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Erzgebirgshotel Freiberger Höhe

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Exterior
Hot stone massages, deep-tissue massages, reflexology, 2 treatment rooms
Reception
Breakfast, lunch, dinner served; local cuisine
Hot stone massages, deep-tissue massages, reflexology, 2 treatment rooms

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
Borstendorfer Str. 62, Eppendorf, Sachsen, 09575
  • Klein-Erzgebirge Miniature Park
    ‪12 min drive‬
  • Saidenbach Dam
    ‪14 min drive‬
  • Blockhausen
    ‪25 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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Front of property

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includes taxes & fees
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About this property

Erzgebirgshotel Freiberger Höhe

Family-friendly hotel with spa services and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services, and dry cleaning. Limited housekeeping is available.
Erzgebirgshotel Freiberger Höhe offers 40 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Eppendorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.
During your stay at Erzgebirgshotel Freiberger Höhe, you'll be close to Saidenbach Dam. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy local cuisine while dining at TafelSPIZZ
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • 12 minutes by car from Klein-Erzgebirge Miniature Park and 13 minutes from Alaunenbach
  • Pets welcome for a fee
Some rates at Erzgebirgshotel Freiberger Höhe are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at the family-friendly Erzgebirgshotel Freiberger Höhe. For a fee, parking is available.

This Eppendorf hotel is smoke free.

TafelSPIZZ - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at Erzgebirgshotel Freiberger Höhe are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals and snacks included

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 2 per night)

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • TafelSPIZZ

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Playground
  • Soundproofed rooms

Conveniences

  • Newspapers in reception
  • Vending machine

Guest services

  • Concierge services
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (limited)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 13 and January 23.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12.50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 2 per night
  • Pet fee: EUR 12.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Erzgebirgshotel Freiberger Höhe Hotel Eppendorf
Erzgebirgshotel Freiberger Höhe Hotel
Erzgebirgshotel Freiberger Höhe Eppendorf
Erzgebirgshotel Freiberger Hö
Erzgebirgshotel Freiberger Höhe Hotel
Erzgebirgshotel Freiberger Höhe Eppendorf
Erzgebirgshotel Freiberger Höhe Hotel Eppendorf

Erzgebirgshotel Freiberger Höhe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 7 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Silke, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verbesserungsvorschlag: weniger dicke Kopfkissen und die Stühle im Zimmer dürfen etwas gemütlicher werden.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sauber und guter Service aber…
Sauberes Hotel mit freundlichem Personal. Leider ist der Zustand sehr veraltet und die Zimmer sollten unbedingt mal renoviert werden.
Stayed 1 night in Apr 2024

10/10 Excellent

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
👍

6/10 Okay

Martin

Stayed 2 nights in Aug 2022

8/10 Good

Uwe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Uwe
Das Hotel und die Zimmer sind in einem guten Zustand. Beim Service gibt es einige Abstriche, das Bedienungspersonal war etwas unterbesetzt. Die Speisen waren schmackhaft und beim Buffet reichlich. Außer einem schönen Biergarten, der wegen dem Regenwetter leider nicht nutzbar war, gehört wenig Gelände zum Hotel. Von hier aus konnte man gut seine Ausflugsziele in der Umgebung erreichen.
Stayed 2 nights in Aug 2021

8/10 Good

Gerhard

Liked: Cleanliness, staff & service
Nachteilig ist zu bemerken, das kein vollständiges WLAN vorhanden war. Lediglich im Rezeptionsbereich stand offenes WLAN zur Verfügung. Im Angebot war dies nicht enthalten!
Stayed 7 nights in Jul 2021

6/10 Okay

David

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Fam.schmitt, Roßdorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das essen war gut .der fernseher ist zu klein .Ansonsten war alles gut in schuss .und die leute waren sehr freundlich
Stayed 2 nights in Jul 2020

10/10 Excellent

Claus, Mauderode

Travelled with partner
Liked: Cleanliness, staff & service
Es gab ein gutes Früstück. Das Personal war sehr freundlich und hilfsbereit. Pakren war sehr billig.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

berlin2308, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
Einfach
Frühstück sehr gut. Für ein Wochenende ausreichend
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Urlaub für niedrige Ansprüche
Positiv: es gibt ein Raucherzimmer und einen Billardraum Negativ: Essen konvinience und zu wenig frische Produkte ( Mandarinen sogar verschimmelt) Personal nicht übermotiviert (alles selbstbedienung) beendet Essenszeiten frühzeitig durch Licht ausmachen und abräumen um sich dann im Gastraum selbst vom Buffet zu bedienen - ein No go Zimmer sind sauer aber die Matratzen verschlissen und es gab einen wasserschaden im Bad Die zimmer verfügen über keinen Safe und eine Klinke außen an der Eingangstür was nicht das Gefühl von Sicherheit aufkommen lässt Auch wurde das Entgelt ohne vorherige Ankündigung und Information einfach vor Abreise eingefordert - ziemlich dreist sogar auf dem Zimmer angerufen ob man nicht noch heute bezahlen möge Fazit kein Hotel zum weiterempfehlen aber man hat ein Dach über dem Kopf in einer schönen Gegend
Stayed 5 nights in Dec 2017

6/10 Okay

Wolfgang, Sachsen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Liebloser Heiligabend
Heiligabend im Erzgebirge : lieblose halbstündige Feier mit Comedyeinlage des schon ab 16 Uhr betrunkenen Kellners als Weihnachtsmann. Das Kaffeetrinken fand bis 16 Uhr in einem Nebenraum ohne Weihnachtafeeling statt. Mann durfte Kaffee und Stolle nicht mit in die Feierlocation mitnehmen. Am Heiligabend wurde keine Weihnachtsmusik sondern stundenlang nur Helene Fischer gespielt. Dieses Hotel nie wieder!
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Einfach, aber sauber
Freundliches Personal am Empfang und auch beim Frühstück. Das Hotel ist ziemlich abgewohnt und bedarf zahlreicher Ausbesserungen bzw. Renovierungen. Allerdings ist alles in sauberem und nutzungsfähigen Zustand. Das Frühstück ist abwechslungsreich und für jeden etwas dabei.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Der hoteleingang war trotz Dunkelheit nicht beleuchtet... der Check-in war schleppend. Überall hingen verbotsschilder... das Restaurant ist kein a la carte Restaurant, sondern muss als all-inclusive für 19 Euro dazugebucht werden... es dürfen keine Gläser mit auf die Zimmer genommen werden, da ansonsten die Gefahr von Fleckenbildung auf dem Teppich zu groß wird! Lächerlich!!! Zumal die Sauberkeit des Zimmers und auch der Zustand des Teppichs eh nicht gut war. Das Bett war sehr weich... Einziger Lichtblick war das Frühstück... das war wirklich okay. Auf das all-inclusive Büfett hab ich nach kurzer Ansicht der Angebotenen Speisen verzichtet..
Stayed 1 night in Nov 2017