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Big Creek Mansion

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Big Creek Mansion

Staircase
Exterior
Deluxe Room
Lobby sitting area
Garden

Reviews

6.2 out of 10

Popular amenities

  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Barangay Masagana, Sitio Cabugao, El Nido, Palawan, 5313
  • Bacuit Bay
    2 min walk
  • El Nido Main Beach
    2 min walk
  • Parish of St Francis of Assisi
    8 min walk
  • El Nido (ENI)
    14 min drive

Room options

View all photos for Deluxe Quadruple Room

Desk, rollaway beds, free WiFi, bed sheets

Deluxe Quadruple Room

  • 26 sq m
  • Hill view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Desk, rollaway beds, free WiFi, bed sheets

Deluxe Triple Room

  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 40 sq m
  • Hill view
  • Sleeps 8
  • 2 Double Bunk Beds and 1 Double Bed OR 2 Double Beds and 1 Double Bunk Bed

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About this property

Big Creek Mansion

Hotel with a full-service spa, steps from El Nido Main Beach
A full-service spa, coffee/tea in a common area, and concierge services are available at this hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Big Creek Mansion offers 17 air-conditioned accommodations with complimentary toiletries and ceiling fans. Rooms open to balconies. Accommodations offer separate dining areas and include desks. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with deep soaking bathtubs and bidets. This El Nido hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Big Creek Mansion, you're just a quick walk from El Nido Main Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • Steps from El Nido Main Beach and Bacuit Bay
  • Airport shuttle service available for a fee
  • Pets welcome for free
Big Creek Mansion offers its guests a full-service spa. WiFi is free in public spaces. Free breakfast is served daily. An airport shuttle (available on request) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Big Creek Mansion. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this El Nido hotel.

Guests are served free English breakfast daily from 5 AM to 9 AM.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 6 AM to 6 PM
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 5 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Dining room

More

  • Desk

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PHP 500 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per person
  • Airport shuttle fee per child: PHP 500 (from 3 to 18 years old)
  • Rollaway bed fee: PHP 500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Big Creek Mansion offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Big Creek Mansion
Big Creek Mansion El Nido
Big Creek Mansion Hotel
Big Creek Mansion Hotel El Nido
Big Creek Mansion El Nido, Palawan Island
Big Creek Mansion Hotel
Big Creek Mansion El Nido
Big Creek Mansion Hotel El Nido

Big Creek Mansion Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 71 reviews" "
Rating 8 - Good. 21 out of 71 reviews" "
Rating 6 - Okay. 21 out of 71 reviews" "
Rating 4 - Poor. 14 out of 71 reviews" "
Rating 2 - Terrible. 8 out of 71 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kevin

Travelled with group
Liked: Staff & service
Broken window means mosquitoes get inside. Construction everywhere still extending third and fourth floor. And no wifi at all. Entrance is througg the back where the construction is. Front is covered by hung laundry clothes.
Stayed 2 nights in Jan 2020

8/10 Good

Farès

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Great stay for 3 nights. Hotel is well located, near the beach and the city center of El Nido. Staff is very friendly and smiley, we all appreciated. Breakfast is tasty. Rooms are quite clean and the necessary is there. To improve The services, could not book the motorbike, laundry was not available and WiFi is not available from the rooms which is inconvenient. I recommend anyway this hotel.
Stayed 3 nights in Dec 2019

6/10 Okay

Rochelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
My stay at Bed rock
The hotel is inside a plumbers merchants/building site they store all there material in the corridor/hallway that leads you to the actual hotel and construction workers just sit in this corridor or in the lobby of the hotel, work normall starts around 5/6am here so don’t worry about setting an alarm if you have a trip booked in the morning the construction workers provide the wake up service free of charge. The room itself isn’t like pictures shown looks more like its themed around the flint stones which explained the concrete bed. The bathroom always had a a funny smell coming from it ,Unfortunately when you turned on the aircon it sounded like a Boeing 747 was ready for take off . On a positive note this hotels location is perfect for the beach and the shops and they also serve a good pancake breakfast which is included.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
I liked the location, it was a short walk from everything. The free breakfast was pretty good. Smelled a bit moldy in the room so I tried not to spend too much time in there.
Stayed 2 nights in Nov 2019

