Quality Inn & Suites East Syracuse - Carrier Circle

2.5 star property

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Photo gallery for Quality Inn & Suites East Syracuse - Carrier Circle

Exterior
Desk, free WiFi, bed sheets
Free daily continental breakfast
Free daily continental breakfast
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
6555 OLD COLLAMER ROAD SOUTH, BLDG A, East Syracuse, NY, 13057
  • Palace Theater
    ‪6 min drive‬
  • St. Joseph's Hospital Health Center
    ‪9 min drive‬
  • Clinton Square
    ‪9 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites East Syracuse - Carrier Circle

Hotel in East Syracuse with free breakfast and a 24-hour business center
A 24-hour business center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and wedding services. Housekeeping is available on request.
Quality Inn & Suites East Syracuse - Carrier Circle offers 88 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites East Syracuse - Carrier Circle. During your stay, you'll be within walking distance of Brooklawn Golf Course. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Syracuse University and 9 minutes from Landmark Theatre
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Quality Inn & Suites East Syracuse - Carrier Circle also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quality Inn
Quality Inn East Syracuse Carrier Circle
Quality Inn Suites East Syracuse Carrier Circle
Quality Inn & Suites East Syracuse - Carrier Circle Hotel

Quality Inn & Suites East Syracuse - Carrier Circle Reviews

Reviews

6.4
Rating 10 - Excellent. 113 out of 468 reviews
Rating 8 - Good. 98 out of 468 reviews
Rating 6 - Okay. 85 out of 468 reviews
Rating 4 - Poor. 87 out of 468 reviews
Rating 2 - Terrible. 85 out of 468 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shiho

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smell really bad in the room first floor we were provided. It was right front of the pool. Couldn’t even breathe. Luckily we were able to have different room on second floor. Don’t expect variety of food for free breakfast they have only waffle maker and apples. Juice or coffee maker was broke.
Stayed 1 night in Aug 2024

4/10 Poor

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds seemed clean but the room smelled like cigs and there was gross stuff smeared on the ceiling and on the walls of the bathroom. Eww.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room
The room was very clean. The manager was very friendly and generously offered a late checkout time.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Irma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 3 nights, not once did they do the bed or clean the room. At least, clean or do the bed once during our stay. breakfast is just practically toast and coffee. No hot breakfast. Will not stay here again.
Stayed 3 nights in Nov 2024

4/10 Poor

Cindy

Travelled with group
There was no heat in our room the first night, the shower was cold. The coffee machine in the breakfast broken, the elevator not working, pool not working, very cold in the building. The staff had their coats on. The bathroom needs remodeling.
Stayed 2 nights in Nov 2024

8/10 Good

Thomasine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Stefanie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The first I got first room I got put in the bed was broke the second room I got put in at that bit by a bedbug the third row I got put in roaches was jumping off the water and coming out there desk
Stayed 2 nights in Nov 2024

10/10 Excellent

Bill

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean & it was SUPER quiet even with being close to the airport. My only complaint is to get some new curtains that aren’t stained & if you’re going to put a hold on the card for incidentals, inform your guests ahead of time not when the bill is paid
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramiere

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristine, Churchville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and easy to approach. They make you feel welcome and appreciated.
Stayed 2 nights in Nov 2024

6/10 Okay

Donna

Business traveller
Phillips products are stinky. Cheaper one! Frustrated with channels, too slow. Bad captions, hardly read them…I am deaf and require special needs. There’s nothing than TV set. I didn’t enjoy it so I was glued to my phone all night.
Stayed 1 night in Nov 2024

6/10 Okay

Marcus

Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not warm even though the thermostat was set at 80
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with group
Disliked: Staff & service, property conditions & facilities
The photo is very deceptive, it was not lit up at all like the photo. Was kind of concerned when only 2 cars in the parking lot and there was someone sitting in each of them. The room itself was remodeled, clean and nice. When going for breakfast next morning, you can see the property is very large and in dire need of updating. Must have been quite the property back in the day. Breakfast is not for someone that likes a nice hot breakfast, but if just need something to tide you over, this will do.

10/10 Excellent

JAMES, Rumford

Stayed 1 night in Aug 2024

8/10 Good

Luis E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Velita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

France

Travelled with family
Disliked: Staff & service
Worst customer service
Forgot a phone in room Drove back an hour to get When I got there receptionist said she didn’t have. It Wouldn’t let me back in room to check Ask if she was sure had been made up She said yes and maid didn’t find anything My husband calls hotel from Canada to be told it was there
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed! Front desk couldn't process check in. Charged twice for stay, we resolved after we got home. Found someone's pajamas behind a chair in the room when we checked in. Blue painters tape used for room number. Pool had no water. Has great possibilities, but is neglected.
Stayed 1 night in Oct 2024

8/10 Good

Sierra

Liked: Cleanliness, amenities
Stayed 2 nights in Oct 2024

2/10 Terrible

Katelyn

Disliked: Cleanliness, property conditions & facilities
We left a day early because the beds were horrible and the doors stick and slam so when anyone goes in and out it’s extremely loud. In addition our card was charged NUMEROUS times. Holding an ADDITIONAL $394 (not counting the $100 deposit being held) it has been over 24 hours since we checked out and none of these holds have been released. We are in town for a funeral so this was not an expected expense to begin with and then to have an additional $400 on hold is ridiculous and the front desk didn’t know how or why it happened as they do not show the same charges on their end. I was told the manager would get ahold of me but still have not heard anything. Will NEVER stay here again. Elevator not working and on 2nd floor at the back of the building. Our card was deactivated so after a long day of dealing with funeral arrangements we had to go back down to the front desk to deal with that. Then we had to pay to check into a better hotel so that’s more money we had to spend.
Stayed 3 nights in Nov 2024