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DoubleTree by Hilton Hotel West Edmonton

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Reception
Room, 1 King Bed, Non Smoking (Bi-Level)
Indoor pool
Exterior
Dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym

Explore the area

Map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • TELUS World of Science-Edmonton
    ‪4 min drive‬
  • West Edmonton Mall
    ‪5 min drive‬
  • University of Alberta
    ‪9 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area

1 King Hospitality Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2344)
The price is €187
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hyatt Place Edmonton-West

About this property

DoubleTree by Hilton Hotel West Edmonton

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel West Edmonton. During your stay, you'll be within walking distance of Oasis Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from West Edmonton Mall and 10 minutes from Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square meters) and includes a conference center. The eco-certified DoubleTree by Hilton Hotel West Edmonton also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (35,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1007 reviews
Rating 8 - Good. 229 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roxane

Liked: Cleanliness
Live the dinner theatre.
Stayed 1 night in Dec 2024

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convient place yo stay yo attend the dinn
Stayed 1 night in Dec 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities
The customer service is very good. The rooms are a bit old but the service makes up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and stay close to the mall! Quiet and clean, a fancy layout and good dining options inside the hotel. Was given delicious complimentary cookies during our stay. Would stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Dave, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the front desk clerk when she found out we were getting engaged that evening upgraded us to a outstanding room was greatly appreciated
Stayed 1 night in Dec 2024

10/10 Excellent

Anna Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying here. It’s our 5th times. Our go to hotel in Edmonton. Staff are amazing. Beautiful hotel. We look forward for our next stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

VALERIA

Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

george

Liked: Staff & service, room comfort
Tha hotel was very nice. The only negative thing was the bath shower combo. You take your life in your own hands when you want to take a shower, the tub is very slippery and there is no mat provided because they don't use them anymore.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna, Peace River

Liked: Cleanliness, staff & service, property conditions & facilities
This property hosts many executive meetings/functions, yet we found peace & relaxation on the floor we were assigned to. We will stay here again in the future
Stayed 2 nights in Oct 2024

6/10 Okay

Chengetayi, Drayton Valley

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Spacious rooms and quietness
Stayed 2 nights in Dec 2024

10/10 Excellent

Florence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

stephen or Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lottie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kim

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rod

nice place
Stayed 2 nights in Dec 2024

6/10 Okay

Jasmeen

Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Stayed 1 night in Dec 2024

10/10 Excellent

jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
The hotel itself is a little dated but has all the comforts and amenities you would need. The staff was really friendly, and the warm cookie at check in was a delicious bonus. The pool was under maintenance the whole time we were there and the main reason i booked this hotel was for the close proximity to my event and a pool for my sons. Had I known about the pool we would have stayed elsewhere. That was a minor inconvenience though. Everything else was quite good. Breakfast biffest was the best I've seen. Beds were comfortable and rooms were clean!
Stayed 1 night in Dec 2024

8/10 Good

Robert

Stayed 5 nights in Dec 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Room right by elevator, noise keep me awake
Stayed 1 night in Nov 2024