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The Avenue Restaurant at The Victoria Inn

3.0 star property

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January 2025

Photo gallery for The Avenue Restaurant at The Victoria Inn

Front of property – evening/night
Bar (on property)
Room
Bar (on property)
Towels

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Free WiFi
  • Restaurant

Explore the area

Map
9 Court Street, Haddington, Scotland
  • St Mary's Church
    9 min walk
  • The Avenue Restaurant at the Victoria Inn
    1 min walk
  • North Berwick Drem Station
    15 min drive
  • Edinburgh (EDI)
    48 min drive

Room options

Similar properties

Exterior

Tweeddale Arms Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (272)
The price is €133
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tweeddale Arms Hotel

About this property

The Avenue Restaurant at The Victoria Inn

Inn in Haddington with a restaurant and a bar
Along with a restaurant, this smoke-free inn has a bar/lounge and free WiFi in public areas. Housekeeping is not available.
The Avenue Restaurant at The Victoria Inn offers 5 accommodations.
During your stay at The Avenue Restaurant at The Victoria Inn, you're just a quick walk from St Mary's Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Within a 15-minute walk of St Mary's Church and Nungate Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 3-star Haddington inn is smoke free.

The Avenue Restaurant at The Victoria Inn has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar

Family friendly

  • Separate living room

Guest services

  • No housekeeping

Spa

  • Steam room

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Avenue Restaurant Victoria Inn Haddington
Avenue Restaurant Victoria Inn
Avenue Restaurant Victoria Haddington
Avenue Restaurant Victoria
The Avenue Restaurant at The Victoria Inn Inn
The Avenue Restaurant at The Victoria Inn Haddington
The Avenue Restaurant at The Victoria Inn Inn Haddington

The Avenue Restaurant at The Victoria Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 61 reviews" "
Rating 8 - Good. 18 out of 61 reviews" "
Rating 6 - Okay. 17 out of 61 reviews" "
Rating 4 - Poor. 11 out of 61 reviews" "
Rating 2 - Terrible. 11 out of 61 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

ROY

Liked: Cleanliness, staff & service, room comfort
Birthday Stay
The room was very spacious and clean but lack of attention to basic needs ie: no bath mat or hand towels let it down a bit. Also a big problem is that they do not accept payment by card and have no eating facilities on site.
Stayed 1 night in Nov 2018

4/10 Poor

GL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t believe the description. NO breakfast, NO WiFi, cash only, very scruffy, in dire need of total refurb. Staff friendly and helpful but no backing or support from management. They Try to keep it clean, but no finish. Window stuck open. Drawer front came off . Furniture old, mismatched, not even fit for boot sale. Closet curtain off hooks, bedding unpressed, cushions with no covers, lamp with no bulb, no liners in waste basket, toilet seat loose, no bathmat, no tooth glass, no towel rail, no shampoo, very small towels. No reception..only in busy public bar. Entry outside through separate scarey black door then up scruffy stairs with no handrail on corners. Had to find own room. Had to carry milk jug this way too! Anything good? Hot water, clean bedding, friendly staff or I would have left..... No. I will not be back. Certainly not fit for letting to public. Management should be ashamed and it should not be on sites like this . Letting you down too.
Stayed 2 nights in Sep 2018

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed were not clean, could do with a thorough refurbishment. I tried to,cancel the 2nd & 3rd night at the hotel, I rang the hotel on 5 separate occasions, I left two messages, but I am still waiting for an answer 7 days later. Service is totally inadequate, nobody manning the reception area.
Stayed 3 nights in Sep 2018

