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Hotel Llop Gris

4.0 star property
VIP Access

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Photo gallery for Hotel Llop Gris

Double Room, 1 Double Bed
Couples treatment room(s), Turkish bath/hammam, body treatments
Meeting facility
Aerial view
Sauna

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • Housekeeping

Explore the area

Map
Principat d'Andorra, El Tarter, Andorra, ad100
  • GrandValira
    ‪1 min walk‬
  • Soldeu Ski Resort
    ‪1 min walk‬
  • El Tarter Snow Park
    ‪1 min walk‬
  • La Seu d'Urgell (LEU)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 20.00 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Duplex

Family Duplex

Family Duplex

  • 40.00 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

  • 75.00 sq m
  • Sleeps 5
  • 1 Twin Bed, 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

  • 30.00 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 20.00 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 18.00 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Llop Gris

Slopeside fun with indoor pool and restaurant
Ski into Hotel Llop Gris, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and massage/treatment rooms.
Hotel Llop Gris offers 60 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
During your stay at Hotel Llop Gris, you're just a quick walk from Soldeu Ski Resort. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, hot stone massages, or facials at Moixaina Spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, ski-in/ski-out access, and a playground
  • Steps from Soldeu Ski Resort and GrandValira
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a fitness center. Hotel Llop Gris helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and ski passes. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star El Tarter hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
RESTAURANT LLOP GRIS - This restaurant serves breakfast and dinner.
Room service is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free off-site parking
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 18 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANT LLOP GRIS

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Playground
  • Shopping
  • Sledging
  • Spa services

Family friendly

  • Free children's club
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski lift privileges
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Business services

  • Conference space (753 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 8 for children
  • Self parking fee: EUR 14 per night
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Llop Gris
Hotel Llop Gris Soldeu
Hotel Llop Gris El Tarter - Canillo
Llop Gris Soldeu
Hotel Llop Gris El Tarter
Llop Gris El Tarter
Llop Gris El Tarter - Canillo
Llop Gris
Hotel Llop Gris Hotel
Hotel Llop Gris El Tarter
Hotel Llop Gris Hotel El Tarter

Hotel Llop Gris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 116 reviews
Rating 8 - Good. 38 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024

10/10 Excellent

Winton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022

10/10 Excellent

Ignacio

Stayed 3 nights in Feb 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stay.
We went to Andorra looking to make a day hike, this hotel was great location to explore the vall d’Incles. The pool and jacuzzi after the walk were the best part! We can only imagine that during winter it will also be great to explore the area and enjoy the facilities. It also has a well conditioned gym.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Experience really disapointing. It says 4 star property but it is actually a 2 or 3. The TV does not work, neither the charges on the room, the prices of the restaurant are really high and the food is not good. The wifi was very poor and the room really old with no amenities. The property itself is not on a very good condition, not for a 4 stars property and paying 200€ for a room!!! I would not recommend to go there having other properties near by in a better condition. We would defenetly not come back. We also said to the staff all the inconvenciences we were having and they did nothing. It says a lot when you give feedback the same day of checking in and no one came to speak with us or solve problems with TV or changing the room we were not paying for ( nothing to do with the photos from the online agency).
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff were very very welcoming and the pool and squash course were a great extra.
Stayed 4 nights in Aug 2020

8/10 Good

Pete

Liked: Cleanliness, staff & service, room comfort
Ok but a little tired...
Hotel is quite old but in good order and clean, the rooms could do with modernisation. We only ate in the restaurant 1 night, food wasn’t great so never went back. Breakfast was equally average, struggled to find decent food anywhere in town. No tea or coffee making facilities in the room? Hotel location is great for skiing, to/from the front door and all the ski hire shops are underneath.
Stayed 7 nights in Feb 2020

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for skiing
Great for skiing - next to chair lift and ski rental in same building. Great food and friendly staff. Lovely indoor pool. Room was on the small size but comfortable beds.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ski in ski out hotel in El Tarter , 100 ft to gondola , we stayed over new year with 2 kids , spacious family room , great reception staff , great breakfast , excellent reataurant for dinner
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Our room was dark as it was at the base of a mountain. The shower was mouldy in some places and the room was small and basic
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very near to ski lift. Lovely staff particularly Belin who was very helpful and always cheerful!
Stayed 3 nights in Feb 2019

8/10 Good

andy, gloucestershire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, lovely staff!
To be able to ski to the door is a great feature of the hotel. Really helpful and friendly staff, easy to park to n the free public car park 50 m from the door. We enjoyed the food , one evening we had the raclette which was delicious! Overall a very pleasant stay, thank you.
Stayed 5 nights in Feb 2018

10/10 Excellent

Gemma, Bucks, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and great value for money!
My husband and our two children have just returned from a stay at this fantastic hotel. The staff there are exceptionally friendly and helpful, the facilities are extensive and well maintained, the food in the restaurant is excellent and although fairly small, our room was very comfortable. Overall this hotel is excellent value for money; we'll definitely be going back.

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Excellent hôtel, très bien situé. Le personnel polyglotte est très accueillant et agréable. La chambre très spacieuse était d'une propreté exemplaire. Les meubles de qualité. Je recommande cet hôtel.
Stayed 1 night in Oct 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Oriol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA muy tranquilo, desayuno con opciones sin gluten (:
Stayed 2 nights in Aug 2024

8/10 Good

Alberto

Travelled with family
Liked: Staff & service, room comfort
Bien situado
Hotel bien situado. Pero es más un 3 estrellas que un 4, hace falta mayor limpieza en zona piscina y habitaciones.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somos clientes desde más de 20 años y como de costumbre todo fenomenal cuando venimos.
Stayed 5 nights in Aug 2024

4/10 Poor

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympathique séjour
Accueil très sympathique, explications claires, petit déjeuner copieux et diversifié, chambre confortable, piscine agréable, repas réussi. L’hôtel est au pied des pistes, à l’écart de l’Andorre commerciale.
Stayed 1 night in Aug 2024

10/10 Excellent

rodrigue

Stayed 2 nights in Aug 2024