Hilton Garden Inn Erzurum

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December 2024
January 2025

Photo gallery for Hilton Garden Inn Erzurum

Indoor pool
Restaurant
Restaurant
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Spa
  • Pool
  • Parking included
  • Laundry
  • Breakfast available

Explore the area

Map
Omer Nasuhi Bilmen Mah., Açelya Sk. No:4, Erzurum, Erzurum, 25100
  • MNG Mall
    11 min walk
  • Ataturk University
    6 min drive
  • Erzurum State Theatre
    6 min drive
  • Erzurum (ERZ)
    12 min drive

Room options

Superior Room, 1 King Bed with Sofa bed

  • 24.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed

  • 24.1 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • 47.6 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

Superior Twin Room, 2 Single Beds

  • 24.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed, Accessible

  • 26.2 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Single Beds

  • 24.1 sq m
  • Sleeps 2
  • 2 Twin Beds

Luxury Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

Family Room, 1 King Bed, Connecting Rooms

  • 48.2 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Erzurum

Mountain ski retreat with a full-service spa
Spend your day on the slopes, and return to Hilton Garden Inn Erzurum to take a dip in an indoor pool and relax in a full-service spa.
Hilton Garden Inn Erzurum offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels.

Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials. The spa is open daily.
During your stay at Hilton Garden Inn Erzurum, you'll be within walking distance of MNG Mall. Free self parking, a full-service spa, and an indoor pool are available.
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with facials at the spa
  • Amenities include locker space, 4 meeting rooms, and convenience store
  • Onsite recreation includes a 24-hour gym, a steam room, and ski equipment rentals
  • 11 minutes by foot from MNG Mall and a 5-minute drive from Erzurum Museum
  • Ski shuttle service available for a fee
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Hilton Garden Inn Erzurum helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

There's a coffee shop/cafe on site. This ski hotel also offers a children's pool, a 24-hour fitness center, and a steam room. Free self parking is available.

This Erzurum hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Languages

English, Russian, Turkish

Property amenities

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: TRY 200 for adults and TRY 100 for children
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski lift privileges
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Turndown service
  • Wedding services

Business services

  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Erzurum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TRY 1000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TRY 200 for adults and TRY 100 for children
  • Rollaway bed fee: TRY 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.
Property Registration Number 19002

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Garden Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel
Hilton Garden Inn Erzurum Erzurum
Hilton Garden Inn Erzurum Hotel Erzurum

Hilton Garden Inn Erzurum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samreen

Stayed 1 night in Sep 2024

2/10 Terrible

Jafar

Disliked: Cleanliness, staff & service, property conditions & facilities
When we entered the hotel, the reception mistreated us and the room was very dirty, we called them, they came and cleaned it, and our room was with breakfast, but they said you don't have breakfast, they made us very upset!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chanel, Redlands

Travelled with partner
Liked: Cleanliness, staff & service
Veri nice and very caring staff. Gülsüm Yaşar stayed in my mind for a person that went out of her way to be helpful. Thank you to entire Hilton staff making my stay very comfortable.

10/10 Excellent

Ramses

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and facilities, very nice outdoor restaurant also and spacious rooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is newly built rooms are excellent as is the extensive breakfast buffet. The hotel staff are friendly and attentive my stay was a real pleasure
Stayed 1 night in Oct 2022

10/10 Excellent

Sean Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and tried their very best to accommodate any wish. The spa & fitness facilities were also great. The breakfast had alot of variety and top quality choice. The evening menu was well presented and everything we tried was very nice indeed. If I could think of anything to improve on it would be to expand the evening menu to include more dishes as the dishes available were so nice.
Stayed 4 nights in Aug 2022

10/10 Excellent

Selin

Stayed 3 nights in Aug 2024

2/10 Terrible

DOGAN

Disliked: Staff & service, property conditions & facilities
Otele girdim duş alacağım sıcak su ile haşlandım, bozuk olduğu için soğuk su akmadı, duş yarım kaldı sonra teknik geldi. Bir şort yıkatmak istedim 18 saat sonra ancak veririz dediler. Avrupa şampiyonası var odada TRT1 çalışmıyor resepsiyon aradım gelin burada seyredin dediler dalga geçer gibi. Son gün çıkış yapacağım arabamın arkasına araba park etmiş, yarım saat sahibi aradık. Daha ne yazayım, rezalet.
Stayed 1 night in Jun 2024

10/10 Excellent

Serhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sefa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Suat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mehmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

SENOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Semih

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Funda

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Yusuf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Cengiz

Stayed 1 night in Aug 2023

8/10 Good

Damien, Neuchâtel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel moderne bien équipé. Point négatif, il n y a pas d alcool au bar ni au restaurant. J aime bien boire un verre de vin avec mon repas. Aucune mention, ne signialait cet état de faîte. Je trouve que pour un hôtel Hilton 5 étoiles, cette particularité pas acceptable. Dommage, car tout le reste est très bon.

2/10 Terrible

Ilaida

Liked: Cleanliness
Disliked: Property conditions & facilities
Saat 12 den sonra oteli kulanamiyorsun, seni atiyorlar!
Stayed 1 night in Jul 2023

10/10 Excellent

Ugur

Stayed 1 night in Jun 2023

10/10 Excellent

Hasan

Stayed 1 night in May 2023

8/10 Good

ozan

Liked: Cleanliness, property conditions & facilities, room comfort
Temizlik iyiydi ancak eksikti. Kulak temizleyici, makyaj silme bezi gibi apartlar yoktu. Ayrıca 5 yıldızlı bir otel kahvaltıya ekstra bir ücret almamalı.
Stayed 4 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023