4/10 Poor

Joan, Broughty Ferry, Dundee

Liked: Staff & service
Disliked: Property conditions & facilities
Central but......
Stairs to rooms, very steep. Large room, needs refurb but good ensuite shower room. Problems right from the start like no one there to open the place before noon, TV had no signal, extractor fan not working, light over mirror not working and cannot pay by card for the room. No food served. The coffee sachets were all 2 or 3 in one. No use if, like me, you prefer black coffee. The manager did give me her own small jar of coffee to use. The staff at the Plough Inn were a great help when I had turned up in the hope of leaving my case as I had a trip to go on at 1pm. Plough Inn breakfast good value and very tasty.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The hotel was located in the centre of the town, which was fine. It looked from the outside, relatively but from the inside it looked tired and in need of some resources being thrown at it. The staff comprised one person for the downstairs bar area and for anything required from guests. This meant that we couldn't be shown the room directly as the staff member couldn't leave the bar - again a resource issue. A lot of 'papering-up the cracks' was evident in terms of decorative repairs both in the hall and in the room. The lever on the door to our room did not engage and so the door only properly closed when the lock bolt was engaged by turning the key. At first glance the room looked relatively clean, although there were some areas that looked at least like they had been missed and I suspect all the rooms could do with a deep clean and a full redecoration. The bathroom was overly large for the room and also needed a new face-lift.
Stayed 1 night in Sep 2018

4/10 Poor

Hayden

Dont
Very disappointed, bathroom not clean, carpet in room not hoovered, no milk to make a drink, staff not interested in sorting out problems not even very cheap would never stay here again.
Stayed 1 night in Aug 2018

2/10 Terrible

Vinny, Merseyside

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Value
The room was dirty, cobwebs, hairs on the bed, broken cupboard drawer, no soap and not even enough toilet paper to suffice. If you want a cup of tea in the room, the facilities are there but no milk. The Avenue Restaurant does not appear to be open at any time of day and the promised WiFi was not available. No bulb in the bedside lamp. No staff around and the Tesco over the road thankfully, provided better W.C. and breakfast facilities. How much is a bottle of bleach, a feather duster or a bar of soap? Sorry, but this was terrible value for money. Tired! Grotty! Avoid.
Stayed 2 nights in Aug 2018

6/10 Okay

Boyd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired
Very run down, could do with a make over and a bit of TLC
Stayed 1 night in Aug 2018

6/10 Okay

celtic, glasgow

Disliked: Property conditions & facilities
Very basic
Very basic, does not take card payments. When leaving the following day no-one to hand key to, 12.00 in the afternoon still nobody to give key to.
Stayed 1 night in Aug 2018

2/10 Terrible

cathy, Scotland

Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant welcome but run-down facilities
£80/night for accommodation of this standard is completely unreasonable. Scruffy entrance into sleeping area; old, cheap beds and bedding; one bath towel per person - no bathmat or hand towel; shower falling to bits and bath not draining properly; no electricity in the morning (presumably the electric shower tripped the circuit); no breakfast included. This accommodation is on its last legs and needs a rethink soon - that should include double glazing, as it's on quite a busy road. Shame, because the pub has potential and the person in charge was friendly.
Stayed 1 night in Aug 2018

4/10 Poor

Jamie, Worcester

Liked: Staff & service
Disliked: Property conditions & facilities
No knowledge of our booking
When we arrived at the pub below, the barmaid had no knowledge of our reservation (as well as three other reservations that same night). Staff were nice and very apologetic and someone came in from their day off to prepare our room, but clearly the upper management are a shambles. The staircase up to the rooms was worn and is in need of a refurb. Likewise the room was dated but fine, bed was comfy enough and shower worked well (both a little difficult for a tall person). No hot water in the hot tap and the wifi didn't work. Management at the top need to make big changes for this to be worthy of a 3 star establishment, starting with telling their staff who is actually coming to stay.
Stayed 2 nights in Aug 2018

