Palace Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Inn

Exterior detail
Lobby
Laundry room
Standard Room, 1 King Bed, Non Smoking
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Ysleta Mission
    5 min drive
  • Los Gallegos Mexican Buffet
    4 min walk
  • El Paso Bus Station
    17 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Along with a fitness center, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be close to Ysleta–Zaragoza International Bridge. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a vending machine
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness center and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness centre

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 899 out of 1226 reviews" "
Rating 8 - Good. 248 out of 1226 reviews" "
Rating 6 - Okay. 47 out of 1226 reviews" "
Rating 4 - Poor. 15 out of 1226 reviews" "
Rating 2 - Terrible. 17 out of 1226 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing, as usual. When we are in El Paso this is where we choose to stay.
Stayed 2 nights in Sep 2024

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Abram

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvo muy bien
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Cruz

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2024

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edwardo

Travelled with partner
Liked: Property conditions & facilities
Best place ever!!!!! Really clean and nice ….
Stayed 1 night in Sep 2024

10/10 Excellent

pam, ALEXANDRIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near airport
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness
I hate being charged extra for parking after you arrive. The place is 100 yards from the 101, so its light sleeping in the middle ofxa freeway.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2024

8/10 Good

jesus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very noisy hotel
Although this hotel was very well kept and clean, it was incredibly noisy. We were placed next to a few apartments and the doors slammed very loudly all night. The constant noise of the freeway/interstate was overwhelming.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect and clean place for me to stay. There is a convenient shopping mall nearby along with many restaurants to choose from. It is about a 10-15 minute drive from the airport, which makes it worth it to not listen to the traffic off of Airway Bld. and Montana (If you know, you know.) Note that this hotel is on the East side of El Paso and might be a drive for out of towners who want to experience the mountains or visit New Mexico. The staff was pleasant and it was always great to go back to my hotel at the end of the day to fresh clean towels and a bed that was perfectly made, and it always smelled clean. When I come back, I will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Nice and clean property with convenient access to freeway and lots nearby. Breakfast was decent! Good hotel!
Stayed 1 night in Sep 2024

8/10 Good

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway. Clean and comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check it is 11:00am. I was getting knocks on my doer and phone calls 30-40 minutes prior to checkout so the cleaning staff could start their tasks. I felt a little rushed to get out.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family road trip
Road trip to help with elderly family member having surgery
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this awesome lodging location here in El Paso. What an awesome price for such a great place to stay. Room is large, clean, has all amenities one would need. And just off the I-10. Very convenient! I highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Luis Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and the bathroom is really good, I was gladly surprised about it
Stayed 1 night in Aug 2024