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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Bowling
Ice skating
In-room safe, desk, blackout curtains, iron/ironing board
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Galaxyland
    ‪3 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪20 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 2-minute walk from West Edmonton Mall and 13 minutes by car from Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM

Things to do

  • Bowling alley
  • Water park access (surcharge)

Family friendly

  • Bowling alley
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1237 reviews
Rating 8 - Good. 402 out of 1237 reviews
Rating 6 - Okay. 205 out of 1237 reviews
Rating 4 - Poor. 110 out of 1237 reviews
Rating 2 - Terrible. 83 out of 1237 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family
They only offer discounts at the water park and theme parks if you book through the hotel desk. Not for guests who use hotels.com or Expedia. Two standards of service depending on how you book the room. Quite upsetting
Stayed 1 night in Dec 2024

10/10 Excellent

Charity

Stayed 6 nights in Sep 2024

8/10 Good

Joshua

Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yeah
Stayed 1 night in Nov 2024

8/10 Good

Jacqui

Stayed 2 nights in Nov 2024

8/10 Good

Khaleel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Nov 2024

6/10 Okay

Livia

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

GAVIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated lobby. I liked the complimentary bottled water (2x) inside the room.
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to mall
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is unique because has the WEM in front
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jennie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maricel

Disliked: Cleanliness
at room 102 i cant sleep properly it’s something knocking at the windows area can you try to sleep there and you will get what i mean and you can fixed it . Be observant .
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place works well with the mall and what it has to offer.
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Disliked: Cleanliness
Was tricked into thinking there was waterslides!
Stayed 1 night in Nov 2024

8/10 Good

Mieka

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was so close to the mall, staff were friendly and helpful. Decent price for being so close to the mall too!
Stayed 1 night in Nov 2024

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service
Needs improvement in furniture, like beds etc
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
Excellent location close to West Edmonton Mall. Clean spacious rooms and comfortable beds
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Stayed 1 night in Oct 2024

10/10 Excellent

courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a better system with breakfast
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Zackary Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Bill

Stayed 1 night in Sep 2024

6/10 Okay

Janine, Whitecourt

No towels or facecloths the second night I stayed.
Stayed 2 nights in Nov 2024