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Quality Inn & Suites El Cajon San Diego East

2.5 star property

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Photo gallery for Quality Inn & Suites El Cajon San Diego East

Studio Suite, 2 Queen Beds, Non Smoking | Private kitchen
Lobby
Lobby
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
650 N Mollison Ave Building A, El Cajon, CA, 92021
  • The Magnolia
    ‪2 min drive‬
  • San Diego State University
    ‪11 min drive‬
  • Sycuan Casino
    ‪15 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Smoking

Days Inn by Wyndham San Diego-East/El Cajon

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.9 out of 5, Good, (1144)
The price is €109
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Days Inn by Wyndham San Diego-East/El Cajon

About this property

Quality Inn & Suites El Cajon San Diego East

Hotel with free breakfast, in the vicinity of Grossmont College
This smoke-free hotel features an outdoor pool, a 24-hour business center, and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Quality Inn & Suites El Cajon San Diego East offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This El Cajon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites El Cajon San Diego East. During your stay, you'll be within walking distance of Wells Dog Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • 8 minutes by car from Grossmont College and 11 minutes from San Diego State University
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn & Suites El Cajon San Diego East. Limited free parking is available on a first-come, first-served basis.

This El Cajon hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn El Cajon San Diego East
Quality El Cajon San Diego East
Quality Inn San Diego East
Quality El Cajon San Diego East
Quality San Diego East
Hotel Quality Inn & Suites El Cajon San Diego East El Cajon
El Cajon Quality Inn & Suites El Cajon San Diego East Hotel
Hotel Quality Inn & Suites El Cajon San Diego East
Quality Inn Suites El Cajon San Diego East
Quality Inn El Cajon San Diego East
Quality Inn & Suites El Cajon San Diego East El Cajon
Quality & Suites Cajon Diego
Quality Inn & Suites El Cajon San Diego East Hotel
Quality Inn & Suites El Cajon San Diego East El Cajon
Quality Inn & Suites El Cajon San Diego East Hotel El Cajon

Quality Inn & Suites El Cajon San Diego East Reviews

Reviews

4.8
Rating 10 - Excellent. 72 out of 578 reviews
Rating 8 - Good. 63 out of 578 reviews
Rating 6 - Okay. 85 out of 578 reviews
Rating 4 - Poor. 110 out of 578 reviews
Rating 2 - Terrible. 248 out of 578 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Esther

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office staff are great. Very helpful and really seem to want to help however they can
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Esther

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office staff ar
Stayed 1 night in Dec 2024

4/10 Poor

Shanna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too expensive for what we got.
I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent people don’t stay here
My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.
Stayed 1 night in Dec 2024

2/10 Terrible

christy

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Vagrants at the entrance. Trash strewn about. Didnt feel safe to enter the hotel. 4 phone calls went unanswered
Stayed 2 nights in Nov 2024

2/10 Terrible

Gerardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ivan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room appeared tidy. Walking barefoot on the floor left us with black feet. Coffee pot leaked. Oven door had no/broken exterior glass panel. Adult I was with burned their self on oven door as it sprang shut. The kids started counting cockroaches after the 4th one, stopped after reaching dozen. Did not stay second night to avoid bringing cockroaches home. Stay was non refundable so lost needed $100 due to early checkout. Will not stay at any hotel of this brand again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a halfway house for homeless, pretty scary activities going on, bad neighborhood. I was supposed to stay 3 nights, but checked out after the 1st night. Never using Expedia again, you obviously don't vet your properties.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying. *Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Mohammed, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Yosemeri

Stayed 4 nights in Oct 2024

2/10 Terrible

CARLOS

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy due to people fighting / yelling in the room next door. Noisy because it is very close to a highway Bathtub looks very dirty Super bad smelly
Stayed 1 night in Oct 2024

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to move to 3 times to get a room that was somewhat decent. lights didn't work, roaches, dead bolt did not work, door had gaps you could see outside and staff said they would take care of it but in the evening the staff said they had no record of needing to move rooms and that their staff didn't inform them. They made it my fault they don't communicate among them selves. Id like my money back
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohammed

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Chanpreet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REFUND NEEDED by October 11th
I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad. I had to spend two times more dollars for alternate accommodation management again this Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard Amin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Faviola

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Hotel is an apartment complex-blood on walls
This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.
Stayed 1 night in Sep 2024

2/10 Terrible

Janaliss V.

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again
Stayed 2 nights in Sep 2024

4/10 Poor

Arianne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.
Stayed 4 nights in Sep 2024

2/10 Terrible

Brett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David Murray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2024