8/10 Good

Marina

Liked: Staff & service
Disliked: Property conditions & facilities
Budget but 6 miles from Aberlady Bay
Warm welcome, this is a room above a pub, no restaurant and pub food finished at 3pm. Plenty of other pubs, cafes, takeaways near .Free weekend parking very close by. Cheap too soft mattresses and bathroom window latch broken. Bathroom radiator wasn’t fitted and stood in corner.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room at the inn
There was none, got to hotel was told had no room and note of no booking. Highly embarrassed for us and the hotel itself. I had booked this hotel through Expedia over 2 months ago and had booking confirmation. Was not pleased one bit as was attending a wedding that night and need a place to stay as live over and hour away. Bad organization on hotel part. I was luck that a bed and breakfast had a room other wise would have been stranded. Thank you the plough BB great service and great place to stay five star to the staff for sorting us out
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Staff were brilliant made you feel really welcome definitely recommend am booked to go back at end of July
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Had some issues
When we arrived to check in we only had on room booked for one persons there were five of us so two of our friends had to stay down in another hotel which was lucky enough close to use but still not what we expected
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and uncomfortable hotel
When we first arrived at the hotel we were stood in the bar with no one in charge. Someone eventually can in after finishing their cigarette, wandered round the bar, pretended to be busy by fiddling with bottles and cupboard doors before welcoming us. We then explained that we had a room booked. The person in charge responded by putting their head in their hands before saying they only had one room left with 2 single beds. They explained that booking a room through a booking website does not work and it hasn’t worked for some time....yet this still hasn’t been sorted. They almost made it out to be our fault even though we were the third couple that day for this to happen to. With no other option we accepted the room. The person in charge escorted us to the front door of the apartments and left us at the bottom of the stairs. We were told that the room was open because they had cleaned it that morning. When we entered the room it’s was very disappointing. Stains on the carpet, stains all over the shower curtain, cobwebs in most corners, the bathroom radiator off the wall and chucked next to the bath, towels had a damp smell and the bedding definitely wasn’t fresh. We only needed the room to sleep in for one night but even that was difficult. The two mattresses we so uncomfortable that we both couldn’t sleep and had sore backs in the morning. In the morning we left earlier than intended because we didn’t want to stay in the room any more. We can safely say we won’t be back.
Stayed 1 night in Jun 2018

2/10 Terrible

Matt, Newcastle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is the pits. It’s a doss house. Going through a side door up stairs where the carpets folding up it’s covered in food. The room was minging, just awful. No hot water was a great chance to take our money back and find another hotel. Never again.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
One night stay.
We only stayed one night, but the service was very good. The lady that helped us was very helpful and friendly. The room was older, but fine. The restaurant was no longer open, but we ate across the street and it was very good.
Stayed 2 nights in May 2018

4/10 Poor

Michael

Liked: Room comfort
Disliked: Property conditions & facilities
Dissatisfied
No complaints about the member of staff who greeted us but the lack of hot water was simply unacceptable. As there was no actual reception, just the bar area, there was no one we could raise these issues with on the second day.....we did raise it on the Saturday and were told it was being addressed. Really not happy.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No internet. Dirty room. Looks lije the leaning was not changed and they didn.t hoover the room
Stayed 1 night in Jun 2018

6/10 Okay

Rich

Hotel ok but on arrival they weren’t expecting us despite having booked weeks ago, luckily the rooms were free. Lock on our room door not very good at all & place in need of some work but clean and ok.
Stayed 1 night in May 2018

4/10 Poor

LYNN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Victoria Inn
Room was very spacious and clean. Only downside was that it was on a room only basis so no breakfast available and nowhere to get anything to eat on Sunday morning.
Stayed 2 nights in May 2018

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at the hotel was not a good one. The hotel boasts a restaurant, but that was closed. I understand that the hotel is for 'let' and only temporary person behind the bar, who doesn't know where anything is. The rooms have large sash windows, and the open window came crashing down on my finger, causing bruising and a deep gash. The person behind the bar was sympathetic, but had trouble finding a first aid kit, and when it was found there were items missing, also no accident book. The mattress was so uncomfortable - there was no tea or milk. No breakfast. The hotel is very run-down and needs someone to take responsibility for it's upkeep - a very tatty place to be
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again !!
The room was very dated. Bed clothes looked slept in, so we had to sleep on top of the bed. The bed was uncomfortable and noisy. There was only 1 sachet of coffee. The toilet was dirty and the water was cold. We did book late but don't advertise the room as available then make the guests feel very unwelcome and awkward. No breakfast offered so we left before 6am as couldn't sleep and just wanted to get out. What a waste of £80. Wished I'd slept in the van.

2/10 Terrible

Kirsty H, Edinburgh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed, don't book
Booked online, tried to call hotel to ask if we could arrive early (1pm) to drop off bags as we were attending a wedding at 2pm, number not recognised and the only number that worked was hotels.com which is an automated line. We turned up just after 1 but the door was locked and no answer when we knocked, we were starting to panic as wedding is at 2 and to let sign outside the hotel. We ended up staying at the Plough Tavern next door which was perfect for what we needed and lovely staff. I've no idea if the Victoria Inn is open but I would definitely not recommended it. We were so lucky to get a room at the Plough last minute.
Stayed 1 night in Apr 2018