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New Wilmington Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Wilmington Hotel

Miscellaneous
WiFi
Exterior
Dining
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
25-27 Compton Street, Eastbourne, England, BN21 4DU
  • Congress Theatre
    2 min walk
  • Devonshire Park Theatre
    3 min walk
  • Eastbourne Beach
    4 min walk
  • Shoreham-By-Sea (ESH-Shoreham)
    61 min drive

Room options

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

Superior Suite, Ensuite

  • Sleeps 4
  • 2 Double Beds

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

Classic Suite, Ensuite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
The Burlington Hotel
Pet-friendly
Free WiFi
Restaurant
Breakfast available
3.8 out of 5, Good, (1003)
The price is €48
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Burlington Hotel

About this property

New Wilmington Hotel

Hotel with free breakfast, steps from Congress Theatre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an outdoor tennis court, self parking, and conference space are onsite.
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.
Our customers tell us they can't get enough of the helpful staff at New Wilmington Hotel. During your stay, you're just a quick walk from Congress Theatre. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Onsite recreation includes an outdoor tennis court
  • Steps from Congress Theatre and 3 minutes by foot from Devonshire Park Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

New Wilmington Hotel also features complimentary newspapers in the lobby, laundry facilities, and an elevator. For a fee, parking is available.

This 3-star Eastbourne hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
New Wilmington Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 2.20 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor tennis court

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Business services

  • Conference space
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Towels

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Food and water bowls and pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 2.20 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Front desk staff will greet guests on arrival.

Property is also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

New Wilmington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 178 reviews" "
Rating 8 - Good. 64 out of 178 reviews" "
Rating 6 - Okay. 31 out of 178 reviews" "
Rating 4 - Poor. 13 out of 178 reviews" "
Rating 2 - Terrible. 12 out of 178 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lou

Stayed 2 nights in Aug 2024

2/10 Terrible

sonia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

keeley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful. New to the hotel & hospitality industry, but can’t do enough to help with anything you need. Good luck with your venture.
Stayed 3 nights in Aug 2024

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great Location, and friendly staff. Decor needs updated. Breakfast more choice please. Would not stay again as not value for money.
Stayed 2 nights in Aug 2024

6/10 Okay

Sheila

Liked: Staff & service
Good location
Stayed 2 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY HERE ! been reported to trading standards etc !!! Read below ! Black mould and brown sludge in kettle Toilet door handle broken Tv didn’t work No light bulb in light, then they replaced and light didn’t turn off, lights went of in bathroom defiantly a electrical issue in the room ! Blood on pillow case Toilet seat broken Extractor fan didn’t work Breakfast was cold Receptionist was rude and no apology on the room. Have reported to citizens advice, health and safety and trading standards who are now dealing with this DONT STAY HERE !!!
Stayed 1 night in Aug 2024

8/10 Good

Suk Kwan

Travelled with family
Liked: Staff & service
Sofa chair in the room is not clean.
Service is good. But the room is not very clean which the sofa chairs in the room is not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, quick service. Small but comfortable room. Overall a relaxing stay.
Stayed 2 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Miroslav

Liked: Room comfort
Disliked: Property conditions & facilities
Room was nice and big but the bathroom was malfunctioning - warm water wasn't available all the time and some construction glitches in the shower cubicle. The hotel staff were very helpful though - changed a room without additional charges.
Stayed 2 nights in Aug 2024

6/10 Okay

Lorraine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
The hotel was average but the staff were very helpful and nice. It was clean and accommodated our dog which was a cockapoo. It is conveniently located and I would return.
Stayed 1 night in Jun 2024

