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Palace Inn

2.5 star property

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Photo gallery for Palace Inn

Exterior detail
Laundry room
Lobby
Front of property
Standard Room, 1 King Bed, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Ysleta Mission
    ‪5 min drive‬
  • Speaking Rock Entertainment Center
    ‪5 min drive‬
  • Del Sol Medical Center
    ‪6 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn PLUS+ El Paso East

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (2249)
The price is €61
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Red Roof Inn PLUS+ El Paso East

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be close to Ysleta–Zaragoza International Bridge. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness center and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 905 out of 1223 reviews
Rating 8 - Good. 239 out of 1223 reviews
Rating 6 - Okay. 47 out of 1223 reviews
Rating 4 - Poor. 15 out of 1223 reviews
Rating 2 - Terrible. 17 out of 1223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great place near the bridge. Always clean.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kyle, Grand Prairie

Business traveller
Liked: Staff & service, property conditions & facilities
The location is right next to the freeway and you can hear the traffic. Also, the water pressure in the shower was a dribble at best.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Stayed 1 night in Nov 2024

10/10 Excellent

Munmun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay. The room conditions were very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very exceptional place to stay. Quite, clean and affordable.
Stayed 1 night in Nov 2024

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility. Very friendly staff. Well lit and safe parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean! The staff are very friendly! I would definitely come here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Very clean, in a good location, staff is very nice …
Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron, SNOHOMISH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean & had everything we needed. Check in was easy & staff was friendly. Bed was ok; pillows were too flat for me, had to use two which made sleep a little more difficult. Breakfast ok; we were pleasantly surprised to see the waffle machine but selection of other items limited but adequate. Nice accommodations for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in El Paso.
This hotel was very comfortable, clean and easily located. We plan to stay again on our next trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Alvin

Stayed 2 nights in Nov 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Paso’s hidden Gen
Very good, quiet, and clean
Stayed 2 nights in Oct 2024

6/10 Okay

Karime

Stayed 1 night in Sep 2024

10/10 Excellent

Idolina

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful hotel to stay in.
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Business traveller
Hidden Gem
Honestly this is my favorite place to stay it’s always clean and quite just like I love it
Stayed 2 nights in Oct 2024