Holiday Inn Express & Suites Mattoon, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Mattoon, an IHG Hotel

Exterior
Lobby sitting area
Suite, 1 King Bed with Sofa bed, Corner (Wet Bar)
Indoor pool
Mini-fridge, microwave, coffee/tea maker

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 Swords Dr, Mattoon, IL, 61938
  • Mattoon Peterson Park
    3 min drive
  • Mattoon City Hall
    5 min drive
  • Sarah Bush Lincoln Hospital
    6 min drive
  • Mattoon, IL (MTO-Coles County Memorial)
    5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Corner (Wet Bar)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Low Floor, Wet Bar)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Accessible (Communication Accessible)

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Queen Bed with Sofa bed (Wet Bar)

  • 28 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Wet Bar)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Mattoon, an IHG Hotel

Hotel in Mattoon with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Mattoon, an IHG Hotel offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Mattoon, an IHG Hotel. During your stay, you'll be close to Mattoon Peterson Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute drive from Mattoon Peterson Park and 5 minutes from Mattoon City Hall
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Mattoon, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 576 square feet (52 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Mattoon, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Mattoon hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (576 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Mattoon
Holiday Inn Express Mattoon
Mattoon Holiday Inn Express
Holiday Inn Express Mattoon Hotel
Holiday Inn Express Suites Mattoon

Holiday Inn Express & Suites Mattoon, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 330 out of 679 reviews" "
Rating 8 - Good. 191 out of 679 reviews" "
Rating 6 - Okay. 87 out of 679 reviews" "
Rating 4 - Poor. 40 out of 679 reviews" "
Rating 2 - Terrible. 31 out of 679 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Liked: Cleanliness, staff & service, property conditions & facilities
My issue with this was I wasn't able to stay there last night because upon originally booking this stay it was for two weeks ago and somehow in the app it changed the day i booked to last night. I could never figure out how to change the days so I to rebook at the site two weeks ago and just eat the charge for last nights visit even though i wasn't there. all in all it was a frustrating experience with Expedia.
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for the location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Eulalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Quick and painless checkin with a very pleasant employee. The rooms are clean and comfortable. Overall a very good stay.
Stayed 1 night in Jul 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service dated rooms
The ac in the first room didn't work. The lady at the front desk did a great job getting us into new room. The tvs are old and dated. The pool.was closed for maintenance. The breakfast was very good.
Stayed 1 night in Jul 2024

6/10 Okay

David, Santa Rosa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was unavailable, there were roofers working from 7am and the breakfast was really poor quality.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and comfortable room.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Melissa, Sterling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Clean property!
Stayed 2 nights in May 2024

6/10 Okay

Danielle

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself needs updating.
Stayed 1 night in May 2024

10/10 Excellent

Cyndi

Travelled with family
The bed was very comfortable and I liked how the soft and firm pillows were marked.
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room staff was excellent!!
Stayed 2 nights in May 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute reservation bc Super 8 was not in acceptable condition for us. Holiday Inn Express was great from the moment we arrived. Clean, friendly and great breakfast!
Stayed 2 nights in May 2024

10/10 Excellent

Wendi L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oool and hot tub were closed and have been for months due to an exhaust fan not working. We stayed an extra night so we could enjoy these amenities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, clean and comfortable.
Located just off tge wxpressway this hotel meets all expectations that we've come to expect from Holiday Inn. Staff couldn't have been nicer.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Lora, Rantoul

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and efficient!
Stayed 1 night in Apr 2024

6/10 Okay

Bonnie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were courteous and helpful. Rooms were clean. Breakfast fine with hot foods available. Upholstery in room was worn and frayed, TV did not work properly and pool/hot tub were down for maintenance for the last month (ok for us, but there were some pretty disappointed parents with children).
Stayed 2 nights in Apr 2024

2/10 Terrible

Brady

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service experience ever!
Walked to check in later in the evening with my wife. First we stood there for 10+ mins, rang front bell twice. Finally we hear someone come out from the back, could hear them very clearly blow their noise. Finally yelled hello after 2 mins, “I’ll be right there!” I finally was able to ask for check in. “You didn’t get our call?” My phone was on me all day. No dead service. Phone number correct. No I said. They had been overbooked and no one reached out. It’s almost midnight and it’s the night before the Eclipse, everybody was booked up! Ended up staying somewhere 30 miles out! I understand being overbooked but let me know! Send a email as well, or hsve it canceled.
Stayed 2 nights in Apr 2024