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Grand Catalkaya Hotel

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Photo gallery for Grand Catalkaya Hotel

Family Quadruple Room
Reception
Reception
Deluxe Double Room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rüstiye Sok. No .3, Kazim Karabekir Pasa Mah, Erzurum, Yakutiye, 25100
  • Rüstem Pasha Caravanserai
    ‪3 min walk‬
  • Erzurum Citadel
    ‪6 min walk‬
  • Kale
    ‪6 min walk‬
  • Erzurum (ERZ)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room

Free minibar items, desk, laptop workspace, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Free minibar items, desk, laptop workspace, free WiFi

Deluxe Double Room

  • 4 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 Queen Bed and 3 Double Beds

View all photos for Grand Double or Twin Room

Grand Double or Twin Room

Grand Double or Twin Room

  • 2 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Economy Triple Room

Economy Triple Room

Economy Triple Room

  • 2 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Front of property – evening/night

Hotel Zade

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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, (150)
The price is €71
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Zade

About this property

Grand Catalkaya Hotel

Erzurum hotel in Erzurum City Center with free breakfast and free valet parking
A restaurant, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a 24-hour front desk. Change of towels is available on request.
Grand Catalkaya Hotel offers 80 accommodations with minibars (stocked with some free items) and complimentary bottled water. Accommodations offer separate sitting areas and include desks. 40-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and change of towels can be requested.

Our customers tell us they enjoy the helpful staff at Grand Catalkaya Hotel. During your stay, you're just a quick walk from Rüstem Pasha Caravanserai. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Steps from Rüstem Pasha Caravanserai and 6 minutes by foot from Erzurum Citadel
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There are 2 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Grand Catalkaya Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Erzurum hotel.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grand Catalkaya Hotel has a restaurant on site.

Languages

English, Farsi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • Free daily reception

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Catalkaya Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 100 per person (roundtrip)
  • Airport shuttle fee per child: TRY 35 (roundtrip), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Grand Catalkaya Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-25-0064

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Çatalkaya Hotel
Grand Catalkaya Hotel Hotel
Grand Catalkaya Hotel Erzurum
Grand Catalkaya Hotel Hotel Erzurum

Grand Catalkaya Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 74 out of 114 reviews
Rating 8 - Good. 29 out of 114 reviews
Rating 6 - Okay. 4 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nagihan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food. Breakfast was incredible... for a start 13 different types of cheeses!! Room very clean and large.
Stayed 1 night in May 2024

10/10 Excellent

Enayatollah, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel at a reasonable price. Helpful staff. A good restaurant.
Stayed 1 night in Oct 2023

8/10 Good

FARIBORZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and provided good service and assistance. The location is very convenient and close to city center. The only thing that took us by surprise was the cost of the laundry, nearly $11, which is extremely high even for Europe and the US!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me the best hotel in Erzurum!
We liked everything, the hotel and its decorations, the colours of the corridors and the rooms, the paintings, the rooms itself, the heating in the bathroom, the generous give-aways, the best buffet ever in North-East Turkey and last but not least, the competent and helpful friendliness of the personal. Thank you, when nearby, we’ll come back.
Wall decoration
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had one night at the Grand hotel Catalkaya in Erzurum. I should have stayed for two nights. Erzurum is a very nice town to wander about in. The hotel is excellent value for money. I stayed there in summer, which I suppose is their off season. The room was great, the staff were professional and helpful. The Catalkaya has a great breakfast buffet with a large variety of dishes. It is one ofvthe nicest hotels I stayed in In Turkey.
Stayed 1 night in Jul 2023

10/10 Excellent

N A

Liked: Cleanliness, staff & service, room comfort
Great breakfast
Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
Stayed 2 nights in Jun 2023

10/10 Excellent

DRAGAN

Stayed 2 nights in May 2023

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
We had a lovely stay at this hotel. Very nice. Rooms lovely and kept very clean. The whole hotel smells lovely everywhere ( no smell of smoke) 👌 wonderful breakfast and very good choice. Nice staff. Very polite. Would highly recommend
Restaurant for breakfast
Reception
Reception
Stayed 10 nights in Feb 2023

10/10 Excellent

Samuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it‘s a very nice hotel, friendly staff, only a few know english though. They gave us different rooms than first assigned due to renovations.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Mohammed

Stayed 1 night in Jul 2022

8/10 Good

Sinan

Stayed 3 nights in Feb 2022

2/10 Terrible

Zain

Travelled with family and small children
Disliked: Staff & service, amenities
Reservation and management team are greedy and not helpful at all. We requested to move dates due to flight issues. We were ready to pay the difference but they asked us to rebook new nights as if pay double the price mentioned on expedia for our required dates. No help to bring our luggage to reception in snowfall. Too many stairs with small kids and no support. Its hard to sit ok toilets. Broken toilet. Good breakfast. Not Recommended for families
Stayed 1 night in Jan 2022

2/10 Terrible

Zain

Travelled with family and small children
Disliked: Staff & service, amenities
Reservation staff is greedy and not helpful at all. We booked and paid 3 nights, due to our flight issues we requested to move to dates by 2 days. They asked us to pay twice the price. Al though on expedia, it was same price. Bathroom is very small, specially toilet. Fire exit doors in our room. No window, so either open the door or no air. Breakfast was very good. No help to bring luggage from car to reception in terrible weather conditions with small kids. I don’t know how they have high rating.
Stayed 2 nights in Jan 2022

10/10 Excellent

K?stutis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 1 night in Jan 2022

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family stay
Hot rooms
Stayed 1 night in Jan 2022

10/10 Excellent

esmaeil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Berat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Elif

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

_sebnem

Stayed 2 nights in Aug 2024

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Zimmer. Sehr groß. Extrem gutes und großes Frühstück. Negativ: Das Gebäude ist ziemlich hellhörig. Man hört Gespräche, Dusche, usw. im Nebenzimmer
Stayed 2 nights in Aug 2024

10/10 Excellent

MERT DOGAN

Stayed 1 night in Aug 2024

8/10 Good

Hatice

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Abdulvahap

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oldukça temizdi. Eşyalar yeniydi. Rahat yastık ve yatakları ile ailece rahat bir şekilde uyuduk. Klima da olsaydı çok iyi olurdu. Vantilatör büyük oda için yeterli gelmiyordu. Kahvaltı açık büfeydi ve çok güzeldi. Çok beğendik.
Stayed 1 night in Jul 2024