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Hampton Inn & Suites by Hilton Edmonton/West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites by Hilton Edmonton/West

Lobby
Exterior
Standard Room
Reception
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
18304 100 Ave Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    3 min drive
  • Galaxyland
    3 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    19 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception
Hyatt Place Edmonton-West
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (2153)
The price is €122
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Place Edmonton-West

About this property

Hampton Inn & Suites by Hilton Edmonton/West

Hotel with free breakfast, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. Housekeeping is available once per stay.
Hampton Inn & Suites by Hilton Edmonton/West offers 103 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Smart televisions come with cable channels and pay movies.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided once per stay.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites by Hilton Edmonton/West. During your stay, you'll be close to West Edmonton Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from River Cree Casino
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hampton Inn & Suites by Hilton Edmonton/West offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites by Hilton Edmonton/West also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • iPod dock
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not accept cash or debit cards for bookings where payment for the stay will be made on site or for the security deposit.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Edmonton/West
Hampton Inn Hilton Edmonton/West
Hampton Inn Hilton Hotel Edmonton/West
Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn And Suites Edmonton/West
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Hampton Inn Hilton Edmonton/West Hotel Edmonton
Hampton Inn Hilton Edmonton/West Hotel
Hampton Inn Hilton Edmonton/West Edmonton
Hampton Inn Suites by Hilton Edmonton/West
Hampton Inn & Suites by Hilton Edmonton/West Hotel
Hampton Inn & Suites by Hilton Edmonton/West Edmonton
Hampton Inn & Suites by Hilton Edmonton/West Hotel Edmonton

Hampton Inn & Suites by Hilton Edmonton/West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1006 reviews" "
Rating 8 - Good. 251 out of 1006 reviews" "
Rating 6 - Okay. 77 out of 1006 reviews" "
Rating 4 - Poor. 31 out of 1006 reviews" "
Rating 2 - Terrible. 31 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vivian, Winnipeg

Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, kid friendly pool(shallow area, warmer pool), all staff(janitorial, front desk, kitchen) were all helpful and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We decided on our last night in Edmonton that we were going to go to a nicer hotel. We were not pleased by the end. First off, upon our check in arrival - the concierge told us that they had over booked the King bedrooms and we were being "upgraded" to two queens (we do not have a King bed so we were looking forward to the size and extra space that the room would have because of), the room was nothing special - it was nice decor but similar to other hotels we stayed at for half the price. We wanted to stay at a hotel near West Edmonton Mall that had a pool and hot tub so of course those amenities/location come with a fee. There must have been a soccer tournament in the city which is fine but what was not fine was that these boys took over the hot tub and pool and were playing volleyball between the two and shouting, there was no parent/guardian supervising that I know of and they were hitting other guests and making people uncomfortable. I mentioned that to the concierge which looked like she took care of the situation thankfully as when we had gone down an hour later (for another reason unfortunately) - the area was quiet and they had seem to vacant but unfortunately it was almost 11:00 pm so we got to enjoy less than an hour which was unfortunate. My credit card was also charged an extra fee that I was not told about - it was a deposit but I was not made aware of it. Unfortunately, with all that ensued and for the price, it was not worth it and we will not be going back.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a bunch of teams who were noisy, running in halls and heard nothing but foul language from them
Stayed 1 night in Aug 2024

8/10 Good

Luc

Travelled with family
Liked: Cleanliness, staff & service
The hotel suite was perfect for a larger family and it was very convenient to the Mall, which was our main Edmonton destination. The hot breakfast was perfect to start our days. However, the hot tub wasn't accessible on the first night and the pool was closed as well for two nights of our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great! Meeting new people from all over😄😄
Stayed 2 nights in Aug 2024

10/10 Excellent

Dereck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and friendly staff. They greeted us every time we left and came back. Upon check in, they asked if we wanted our rooms cleaned every other day or daily, we chose daily because there’s four of us and they did an amazing job every day. Complimentary breakfast was delicious, the pool was ok but not the greatest. Overall it was a great stay for our family. I would definitely stay there again if we ever come back to Edmonton.
Stayed 4 nights in Aug 2024

10/10 Excellent

blandine, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel and room. Beds were very comfortable. Lots of parking. Great hot breakfast with many choices of food and drinks
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Free coffee
Stayed 1 night in Aug 2024

10/10 Excellent

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Dean

Travelled with family, Travelled with pets
Check in was quick and easy. Our room was as described and relatively clean. Access to WEM was excellent. Sound proofing could use an upgrade as all 4 of us were woken repeatedly by both outside noise from cars and inside noise from the hallways ie. Other guests and slamming doors. Dining area for the breakfast was packed and there didn't appear to be anyone cleaning tables for those guests that chose to leave there mess behind and not take their dishes to the cleaning station. Considering the breakfast was included it had a decent selection but i found the quality of the warm offerings to be below average. My kids did enjoy the waffle station though. Pool area was enjoyed by our kids with ample seating. Check out was just as easy as check in although after loading our car, we thought that we had forgotten something in our room and waited at the front desk for about 8 minutes because it was left unattended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the price.
Stayed 3 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff willing to help..and able
Stayed 4 nights in Jul 2024

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, staff was friendly, hotel was clean, pool was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Lowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodney, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative issue was the pool onsite had matinenance and communication on this was conflicting. They allowed us to use the pool at the hotel nearby.
Stayed 5 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the updated rooms, last stayed at property 6 years ago.. Also the tea and coffee available at the front is a nice amenity.
Stayed 1 night in Aug 2024

10/10 Excellent

brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a great way to end our day and they had an amazing breakfast bar will definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer, Spirit River

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Fridge made noises all night. Handle is shower was broken, if someone needed it to mobilize in the shower it would just break off
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Most outstanding: All staff were very friendly and very accommodating, especially Katherine (Kath) during our arrival (on August 2nd) and on the morning of our departure (August 4th), and another registration desk clerk during the night shift on Saturday evening, August 3, 2024. FYI Note: The faucet at bathroom sink was very slow, not troublesome but should be fixed prior to new tenants. Also, the seam between the tub and the tub surround needs new silicone (or similar caulking) in a couple to spots. If ignored, it will be costly to repair in the near future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024