4/10 Poor

Yukino

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and unfortunately, I had a rather disappointing experience. Here are some of the issues I encountered: 1. Insufficient number of towels: The number of towels provided in the room was not adequate. 2. Shampoo bottles not replenished: The shampoo bottles were not refilled, which was quite inconvenient. 3. Shower room quality: The shower water did not get hot enough, making it uncomfortable to shower. 4. Room cleanliness: The cups provided in the room were clearly not cleaned properly. 5. Breakfast quality: While the full breakfast was decent, the overall service and other aspects were quite disappointing. other customers looked unhappy eigher. 6. Television issues: The television remote control was missing, and I couldn’t turn on the TV manually, so we were unable to watch television. 7. Lack of room phone: Since there was no phone in the room, we had to go to the front desk whenever we needed anything, which led us to give up on several requests. 8. Review discrepancy: The reviews posted here indicated a rating above 8.0, but after staying, I doubt the accuracy of those reviews given my experience. My family and I were all dissatisfied with our stay, however, the location is very good, and the parking fees are reasonable.
Stayed 1 night in Aug 2024

8/10 Good

cindy

Liked: Cleanliness
Convenient to the beach and town center. The WiFi is good with strong signal. The shower water flow is good. The breakfast service needs improvement.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with partner
The room was really nicely decorated and was very roomy as was the bathroom
Stayed 1 night in Jul 2024

4/10 Poor

Jane

Travelled with family
This is more a YMCA than a Hotel, full of Students. Half eaten Pizza in stairwell. Empty bottles left on landings. Receipts tucked into Fire hydrants. Under the bed was full of rubbish. Hotel has a lift, which you go down a flight of stairs too, also only two rooms per floor accessible from lift on each floor, you had to climb a steep flight of steps to get to all other rooms. They had chair lifts, which were not working. Bathroom looked like it had recently been decorated to the ceiling, but paint all over the floor. Window sills needed painting. Windows dirty. Brick dust under TV. You can park in road if you pay for a £2.20 permit per day. Parking is otherwise restricted to 4 hours, no return within 4 hours. We stayed 2 nights, first night kids running up and down stairs, noisy until after midnight, then an argument broke out at 12:30 and continued until just after 2:30. We complained. Was told it was a family!!!! Next night the same so both myself and another lady told them to keep quiet ( it was the students). Hotel needs lots of TLC, very run down Only good thing we can say, is the breakfast was good staff were friendly. Would I stay there again NO! Expedia should withdraw from advertising this place in our opinion.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced hotel. Avoid.
Avoid this hotel. This is somewhere that we left after the 1st night. Multiple issues from arrival. Only positive was the parking permit.
Stayed 2 nights in Jul 2024

6/10 Okay

Simon

Liked: Cleanliness
On night in Eastbourne
This hotel was clean and the staff were friendly. Parking nearby was an issue on a Saturday evening probably because of visitors to the nearby theatre. The hotel is dog friendly which is why we chose it. The decor was ok but dated and the breakfast was basic. No complaints though and the place was very reasonably priced.
Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel that has undergone a lot of work recently. Friendly, helpful staff. Lovely breakfast cooked fresh to order. There are lifts but there are also mezzanine floors which result in some short flights of stairs. Comfortable bed.
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Stayed 1 night in Jun 2024

8/10 Good

C E

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mohamed

Liked: Cleanliness
The room was spacious with TV and suitable size bath room comfortable bed helpful staff. Its really close proximity to Eastbourne beach . I did not like that hotel is old style and had no air conditioning

8/10 Good

Amirah

Travelled with family and small children
Liked: Staff & service
Property was still under construction when we arrived which was problematic for us given the young age of our children. Management and staff were very accomodating and did their best to resolve issues. Once all work is complete the hotel will be a really lovely place to stay given its great location and super friendly owners!
Stayed 1 night in May 2024

2/10 Terrible

Teresa

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the grossest hotels I've ever stayed in. The bathroom wasn't washed, the furniture was a collection of old crap thrown together, window was open so bugs everywhere, shower head rusted and green... Urgh. Took 15min to get anyone's attention for breakfast. Really not recommended.
Stayed 1 night in Jun 2024