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Hilton Garden Inn El Paso / University

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn El Paso / University

Outdoor pool, pool loungers
Reception
Exterior
Terrace/patio
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Hot tub
  • Breakfast available
  • Free airport shuttle

Explore the area

Map
111 W University Ave, El Paso, TX, 79902
  • University of Texas at El Paso
    ‪2 min walk‬
  • Las Palmas Medical Center
    ‪6 min walk‬
  • UTEP Theater
    ‪8 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible

  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Two Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Parlor)

  • 37 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

Similar properties

Exterior

HI Express El Paso Downtown, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1003)
The price is €105
for 1 room
includes taxes & fees
6 Feb - 7 Feb
HI Express El Paso Downtown, an IHG Hotel

About this property

Hilton Garden Inn El Paso / University

Hotel in El Paso with airport shuttle service and area shuttle service
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn El Paso / University. During your stay, you're just a quick walk from University of Texas at El Paso. Free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 11 minutes by car from Fort Bliss and 15 minutes from American Consulate
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star El Paso hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • Free return airport shuttle from 6 AM to 10 PM
  • Free local area shuttle up to 3 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-17 for adults and USD 8-17 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 36-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn El Paso / University offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Business traveller
Disliked: Staff & service
They do not permit check in before 3 pm. Very inconvenient. Desk people unable to handle transactions for sale of items in their convenience store. Limited food service. Rediculous price for breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience with this hotel
Stayed 3 nights in Oct 2024

2/10 Terrible

Javier

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
1.No house keeping in the room, front desk attendant says they didnt have enough personnel. 2. In Expedia says breakfast was included and they argued was not included, I.ve paid for the breakfast 3.Room is dirty, unaceptable, this is not a 5 Days Inn Hotel 4.Front desk guy (large hair) must be kind with customers, he has not the competences to give a quality service. I wont return to this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very luxurious. The lobby and the rooms are very well appointed and tasteful. The staff are professional and very accommodating. The price point reflects the caliber of experience lesser hotels cannot match. I am now a Hilton "loyalist!"
Stayed 3 nights in Oct 2024

6/10 Okay

Jill

Liked: Staff & service
Expected a bible for evening reading. Not enough cups or pods for AM coffee. Mold around tub, no bath fan. Staff so cheerful and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

David

Liked: Property conditions & facilities
Disliked: Staff & service
I was told that breakfast was going to be complimentary, then I was presented with a $45 check
Stayed 1 night in Oct 2024

4/10 Poor

Ramon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a great area near many different restaurants, easy access.
Stayed 1 night in Sep 2024

10/10 Excellent

Vaibhav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close by the property, and they even have a bar at the lobby
Stayed 2 nights in Sep 2024

10/10 Excellent

Judy

Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Nichole

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are vwey serviceable . Pick you from airport to the hotel and back
Stayed 1 night in Sep 2024

6/10 Okay

Drese

Travelled with family, Travelled with group
The bathroom could use an upgrade. Not as clean as it should’ve been. Everything else was good 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was overall a pretty nice experience except the breakfast I paid extra for breakfast and truly had better and house keeping we asked for our room to be cleaned numerous times a they never did and also had a problem with the toilet it wasn’t working properly but everything else was fine we wil stay again because it’s close to the stadium my son plays football for UTEP and the stadium is walking distance away from the hotel which is a big plus for us
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

Betty Jean

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnold Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is excellent for family lay over! The commute and parking were easy and really close to UTEP where our son is studying. My little boy loved especially the swimming pool The property is also clean.. Looking forward for more bookings in the future.
Stayed 1 night in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Lesley, Artesia

Travelled with family, Business traveller
Disliked: Staff & service
It was easily accessible and there was plenty of parking. Check in was poor and there was no hot water and the A/C wasn’t reliable. Overall not worth the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Travelled with group
Liked: Property conditions & facilities
The staff excellent and very friendly definitely ill stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean hotel rooms. Will definitely return.
Stayed 3 nights in Aug 2024