski-out access
  • Steps from Palandöken Mountain and 7 minutes by car from Forum Erzurum
  • Airport shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Palan Hotel helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or mingle with other revelers at the onsite nightclub.

There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Free self parking is available.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in international cuisine and serves dinner only.
24-hour room service is available.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Hairdryer
  • Shared bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palan Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Palan Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 6912

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum

Palan Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort
4 days in Erzurum.
Good hotel for ski, a little bit far away from the city. Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much. Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
Stayed 4 nights in Dec 2022

10/10 Excellent

Ali, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.
Stayed 3 nights in Dec 2018

2/10 Terrible

fariborz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Fariba

Liked: Cleanliness, staff & service
ask for the buffe price so not get surprised
ir was ok staff were friendly and polite but barely speak english...the hotel was cl3an our room the flash tank in bathroom was out of order

10/10 Excellent

Ergi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rasim Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

4/10 Poor

Damla

Stayed 1 night in Dec 2022

8/10 Good

Ozan

6/10 Okay

ali

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Süleyman Said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Özgür

Liked: Cleanliness
Palan otel
Otel temizliği iyi
Stayed 1 night in Sep 2019

8/10 Good

MOHAMMAD REZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contant
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Muttalip Kaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyonist hakan
Ozellikle resepsiyondaki hakan isimli gorevli Musteriyle uslubu olmayan,kavgaya meyilli,sorun cikarici.bir daha asla gitmeyecegim otel