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Aloft Grand Hotel

3.0 star property

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Photo gallery for Aloft Grand Hotel

Deluxe Chalet
Exterior detail
Deluxe Chalet
Deluxe Chalet | View from room
Interior entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Hettipola Watta, Kumbalwela, Uva, 90090
  • Kinellan Tea Factory
    ‪20 min walk‬
  • Suwadivi Ayurveda Health Care
    ‪3 min drive‬
  • Uva Halpewaththa Tea Factory
    ‪5 min drive‬

Room options

View all photos for Superior Chalet, Accessible, Courtyard View

Superior Chalet, Accessible, Courtyard View

Superior Chalet, Accessible, Courtyard View

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Chalet

Deluxe Chalet

Deluxe Chalet

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 14 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Ella Deck Resort

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
1.0 out of 5, (1)
The price is €55
for 1 room
includes taxes & fees
13 Mar - 14 Mar
Ella Deck Resort

About this property

Aloft Grand Hotel

Hotel in Kumbalwela with a fitness center and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and coffee/tea in a common area.
Aloft Grand Hotel offers 6 accommodations. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and bidets. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Aloft Grand Hotel, you'll be within walking distance of Kinellan Tea Factory. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Just a 2-minute drive from Kinellan Tea Factory and a few minutes from Suwadivi Ayurveda Health Care
  • Airport shuttle service available for a fee
Aloft Grand Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi.

There are 2 meeting rooms available. A terrace, barbecue grills, and tour/ticket assistance are also featured at Aloft Grand Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Kumbalwela hotel.

The hotel hosts a free manager's reception daily.
Aloft Grand Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Satellite channels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 15000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

aloft grand hotel Ella
aloft grand Ella
aloft grand
Villa aloft grand hotel Ella
Ella aloft grand hotel Villa
Villa aloft grand hotel
Aloft Grand Hotel Hotel
Aloft Grand Hotel Kumbalwela
Aloft Grand Hotel Hotel Kumbalwela

Aloft Grand Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chalsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good over all.
Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am.
Stayed 1 night in Nov 2024

2/10 Terrible

Leigh

Stayed 1 night in Sep 2024

10/10 Excellent

Dilhani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Mateusz

Stayed 2 nights in Mar 2024

4/10 Poor

Marcos

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Go somewhere if you could
This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Mar 2024

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Travelled with partner
This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.
Stayed 1 night in Dec 2023

8/10 Good

Lili

Travelled with group
Liked: Cleanliness, staff & service
Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Liked: Cleanliness, room comfort
What a little gem
What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.
Stayed 1 night in Jan 2022

8/10 Good

KIRTHI

Travelled with family
Liked: Cleanliness, room comfort
.
New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff
Stayed 1 night in Aug 2020

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Cosy chalets
Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early. Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair. Would stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

2/10 Terrible

Jørn

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
No chance to go to our room
We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back.
Stayed 1 night in Nov 2024

2/10 Terrible

Joakim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars are straight up lies
I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place!
Stayed 3 nights in Feb 2024

6/10 Okay

Marcus

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax
Stayed 1 night in Feb 2024

8/10 Good

Camilla

Liked: Cleanliness
Unikt hotel med venligt personale.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Super Hotel mit Potential
Sehr schönes Hotel, super Zustand, tolle Lage. Staff ist bemüht, aber irgendwie ein bisschen durcheinander. Die Zimmer waren leider nicht besonders sauber. Frühstück könnte in der Preisklasse schon besser sein.
Stayed 3 nights in Dec 2019