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 Ellesmere Port •1 Room
 Ellesmere Port • 1 Room
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Brook Hall Hotel

3-star property
Heath Lane, Ellesmere Port, England (01) 562 1066
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4.5 out of 5
Wonderful!
See all 2 ebookers Reviews

"There is an awful lot wrong with this hotel but there is a lot to recommend it too. I understand that it is going through refurbishment but it appears ... " More

By a verified traveller on Tue 03 Oct 2017

Points Of Interest

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Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Brook Hall Hotel. During your stay, you'll be close to National Waterways Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from National Waterways Museum and 9 minutes from Blue Planet Aquarium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Brook Hall Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brook Hall Hotel

Everyone (2)
4 out of 5

Faded Glory

Pros: The staff were wonderful, very helpful. The grounds are lovely. The shower in our room was brilliant.
Cons: Everywhere looks like it needs redecoration. The room contents should be checked, we were short of a kettle and bedside lamp.
Location: This hotel is very near the historic city of Chester, Manchester, Liverpool and just over the border to Wales. A huge number of things to do locally.
There is an awful lot wrong with this hotel but there is a lot to recommend it too. I understand that it is going through refurbishment but it appears that this is taking a long time and not very well organised. It would also appear there are staffing problems. On the plus side, the staff are very helpful, friendly and professional. A special mention and thank you to the Night Porter, I think his name is John, who is helping out by running the bar and restaurant. We booked through eBookers paying about the same as a Premier Inn. You know exactly what you are going to get with the PI but I would rather stay at the Brook Meadow with all it's niggles at the same price level.

Posted by on 3 Oct 2017

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5 out of 5

Great hotel for a short break

Absolutely loved the look of the hotel on the website, it didn't disappoint when we arrived. It's rustic and very pretty both inside and out. The bar snack we ordered was cooked to perfection and the breakfast was worth waiting for. Excellent service, staff are friendly and helpful. Would stay again.

Posted by , from blackpool on 8 Jul 2016

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About the Brook Hall Hotel

Location Heath Lane, Ellesmere Port, England CH66 7NS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. A library, a terrace, and an arcade/games room are also featured at Brook Hall Hotel. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star Ellesmere Port hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 2 levels
  • Built in 1860
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Hooton Station (1.4 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

Brook Hall Hotel offers 25 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished. Memory foam beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers. This Ellesmere Port hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Memory foam beds
  • Jetted
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Conservatory restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Cashless transactions are available
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 8.50 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brook Meadow Ellesmere Port
  • Brook Meadow Hotel
  • Brook Meadow Hotel Ellesmere Port
  • Brook Meadow Hotel
  • Brook Hall Hotel Hotel
  • Brook Hall Hotel Ellesmere Port
  • Brook Hall Hotel Hotel Ellesmere Port

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.