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Hotel Kaiserhof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof

Exterior
Comfort Double Room
Daily buffet breakfast (EUR 9.50 per person)
Lobby lounge
Meeting facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Wartburgallee 2, Eisenach, TH, 99817
  • Nikolaitor
    1 min walk
  • Karlsplatz
    2 min walk
  • Nikolai Church Eisenach
    2 min walk
  • Erfurt (ERF)
    53 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room (Studio)

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Double Room (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Studio)

Double Room (Studio)

Double Room (Studio)

  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Vienna House by Wyndham Thüringer Hof Eisenach

Pet-friendly
Free WiFi
Restaurant
Gym
4.4 out of 5, Excellent, (512)
The price is €77
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Vienna House by Wyndham Thüringer Hof Eisenach

About this property

Hotel Kaiserhof

Pet-friendly hotel with a full-service spa connected to a shopping center in Eisenach
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference center, and self parking.
Hotel Kaiserhof offers 64 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.

This Eisenach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures.
With your stay at Hotel Kaiserhof, you're connected to a shopping center and just a quick walk from Nikolaitor. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Turmschaenke
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna and bike rentals
  • Steps from Nikolaitor and Thuringian Forest Nature Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kaiserhof offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a library, and multilingual staff are also featured at Hotel Kaiserhof. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Eisenach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Turmschaenke - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 10 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 9.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Turmschaenke

Things to do

  • Access to nearby health club
  • Bike rentals
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Uncovered self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 25.0 per day
  • Facilities fee: EUR 10 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Kaiserhof
Hotel Kaiserhof Eisenach
Kaiserhof Eisenach
Hotel Kaiserhof Hotel
Hotel Kaiserhof Eisenach
Hotel Kaiserhof Hotel Eisenach

Hotel Kaiserhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 187 reviews" "
Rating 8 - Good. 76 out of 187 reviews" "
Rating 6 - Okay. 32 out of 187 reviews" "
Rating 4 - Poor. 7 out of 187 reviews" "
Rating 2 - Terrible. 2 out of 187 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Perfect location next to old part of town.
Stayed 2 nights in Mar 2024

6/10 Okay

Branislav

Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice old fashion Hotel..close to the trains station and many other local attractions.Quiet, even in a traffic area..Good breakfast available early, even on Sunday
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful old-style hotel. Just minutes (drive) from the castle.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

6/10 Okay

Monika

Stayed 1 night in Sep 2022

10/10 Excellent

minjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff was particularly helpful and friendly
Stayed 1 night in Sep 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, good food but lightly outdated rooms.
The hotel is in a great location to explore Eisenach and there is a lot to see. The service is great and the restaurant is one of the best that I have ever had the pleasure to eat in. The only critic I would have is that the room we stayed (115) in was a bit old. The minibar cupboard was screwed shut and the shower was very small. However everything was clean and functional and there was plug sockets next to the bed and wifi was free and fast enough for video calls. Breakfast was typical for a German hotel of this class. It included a selection of cheeses, meats , rolls , cereals etc. Bacon and scrambled eggs also available.
Stayed 1 night in Feb 2020

10/10 Excellent

Davis, Hingham, Massachusetts

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An established hotel centrally located in this small city. My single room was small but comfortable and very reasonable. My only quibble would be that the shower was cramped, but that wasn’t a problem in my fellow travelers’ double room. The restaurant is closed on Saturdays and Sundays, but there are plenty of good places a short walk away.
Stayed 2 nights in Mar 2019

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
AJS/Eisenach 2019
I have stayed here before, but was give this time a very Cold room on the 4th floor. no heating (minus 9c outside).
Stayed 2 nights in Jan 2019

6/10 Okay

alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A disappointment because of the room they gave me.
I had chosen this wonderful old-style hotel in the old town and was very disappointed to a get a room so close to the lift that I got woken up numerous times (until abour midnight) by the lift-engine humming at various frequencies and decibel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall a good choice
The receptionist could hardly speak English although she was quite pleasant. Check in was easy. Although we asked for adjoining rooms, we were given 2 rooms quite far apart but on the same floor. This hotel was not as close to the station as it looks on the map but still walkable. It is right near to the town centre and we were able to walk back to it quite easily from Wartburg castle ( I would not recommend walking up as the route is very steep). Their advice on bus numbers was slightly inaccurate as they gave out a schedule to Wartburg as bus#9 but the actual bus is #8. As we were short on time and not sure if #8 was the right bus, we ended up with a taxi. We walked back to the hotel to ask them to call us a taxi but were told to walk to the bus station and hail one. This set us back on our tightly planned travel shedule and we ended up missing the train we intended out of Eisenach. Storing our luggage was also strange. We were led to an unused dining room and told to just leave it there. No security. We just came back and took the luggage without any checks.
Stayed 1 night in Dec 2017

8/10 Good

Royston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location for sightseeing.
Do some research on the location (Google street view) or finding the hotel car park will be difficult. Get there early for the easiest parking. The location is great for the town centre with the Bach museum not far away. The Wartburg castle is absolutely amazing and is straight up Wartburgalle on which the hotel is situated. Do not attempt to walk up; the narrow, winding road is very busy with visitor traffic and the car parking up there is good. The hotel is very nice inside even though the rooms are on the small side. You will not spend much time in them since there is so much to experience in Eisenach. We were late booking a meal in the restaurant but their sister hotel a few minutes walk up Wartburgalle had a nice restaurant with lovely food. breakfast at the Kaiserhof was really nice with some exceptional pastries. English no problem.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location
The hotel is located extremely conveniently to explore the town as well as the Wartburg castle.
Stayed 1 night in Sep 2017

8/10 Good

Dee, Ohio

Liked: Cleanliness, staff & service, room comfort
Close to train, shopping and transportation
If you get there early, you can leave your bags, walk left around the corner one block to the Karlsplatz. It heads the shopping district where there are familiar stores and eateries. You can catch the 3/10 up the mountain to Wartburg Castle.
Stayed 1 night in Sep 2017

8/10 Good

sue, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Convenient hotel for station and town. Good breakfast. Comfortable rooms
Stayed 3 nights in Sep 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Great location that was walking distance from the train station and to good restaurants. Our room was large, clean and comfortable and had a great view of Wartburg Castle.
Stayed 1 night in May 2017

8/10 Good

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel, a little bit noisy.
A little bit noisy, neighborsroom snoring was clearly audible through the wall, otherwise a nice and clean hotel, easily accessible from the trainstation.

4/10 Poor

marco

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Terrible service. Stuff so unpleasant. Nice building converted into hotel but rooms are very outdated, bed,shower,amenities... 2* max. Breakfast and the stuff there is the best part of this very sad selection . The castle nearby is worth the agony

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good 3 star hotel
Location is on the corner just about entering old town center. It's fine, Stuff is horrible, dry, un helpful and not cordial ( both afternoon and next morning shifts ) Horrible experience with the WiFi. Not recommended to anyone who needs to work. The receptionist is also the barista and the beauty of the lobby evaporates with the quality of service. Room beds are top soft, curtains don't make the room dark, and the fan of the air-conditioning is noisy.. Beautiful city and the castle is a treat