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The Soluna Hotel

2.0 star property

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Photo gallery for The Soluna Hotel

Seasonal outdoor pool, pool loungers
Desk, iron/ironing board, cots/infant beds, rollaway beds
TV
Interior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
5640 E. Paisano Drive, El Paso, TX, 79925
  • Bassett Place
    ‪11 min walk‬
  • Texas Tech University Health Sciences Center El Paso
    ‪3 min drive‬
  • University Medical Center of El Paso
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪6 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub

Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Jetted Tub

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Desk, iron/ironing board, cots/infant beds, rollaway beds

Junior Suite

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Living area

Americas Hotel El Paso Medical Center

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1098)
The price is €90
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Americas Hotel El Paso Medical Center

About this property

The Soluna Hotel

Hotel in El Paso with free breakfast and a fitness center
A fitness center, a hot tub, and a seasonal outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
The Soluna Hotel offers 39 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Soluna Hotel. During your stay, you'll be within walking distance of Bassett Place. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • 6 minutes by car from Fort Bliss and 7 minutes from University of Texas at El Paso
The Soluna Hotel offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available. The business-friendly The Soluna Hotel also features a vending machine, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this El Paso hotel.

Guests are served free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Soluna
Soluna El Paso
Soluna Hotel
Soluna Hotel El Paso
The Soluna Hotel Hotel
The Soluna Hotel El Paso
The Soluna Hotel Hotel El Paso

The Soluna Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 586 reviews
Rating 8 - Good. 194 out of 586 reviews
Rating 6 - Okay. 74 out of 586 reviews
Rating 4 - Poor. 39 out of 586 reviews
Rating 2 - Terrible. 29 out of 586 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY! FIND SOMETHING BETTER!
The only thing good about this hotel was customer service the beds are itchy that you're literally 5 minutes to get hot water the floors are dirty the blanket to put your suitcase on was dirty Sierra did not work that great the neighborhood was scary the clock was not set no blanket on the bed or a very thin one only one bar of soap the pillows are extremely thin and used no swimming pool or hot tub that it looks like there is in the picture and the continental breakfast was not too good, we paid $100, as we thought this was an excellent rated motel in honestly is not worth more than $50 per night never ever again
Stayed 1 night in Nov 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Naomi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities
It had deteoriated in cleanliness from previous stay. Mattress was still comfy though!
Stayed 1 night in Sep 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff was great but, nothing around them, very limited stations on TV and no dining places close by
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed swimming in pool and the view from the room looking out towards downtown EPT. Room was clean and id say sofar, my favorite place now compared to the othe hotels ive stayed recently at. Its a 5 star hotel if you ask me.
Stayed 1 night in Aug 2024

4/10 Poor

Francisco

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I liked the fact that my suite came with a Jacuzzi jet tub. I didn't like the fact that there was no hot water in the suite to enjoy the hot tub or to shower in the morning. They offered me no discount & management has not contacted me.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facility furniture, carpeting appears old worn. TV mostly Spanish channels. Sheets were stained. Tissue paper dispensers empty. Breafast was not available. Only coffee.. When asked, staff stated someone left the refrigerator open.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Daniel Armando

Liked: Property conditions & facilities
Disliked: Staff & service
La persona que no atendió con un muy pésimo servicio y actitud
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Elmer

Excellent
Stayed 1 night in Jul 2024

4/10 Poor

John

Stayed 1 night in Jul 2024

2/10 Terrible

Charles Richard

Travelled with family
It was in an industrial area the pool next to a busy street. We didn’t stay and there was a no refund policy so am out $110 Plus . On a scale of 1 to 10 I give it a minus 1
Stayed 1 night in Jul 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Room comfort
Soluna Hotel Stay
The staff are very nice but the hotel has a lot to be desired. The hallways were not air-conditioned so the 100 plus weather in El Paso was felt when you were on your way to the room or left the room. The bed was rock hard. The comforter was very thin and had a cigarette burn in it. The air-conditioned struggled to keep the room cold. I set it for 65 but felt closer to 75. I usually like 71 so it was warmer than I am used to and with the extreme heat outside it made for a bad hotel experience. If you like hot water this is the place for you. I have no idea what the temp is set at but if you like hot showers put it on medium because you will burn your skin right off. They have breakfast but I think due to not having a lot of guests it is very limited. I got mini muffins one day and didn't bother with it after that.
Stayed 5 nights in Jun 2024

8/10 Good

Neva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Soluna is in an odd area. There is a budget motel next door, and a sports bar right across the street (that seemed busy, but it was Sat night.) It strikes me as an older hotel that had a facelift awhile back (not new, but also not ages ago.) Checkin was easy and there was plenty of parking around back. The decor is medium browns and…calming. The room was spacious enough, the bathroom decent, the fridge definitely worked (we used it), and there was a microwave and blackout curtains. The bed was alright - standard med firm (not pillow top or anything), the bed was made nicely and the linens soft, and all the lamps have outlets for device charging. The continental breakfast is what you’d expect - yogurt, muffins, toast, juice, coffee, fruit, and someone was making waffles. (At least it looked like a waffle maker.) Not sure if it was just our bad timing, but the jacuzzi was not heated. Neither was the pool (not really a complaint, just still kinda cold- summer temps hadn’t warmed it yet.) Also, no loungers like in their pictures-and the pool area pic is the most flattering angle for the pool area - it’s wedged in a corner and even smaller than it looks. If lounging poolside is your idea- this ain’t a relaxing kinda spot. My only other complaint was the cable…no channel listing provided, no channel channel so you could see what was on (or soon to be). And the remote sucked (were tech-savvy enough to manage using such things- this one was either worn out or needed new bat
Stayed 1 night in Jun 2024

10/10 Excellent

Marika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pleasant and very much worth the cost, and the staff was outstanding. Always very kind and willing to help when things didn't go as planned. Thank you for a wonderful stay!
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
"Very Good" - don't believe it!
I don't understand why this place has a "very good" rating. Room was not clean. They put us on the top floor of an empty hotel and it was boiling hot. The furniture had napkins stuffed in it to keep the drawers from sliging open. The floors were creaky and crooked and the carpet was old and gross.
Stayed 1 night in Jun 2024

10/10 Excellent

José Alfonso

Stayed 1 night in Jun 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Stayed 1 night in May 2024

4/10 Poor

Perla

Stayed 1 night in May 2024

2/10 Terrible

Lucas

Travelled with group
Disliked: Staff & service
MUST READ My friend left his watch in our room while we went out for a few hours. When we came back room service had come and his watch was gone. In addition to this, we had to get new keys for our room 5 times because they would stop working.
Stayed 2 nights in May 2024

10/10 Excellent

Deshion

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Liked: Property conditions & facilities
It’s a fine hotel. You can expect a pleasant room, but nothing extravagant. The property was clean and in order. From what I saw, the vending is limited to beverages as of 05/24. Breakfast was removed earlier than the posted 11:00, rather around 9:00. Over all, we really liked the hotel and the room. It was within our means and met/exceded our expectations. The location is fine as well, just on the cusp of a neighborhood. It was quiet but for the road construction at night, I understand there’s no accounting for that and it was fine.
Stayed 1 night in May 2024