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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Front of property
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • West Edmonton Mall
    ‪2 min walk‬
  • Fantasyland
    ‪10 min walk‬
  • World Waterpark
    ‪15 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Fantasyland Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1520)
The price is €179
for 1 room
includes taxes & fees
8 May - 9 May
Fantasyland Hotel

About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute walk from West Edmonton Mall and 12 minutes by car from University of Alberta
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1253 reviews
Rating 8 - Good. 390 out of 1253 reviews
Rating 6 - Okay. 208 out of 1253 reviews
Rating 4 - Poor. 116 out of 1253 reviews
Rating 2 - Terrible. 89 out of 1253 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service
Great place to stay. Convenient to walk over to the mall.
Stayed 3 nights in Jan 2025

6/10 Okay

Tanner

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Patsi, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, walking distance was perfect.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2025

6/10 Okay

Kateryna, Saskatoon

Liked: Cleanliness
Breakfast is poor, no bodywash in rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms , very professional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints about the cleanliness.
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel except for No wifi despite being told several times. Apparently are aware of the situation but not fixing it.
Stayed 2 nights in Jan 2025

6/10 Okay

RUSSELL

Stayed 1 night in Dec 2024

8/10 Good

sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the West Edmonton mall
Stayed 2 nights in Jan 2025

4/10 Poor

Tasha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Immediate regrets after I walked in the front door. My rate was not cheap at all, the room was dingy, had hairs all over the place - sheets, pillowcases, bathtub- and some of the “guests” looked like they lived there - for all the wrong reasons. I was in town for a conference - won’t be back - no matter how convenient the location is.
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Stayed 2 nights in Jan 2025

4/10 Poor

Sharlene, Airdrie

Disliked: Staff & service, amenities, property conditions & facilities
This property breakfast is horrible, the room was very beat up, and I took of video of the banging that was happening in the hallway early morning. 👎
Stayed 1 night in Jan 2025

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check your sheets before you crawl into bed.
Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checkout time was way too early, requested a noon checkout and was told to come back the next day…came back at 6am before going to work for a couple hours, was told to come back later…. Really inconvenient. No soap in the room either and shower didn't drain great. Expected better at this price range. Beds were comfy and room as clean, good location, just some frustrations.
Stayed 1 night in Jan 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Staff extremely friendly and helpful
Stayed 1 night in Jan 2025

8/10 Good

karla

Stayed 2 nights in Sep 2024

4/10 Poor

Devon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No room safe. Toilet broke. Renovations on floor above us. Limited options for breakfast. Just a generally poor experience. Would not go back ever again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Quimson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Jan 2025

4/10 Poor

Trisha

Liked: Cleanliness
Disliked: Staff & service
The hotel had no wifi and you are expected to log into the free wifi from the mall across the street which worked for me and two of my kids but not for my other son. So he had a terrible experience as he didn’t have any data otherwise. They took forever to bring us our cot, almost 8 hours to be exact. The hotel false advertised or the name was very misleading as I thought it was part of the mall as they even added photos of the West Edmonton pool on their Expedia site. I was confused when we arrived to find that it was not connected and was across the street and not actually part of the mall or the pool at all.
Stayed 1 night in Jan 2025