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Fantasyland Hotel

3.5 star property

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Photo gallery for Fantasyland Hotel

Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
Water park
Exterior
Ice skating

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
17700 87 Ave Nw, Edmonton, AB, T5T4V4
  • West Edmonton Mall
    ‪1 min walk‬
  • Fantasyland
    ‪1 min walk‬
  • World Waterpark
    ‪3 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room)

Room (Polynesian Family Theme Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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3.9 out of 5, Good, (1239)
The price is €103
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About this property

Fantasyland Hotel

Family-friendly Edmonton hotel connected to a shopping center, steps from West Edmonton Mall
This smoke-free hotel features a water park (surcharge), a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and valet parking.
Fantasyland Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Fantasyland Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from West Edmonton Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking available for a fee
  • Splash around at the water park
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, mini golf, and ice skating
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from West Edmonton Mall and Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
Fantasyland Hotel offers its guests a water park (surcharge) and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 269098 square feet (25000 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Fantasyland Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
L1 Lounge - This lobby lounge serves light fare only.
L2 Grill - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Secured, covered valet parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: CAD 16 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L1 Lounge
  • L2 Grill

Things to do

  • Bowling alley
  • Designer stores
  • Gym
  • Ice skating
  • Mini golf
  • Shopping centre
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Mini golf
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (269,098 square foot of space)
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 20 per person
  • Covered valet parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fantasyland Edmonton
Fantasyland Hotel
Fantasyland Hotel Edmonton
Hotel Fantasyland
Fantasyland Hotel & Resort Edmonton, Alberta
Fantasyland Hotel And Resort
Fantasyland Hotel Hotel
Fantasyland Hotel Edmonton
Fantasyland Hotel Hotel Edmonton

Fantasyland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 663 out of 1512 reviews
Rating 8 - Good. 381 out of 1512 reviews
Rating 6 - Okay. 240 out of 1512 reviews
Rating 4 - Poor. 132 out of 1512 reviews
Rating 2 - Terrible. 96 out of 1512 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rueben

Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It really can use a renovation
Stayed 2 nights in Dec 2024

6/10 Okay

Maureen

Travelled with family
The elevators are so slow considering they have four (one out of order) wait times at least 30mins at times. So hit in our room; maintenance came then was freezing. Asked for daily room cleaning; never came the last 2 days - had to ask for more towels. Unfortunately wouldn’t want to stay again . But considering it’s the only hotel attached to the mall that’s a nice convenience
Stayed 4 nights in Dec 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stores
Stayed 1 night in Dec 2024

2/10 Terrible

Marlin

Disliked: Amenities
Loud and elevators were slow
Stayed 1 night in Dec 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Boris

Travelled with family
Disliked: Amenities
Room wasn't ready had to sit and wait in the lobby for an hour. Manager said he put $30 credit toward room service but that wasn't true Water pressure was low took hours to fill the tub. And at the end lineup for elevator was crazy waited for half hour and still used stairs from 7th floor. I don't recommend it to everyone. I sure won't go there again.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Fantasyland Hotel-Don't accept room on 6th floor
The first night was terrible due to an icy air leak in our room, and the heater stopped working around 5:00 AM. They upgraded us to another room for an additional $90, but after I complained about the issue, they waived the upgrade fee.
Stayed 2 nights in Dec 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for early checkin and they said no problem, and that they would text as soon as they had the room ready. Unfortunately they texted the wrong number and when I tried to call them to ask if our room was ready there was no answer at front desk. The phone just kept ringing.
Stayed 1 night in Dec 2024

4/10 Poor

NINA

Stayed 1 night in Dec 2024

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Frances, YELLOWKNIFE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel connected to the mall.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

NINA

Travelled with family
Disliked: Staff & service
Hotel has drastically declined in customer service
Where to start. Booked for 2 nights. They gave us a room that was extremely noisy from the heating pipes, so they moved us to a room a few doors down. My university daughter had some work to do, and noticed there was no chair at the desk. We were told they would “see” if a chair was available?? Huh?? There was a chair at the desk in the other room. So after asking 3 times, they literally brought up a chair from one of the banquet rooms, and threw it in the room like they were doing us a favour? Then the room heating did not work, I was told that it’s extremely cold out, so they didn’t think they could make the room warmer, and then offered us a small heater, which never came. I used to stay at this hotel all the time when my kids were young, but after this stay, I will not book here again. Oh, and there was an alarm going off for an hour the second night, to which again, we were told to stay in our rooms, with no idea how long this would take. This hotel unfortunately seems to have gone downhill, and would not recommend to anyone to stay at again. To add insult to injury, as asked for one hour later checkout, and told it would cost $25. Never again
Stayed 1 night in Dec 2024

4/10 Poor

Trent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Belinda

Stayed 1 night in Dec 2024

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so friendly and helpful. They really do make you feel safe and at home. My only complaint would be the pillows weren’t the greatest, ill bring my own next time, but the cleaning staff were great and friendly as well.
Stayed 4 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I had a problem with was the “shared door” and whoever was in there was very loud
Stayed 1 night in Dec 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service
The room had a drainage system in the wall by the window close to one of the beds that had continuous water running through it like a water fall that never stopped. As a result sleep through the night was impossible and staff wouldn't answer the phone at the front desk.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be able to go back to room during shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Lori, Boyle

Travelled with partner
Everything was good.
Stayed 2 nights in Dec 2024