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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
Water park
Ice skating
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    ‪1 min walk‬
  • Fantasyland
    ‪1 min walk‬
  • World Waterpark
    ‪3 min walk‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Fantasyland Hotel

Family-friendly Edmonton hotel connected to a shopping center, steps from West Edmonton Mall
This smoke-free hotel features a water park (surcharge), a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and valet parking.
Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Fantasyland Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from West Edmonton Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Splash around at the water park
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, mini golf, and ice skating
  • Guests have great things to say about the helpful staff and the location
  • Steps from West Edmonton Mall and Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
Fantasyland Hotel offers its guests a water park (surcharge) and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 269098 square feet (25000 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L1 Lounge - This lobby lounge serves light fare only.
L2 Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Secured covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: CAD 16-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer shops
  • Fitness centre
  • Ice skating
  • Mini golf
  • Shopping centre
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Bowling alley
  • Mini golf
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269098 square feet of space)
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 658 out of 1514 reviews
Rating 8 - Good. 382 out of 1514 reviews
Rating 6 - Okay. 245 out of 1514 reviews
Rating 4 - Poor. 134 out of 1514 reviews
Rating 2 - Terrible. 95 out of 1514 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brendon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the 25 dollar charge for late check out
Stayed 2 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got very poor service at breakfast on the second floor
Stayed 1 night in Nov 2024

10/10 Excellent

Allison, Prince George

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

TRACiE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Conner

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ethan

Travelled with group
Liked: Cleanliness, staff & service
Walking distance to many thing to do and see
Stayed 1 night in Nov 2024

8/10 Good

Alex

Liked: Cleanliness
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Jesika

Stayed 1 night in Oct 2024

6/10 Okay

Cassandra, Calgary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stay at the west Ed hotel strictly for the location. Staff are always great and the server in the lounge is always awesome but the hotel needs an update. ( Our sink taps were so tight that it would lift the sink every time we turned it off.)
Stayed 1 night in Nov 2024

8/10 Good

Tammy, Rocky View County

Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chung Pan

Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Travelled with group
Liked: Staff & service
Overpriced for what you get.
The rooms are old and smell musty. For the price of the rooms I expect a lot more. The elevator broke on the Sunday morning when trying to check out and had to walk down from the 5th floor.
Stayed 1 night in Oct 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean room. All the staff was friendly and very convenient from the mall. Overall great experience
Stayed 1 night in Nov 2024

8/10 Good

Adrian Paul

Liked: Staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

EunHee

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not staying again
Love the proximity to everything in the mall, but waiting for the elevator was ridiculously long(sometimes more than 10minutes…) a few people at the front desk were rude and condescending… The room was comfy, but as everything was run down, our sink faucet was not working properly. The hot water tap did not work…
Stayed 2 nights in Nov 2024

8/10 Good

brian

Liked: Cleanliness
The elevator service is the worst we’ve experienced, room service and staff took most of the space , they need their own elevator
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The location is great as you are already in the mall. We stayed in a basic room or a ‘needs updating’ room. It was clean but everything was just…old. The coffee maker did not work and we notified the staff twice. After the second call a repairman came at 9:00pm when we were going to bed. Also elevators were inconsistent with working.
Stayed 3 nights in Nov 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun staying in a hotel inside the mall. So easy to go so whatever I wanted. The room was nice. A little dated and rundown, but still decent.
Stayed 2 nights in Nov 2024

8/10 Good

Holly

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Location is great. Hotel could use some upgrades.
Stayed 2 nights in Nov 2024

6/10 Okay

Tao

Travelled with family
Liked: Staff & service
The 4 elevators only two at work during our stay. It is waiting forever during busy time. They only have two-hole ug sockets, you have to bring your own outlet. - no theme room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Stayed 5 nights in Jul 2024

6/10 Okay

Jen

Travelled with family
Liked: Staff & service
Most of the staff were excellent. But the stench and mustiness in the hallways and rooms made it feel like you were staying in a regular motel. Does not justify the high cost per night.
Stayed 1 night in Nov 2024

4/10 Poor

Sheila

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had issues with the cleanliness and most importantly our toilet wasn’t working and nothing was done to fix it. I had to take my kids to the lobby to go to the bathroom. The hotel staff would not offer any discount or solution to fix it. Other issues happened but by far the toilet issue was the worst.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024