8/10 Good

Paul, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff where excellent, friendly and helpful. The rooms clean and the breakfast was of good quality. Excellent location only a minute short walk to the beach or restaurants. Only downside was poor phone reception and bad Wi-Fi. Maybe a suggestion for improvement would be to invest in Wi-Fi boasters to strengthen the signal in the rooms. Apart from that is a great hotel and I’d be happy to stay again.
Stayed 4 nights in Sep 2019

4/10 Poor

Jocelyn

Disliked: Cleanliness, property conditions & facilities, room comfort
Fraud. Should be removed from this site
Nothing like the image, crapy room, smelly. Hotel is surended with construction , the size of the room is a fraud compate to the reality. The sign outside do not exist, no indication of the hotel. Construction man told me whete to find it, cancel my reservation and booked somewhere else
Stayed 1 night in Sep 2019

10/10 Excellent

Nilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Nido's Nest
Amazing experience. Hotel Staff very attentive to our needs,
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

El Nido
I don’t really know how to rate this. I felt like I was staying in the middle of a construction site. Great location though and they arranged a shuttle to the airport for me.
Stayed 1 night in Mar 2019

8/10 Good

Ronalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Riccardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nightmare
The room we stayed in first was clean but the shower was freezing so they moved us to another room which was also clean but still had problems with shower. Called the staff in many times to fix it. When we got o this water it lasted 5 minuets then the water became very slow. Was terrible and stressful to not have a proper wash. The staff were friendly but did not seem to compensate and charged us full amount for extras for example towels and never apologized for our experience. But good location.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Decent value at the price point, staff was very helpful.
Stayed 1 night in May 2018

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
It’s under construction it’s horrible would not recommend it to anyone
Stayed 2 nights in Dec 2017

2/10 Terrible

zhao, china

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place
It is literally a hardware/construction supplies store with rooms for rent at the back. the entrance was hard to find with no signage. it was dirty and unsafe with cement bags, pvc pipes, plywood, roofing materials strewn all over the place. during day time it is noisy with sounds of construction on going, many men are going in and out of the building. not a good place to stay if you want comfort and peace of mind.
Stayed 1 night in Sep 2017

8/10 Good

luis, Costa Rica

Liked: Cleanliness, staff & service, room comfort
Well located, nice and affordable place to stay
Despite the obscure entrance and the construction materials on the street, the hotel is nice, clean, well located-- just 100mts from the beach. Has a nice terrace and coffee 24/7. Internet is slow and unreliable but the rest is perfectly ok for a good stay. Room was very clean and confortable. To get there just ride the bus until the yard where buses are kept overnight. The hotel is right next to it, and everything else is at walking distance.

2/10 Terrible

Alex, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a building site
The 'hotel' is set back through building works. When we arrived the toilet didn't work, and neither did any wifi. They shouldn't say there is wifi when they know it doesn't work. It's the noisiest place we've ever stayed with building works starting from the early hours, aircon which sounds like a jumbo jet, making it near impossible to sleep on a mattress which felt like a concert block. No toilet roll, towels or bedsheets were changed for the four nights we stayed there.

8/10 Good

Andre khoury, beirut

Liked: Property conditions & facilities
personal opinion
it was ok good for a buck

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comfort at Big Creek Mansion
The hotel was very outdated and the WiFi didn't work. To get to the hotel you had to walk through a alley. Overall this is not a good place to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities, room comfort
A waste of money
Don't waste your money on this hotel. I had a three-night reservation but could only stay one brief night. It's still under construction so the noise and paint fumes were overwhelming. While the room was clean and good size, it is bare except for the bed. No chair, no table, no luggage rack, no mirror, and no desk. There was a shift supervisor who tried to help, but management was no where to been seen.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel no internet and breakfast
Once we get in to the room I smell a bad odor right away ( mapanghe) no celphone signal and internet, shower room had no soap rack and stink, lots of noise coming from the construction, they had coffee on the hallway but no breakfast provided.

4/10 Poor

tyler

Disliked: Property conditions & facilities
They are trying to remodel, I think. Place was a mess. No sign out front, just some random walkway to get behind some stores to find it. They are the only hotel in the area that we saw that didn't have a generator for when the power was out.

4/10 Poor

raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
first they have construction going on which was not disclosed. dust from cement. workers moving in and out of common area. noisy. they keep turning or moving thw wifi. not worth the money