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Bürgenstock Hotel & Alpine Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, pool loungers
2 indoor pools, outdoor pool, pool loungers
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Outdoor dining
Lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Bar
  • Pet-friendly

Explore the area

Map
Bürgenstock, Ennetbuergen, 6363
  • Burgenstock
    23 min walk
  • Hammetschwand Lift
    4 min drive
  • Stanserhorn Cable Car
    17 min drive
  • Emmen Air Base (EML)
    30 min drive

Room options

View all photos for Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine Deluxe

Heritage Alpine Deluxe

Heritage Alpine Deluxe

  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Prestige room with Terrace and Spa access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Prestige room with Terrace and Spa access

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Deluxe with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Deluxe with Spa Access

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Deluxe room with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe room with Spa Access

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access | View from room

Contemporary Lake view Bay Suite with Spa Access

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse

Penthouse

Penthouse

  • 169 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 308 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Dining

Waldhotel by Bürgenstock

Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (74)
The price is €751
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Waldhotel by Bürgenstock

About this property

Bürgenstock Hotel & Alpine Spa

Luxurious ski hotel with ski-in/ski-out access
Enjoy direct access to the slopes and an outdoor pool at Bürgenstock Hotel & Alpine Spa during the winter, and return in the summer for a round at the hotel's golf course.
Bürgenstock Hotel & Alpine Spa offers 211 air-conditioned accommodations with free minibar items and minibars. Beds feature Frette Italian sheets. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 indoor tennis courts, an outdoor tennis court, and a 24-hour health club. 2 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us they can't get enough of the helpful staff at Bürgenstock Hotel & Alpine Spa. During your stay, you'll be within walking distance of Hammetschwand Lift. Features include free breakfast and free WiFi in public areas, plus 2 indoor pools. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 12 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the outdoor and 2 indoor pools or soak in the 2 spa tubs
  • Treat yourself to Swedish massages, body treatments, or body wraps at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, an outdoor tennis court, and a 24-hour gym
  • Just a 4-minute drive from Hammetschwand Lift and 15 minutes from Stansstad Ferry Terminal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
During the winter, enjoy onsite recreation like ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Bürgenstock Hotel & Alpine Spa helps provide the perfect ski vacation with ski passes and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an outdoor pool, a children's pool, and a complimentary children's club. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ennetbuergen hotel.

Guests are served free buffet breakfast.
Bürgenstock Hotel & Alpine Spa has 12 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 12 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • 2 indoor pools
  • 2 indoor tennis courts
  • 2 hot tubs
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Golf course
  • Golf driving range
  • Ice skating
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (107640 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers (weekdays)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 13 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • Pets: CHF 60 per pet, per night, plus a deposit of CHF 60 per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 225.0 per night.
  • Cribs (infant beds) are available for CHF 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 199 out of 235 reviews" "
Rating 8 - Good. 20 out of 235 reviews" "
Rating 6 - Okay. 8 out of 235 reviews" "
Rating 4 - Poor. 4 out of 235 reviews" "
Rating 2 - Terrible. 4 out of 235 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Safar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Joel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay at the property was very disappointing and definitely not worth the exorbitant price being charged. A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude. Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the quality of food wasnt perfect it was just acceptable. other than the food everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Baher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maziar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

deema

Liked: Cleanliness, property conditions & facilities
Nice but too many tourist visiting the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ying

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great pool & gym but our rooms were very small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Vinko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in May 2024

10/10 Excellent

Qing

Stayed 2 nights in Jun 2024

10/10 Excellent

Tao

Stayed 1 night in Jun 2024

10/10 Excellent

Theodore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resort hotels in the world! Just spectacular views and incredible facilities and rooms. Excellent staff and management who go out of their way to ensure a great stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Stayed 1 night in May 2024

10/10 Excellent

Yan, margate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with once in a life infinity pool. The breakfast on the terrace was wonderful, and the service in restaurant was excellent! Definitely something to write home about.
Stayed 2 nights in May 2024

10/10 Excellent

Seungeun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing food!
Stayed 2 nights in May 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surroundings
Stayed 3 nights in May 2024

10/10 Excellent

Jung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so peaceful and beautiful. My family stayed here for one days and was very happy. I want to go again to this place where everything is perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Stayed 2 nights in Mar 2024

8/10 Good

Yan Xiu

Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023