Sandman Signature Edmonton Downtown Hotel

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Premium Room, 1 King Bed (Top Floors)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot tub
  • Housekeeping
  • Bar
  • Pool
  • Room service

Explore the area

Map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Edmonton City Hall
    ‪3 min walk‬
  • Sir Winston Churchill Square
    ‪3 min walk‬
  • Edmonton City Centre
    ‪4 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Middle Floors)

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Top Floors)

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Top Floors)

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Premium, Top Floors)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds (Top Floors)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel connected to a shopping center in Downtown Edmonton with a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Signature Edmonton Downtown Hotel's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Rogers Place. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 1-minute drive from Rogers Place and 14 minutes from West Edmonton Mall
  • Cats and dogs welcome for a fee
Sandman Signature Edmonton Downtown Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Sandman Signature Edmonton Downtown Hotel also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 29.40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15-30 for adults and CAD 15-30 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1620 out of 3153 reviews" "
Rating 8 - Good. 818 out of 3153 reviews" "
Rating 6 - Okay. 380 out of 3153 reviews" "
Rating 4 - Poor. 203 out of 3153 reviews" "
Rating 2 - Terrible. 132 out of 3153 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes the pool upstairs I liked the private walkway access to the mall and city chop restaurant was really good very easy access to the stadium for hockey . The bathtub was broken, the towels felt like paper and were very small the room had heat set at 75° f and it wouldn’t go lower The windows were dingy
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hockey game
Took my Dad to a hockey game. Room was really comfortable and quiet. I will stay here again great location.
Stayed 2 nights in Oct 2024

8/10 Good

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Over all its a decent property but needs some work. They charge high prices on event nights for a place thats starting to get run down. Some mirror renos and upkeep would really help this place. The hotel staff was friendly and maintenance helped us with the ac quickly when we called. Parking was easy and its a quick walk to rogers. We had a decent stay and used the pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shelley

Stayed 1 night in Sep 2024

6/10 Okay

Selena El

Stayed 1 night in Sep 2024

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, but the city really needs to do better with homelessness. So many people soliciting, baring themselves when on a substance and generally harassing us looking for money or other things. Didn’t feel very safe.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed being close to Roger’s place
Stayed 2 nights in Sep 2024

2/10 Terrible

Thang

Stayed 3 nights in Sep 2024

6/10 Okay

gary

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Wet coffee bag in machine from previous guest Used towel from previous guest hanging behind door only one paper coffee cup no glass ware in bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Takahiro

Stayed 3 nights in Sep 2024

8/10 Good

Kaine

Business traveller
Liked: Cleanliness, staff & service, amenities
Property is getting dated. Homeless outside hotel is very noticeable. Needles. Downtown Edmonton needs to do something. Emergency services are in the area all the time for presumably drug related issues.
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the tunnels
Stayed 1 night in Oct 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location and near Rogers Place. You can even get to the Arena without stepping outside which is great and the Chop Steakhouse which has excellent food and service is attached so another great reason to stay here. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about my stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right downtown. Access to several areas throygh connected mall which carries a drug store with food items then diwn yhrough the larger mall with shops and restaurants, coffee etc. The hotel has an excellent restaurant and bar. Ice machine on the floor. The front desk is efficient and personable and so is the manager. I actually didnt want to leave.

10/10 Excellent

John-Paul

Stayed 5 nights in Oct 2024

8/10 Good

Brian, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Downtown Edmonton needs to be cleaned up
Stayed 2 nights in Oct 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Disappointed that laptop was stolen from my vehicle in the underground parking. Security observed all over, but also saw homeless people wandering around in what I through should be fairly secure areas.
Stayed 3 nights in Oct 2024