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West Edmonton Mall Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Edmonton Mall Inn

Water park
Front of property
In-room safe, desk, blackout curtains, iron/ironing board
Ice skating
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    2 min walk
  • Galaxyland
    3 min walk
  • Fantasyland
    10 min walk
  • Edmonton, AB (YXD-Edmonton City Centre)
    20 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

West Edmonton Mall Inn

Family-friendly Edmonton hotel in West Edmonton with a water park
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from West Edmonton Mall and 7 minutes by car from River Cree Casino
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Things to do

  • Bowling alley
  • Water park access (surcharge)

Family friendly

  • Bowling alley
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1178 reviews" "
Rating 8 - Good. 397 out of 1178 reviews" "
Rating 6 - Okay. 190 out of 1178 reviews" "
Rating 4 - Poor. 99 out of 1178 reviews" "
Rating 2 - Terrible. 77 out of 1178 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some upgrading. Wall paper is old, out dated, pelling, big old furniture. The complimentary breakfast was right across from our room. Very noisey each morning as everyone lined out in front ov our door. Suggest having that moved to were there isn't anyone booked in a room across from it. Was very annoying trying to get out of our room each morning. The staff is very friendly but very slow. Was always a line up from registration or check out.
Stayed 2 nights in Aug 2024

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for family
Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and conveniently near a mall entrance. The motel is well worn but still clean and staff are nice. The breakfast room was undersized and a bit of a zoo in the morning.
Stayed 1 night in Aug 2024

6/10 Okay

Amber

Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay with access to the mall
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Stayed 2 nights in Aug 2024

4/10 Poor

SANDRA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Long black hairs on side of tub and in my bed! I have blonde hair Was disgusting and didn’t get to shower
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Aug 2024

8/10 Good

Sheena

Travelled with family
Hotel is ok. Breakfast is minimally acceptable
Stayed 1 night in Aug 2024

8/10 Good

Kellen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For the price and age it was in surprisingly good shape, but parking lot is a bit tight and worn down. Limited parking also.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Good if you want a decent stay on a buget, With ajoining rooms for families. It is under 2 min walk to the doors of west edmonton mall.
Stayed 1 night in Aug 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front end girl was patient, professional, efficient and extremely pleasant!
Stayed 2 nights in Aug 2024

6/10 Okay

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel is very dated. Half of the luggage carts do not work properly. The outdoor parking lot is small and congested. There is overflow parking, but it is across the street. The underground parking is fine, but the door to exit the parade is difficult to open. They also store cots in the parade that are gathering dust. The complimentary breakfast does not have many options
Stayed 2 nights in Aug 2024

8/10 Good

Lorraine, Sequim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The facility was a little dated but was very clean. I would stay there again if I was traveling to the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so polite and helpful!! Thank you!
Stayed 3 nights in Aug 2024

6/10 Okay

Bradley

Travelled with family
Liked: Cleanliness
The beds are very firm and there was only two bottles of water offer in the room (no water station in the lobby or at breakfast). Coffee station could be separated at breakfast so the line doesn’t get so long with the pancakes and toaster.
Stayed 3 nights in Aug 2024

6/10 Okay

Jin

Liked: Staff & service
Close to the mall but it is noisy
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I will say that the beds were comfortable but I work remotely and there was no way could connect to the wi-fi with my laptop. I work while I travel to pay for my trips and I was unable to do that at the West Edmonton Mall Inn. thankfully it was only two days lost. If you need to work remotely while your going to be in Edmonton, I don't recommend this hotel. The staff was friendly and did try and help me, kudos for that! It is also quite noisy, you can hear everything in the halls while you're in your room, at least the room I was in. It is a busy hotel but yet there is only one microwave that is shared by everyone. It wasn't the best experience for 200 a night.
Stayed 2 nights in Aug 2024

10/10 Excellent

bess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly! Location great, clean. Would definitely recommend.
Stayed 3 nights in Aug 2024

4/10 Poor

Lianna

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was extremely run down. The towels are old and small, it smelt bad.
Stayed 3 nights in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location right across the mall and next to a transit hub. Continental breakfast had basic offerings but good enough to start the day. Would stay here again due to its proximity to the mall.
Stayed 2 nights in Aug 2024

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is great in terms of location as it is directly across the street from the West Edmonton Mall. However, the hotel room does not have a microwave. Making our trip very inconvenient
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Nice stay. Close to mall.
Stayed 2 nights in Aug 2024

6/10 Okay

Jodi

Stayed 2 nights in Aug 2024