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Candlewood Suites Erie by IHG

2.5 star property

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Photo gallery for Candlewood Suites Erie by IHG

Property amenity
Point of interest
Point of interest
Individually furnished, desk, laptop workspace, iron/ironing board
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
2020 Edinboro Road, Erie, PA, 16509
  • Millcreek Mall
    ‪5 min walk‬
  • Ambassador Banquet & Conference Center
    ‪3 min drive‬
  • Splash Lagoon
    ‪3 min drive‬
  • Erie, PA (ERI-Erie Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm)

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Fairfield Inn by Marriott Erie Millcreek Mall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1006)
The price is €109
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fairfield Inn by Marriott Erie Millcreek Mall

About this property

Candlewood Suites Erie by IHG

Hotel with free parking, a quick walk to Millcreek Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and dry cleaning. Weekly housekeeping is available.
Candlewood Suites Erie by IHG offers 68 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Erie by IHG. During your stay, you're just a quick walk from Millcreek Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Millcreek Mall and 6 minutes by car from Erie Zoo
  • Pets welcome for a fee
Candlewood Suites Erie by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. The business-friendly Candlewood Suites Erie by IHG also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Candlewood Cupboard

Things to do

  • Fitness centre
  • Golf
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • DVD player
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar in shower
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie

Candlewood Suites Erie by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 164 out of 414 reviews
Rating 8 - Good. 111 out of 414 reviews
Rating 6 - Okay. 52 out of 414 reviews
Rating 4 - Poor. 40 out of 414 reviews
Rating 2 - Terrible. 47 out of 414 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christine

Travelled with family
Disliked: Property conditions & facilities
I made a reservation online for a room with two queen beds. When we arrived there were no rooms available with 2 queens. Had to take a king with a roll out bed. What’s the point of making online reservations when you don’t get what you reserved. The bed was hard and uncomfortable and the heat was turned off. Will not be returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Myleek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Convenient, amazing customer service! Will return
Stayed 2 nights in Nov 2024

4/10 Poor

Chip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had ants and was very dirty. I will not be staying here again. Only thing positive is there wasn’t any bed bugs in our room. Very dirty. Hair in in drawers, yellow pee & pubic hairs on the toilet, old wore out linens, ants, dirty utensil drawers, floors were dirty, bed was hard…this was a terrible experience!
Stayed 1 night in Nov 2024

2/10 Terrible

Janell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
This horrible was disgusting and the two individuals worked the front desk at night were the most rudest, incompetent and unfriendliest hotel staff I’ve ever encountered. You couldn’t pay me to stay at this hotel ever again. I’d rather sleep in a barn full of manure than stay in this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ran, Stow

Liked: Staff & service, amenities
The walls are paper thin. During one night I heard sex, a scary movie, people stomping around all night so much that my entire room was shaking, and little kids using the hallway as a racing track. I did not rest well. Besides that the comforter was a bit dirty, like there were smudges on it could be blood could be poop who knows. But it’s reasonably priced and has easy access to restaurants and stores and main roads, so it’s at a convenient location. Also there is fitness room, a pool, washing machines, and a nice convenience area to make coffee and grab food and such.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will for sure be back.
My fav hotel in Erie for sure!! Great staff. My first room had a weird smell coming from the ac so they moved our room, no questions asked. Kids loved the pool.
Stayed 1 night in Oct 2024

4/10 Poor

Timons

Business traveller
Liked: Amenities, property conditions & facilities
The place was clean, the suites are nicely set up, with lots of desk space (which I need) and a galley. But the bulb over the bathroom mirror was out, my room wasn't serviced (though I stayed two nights) and from 1am to 3:30am there was a loud party in the next room (folks kept trying to come through the connecting door) and though I complained to the front desk, nothing was done.
Stayed 2 nights in Oct 2024

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had a great workspace. Also, the wifi was easy to log onto and had great speed.
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice,,quiet, safe place to stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vishalaksha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was under staff and they couldn’t make the room available till mid night. We went to a different hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Ralph

Travelled with family
Disliked: Staff & service
Mistreated by GM Jen this place should be Ashamed of themselves for kicking out A handicap person in A wheelchair ♿️ my wife who is partially disabled and my 79 year old mom who can barely walk because of The General Manager Jennifers refusal to change our sheets my wife got angry and contrast to what Jennifer will tell you i had to sleep in my wheelchair for 3 nigjts and when we got mad about the fact that the hotel would not change our sheets the GM Jennifer decided to boot us out of the hotel Jennifer has A pack of lies to tell you none true about the anger we had about not getting our sheets changed this hotel should replace the whole staff and Jennifer should be fired for her behavior in regards to this. We had to stay at another hotel in grove city Pa because there were no other roons available in Erie Pa to accommodate us so we had to stay at another hotel our entire trip to Erie was Ruined Thank you.
Stayed 14 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed at Candlewood!
Stayed 1 night in Aug 2024

8/10 Good

Diana

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here and will do so again.
Stayed 4 nights in Aug 2024

8/10 Good

Tamara

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
There were bags of trash in the hall all weekend. They were the same bags as when I arrived to when I left. The elevator had a water bottle on the floor all weekend. I took my own lysol wipes and lysol spray for the room. The elevator floors were not clean at all. The front desk staff tho was super friendly and polite and knowledgeable.
Stayed 1 night in Aug 2024

6/10 Okay

Constance

Stayed 1 night in Aug 2024

8/10 Good

Aayush

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Ann

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room 107 is too close to the front desk, there is noise all night.
Stayed 3 nights in Aug 2024

6/10 Okay

Patti

Liked: Staff & service, property conditions & facilities
Maybe have a place to sit to other entrances
Stayed 3 nights in Aug 2024

2/10 Terrible

Natascha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Utterly Disgusting
I booked this hotel through a third-party vendor. The room was supposed to be to double queen beds. When I arrived, I was providing my keys, checked into my room and realized it was only one queen bed for three guest. I went to the desk and explained my concern. The front desk staff told me there was nothing they could do. I asked if there was a pull out or cot available, and was told that there were none available. The woman at the front desk appeared to be very overwhelmed and flustered as numerous guests came and were turned away because third-party vendors overbooked the hotel. Other guests complained about the conditions of the rooms to no avail. Let’s get to the room itself. Although the hotel is a non-smoking facility my room smelled like cigarettes smoke. The bathroom was filthy and moldy. I would not recommend this hotel to ANYONE traveling with family and animals.
Water damage
Water damage
Dirty wet floors
Dirty tub w/broken fixtures
Stayed 1 night in Aug 2024

2/10 Terrible

Gao

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not the room we ordered and shower not working
Stayed 1 night in Aug 2024