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Hotel Concord Syracuse, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Concord Syracuse, Ascend Hotel Collection

Standard Room, 2 Queen Beds, Non Smoking
Exterior
Lobby
Free daily continental breakfast
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • NBT Bank Stadium
    9 min drive
  • Clinton Square
    9 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Concord Syracuse, Ascend Hotel Collection

Hotel in East Syracuse with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, Ascend Hotel Collection offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hotel Concord Syracuse, Ascend Hotel Collection gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, Ascend Hotel Collection. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 46-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 982 reviews" "
Rating 8 - Good. 327 out of 982 reviews" "
Rating 6 - Okay. 117 out of 982 reviews" "
Rating 4 - Poor. 108 out of 982 reviews" "
Rating 2 - Terrible. 94 out of 982 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend. The rooms smelled musty and the toilet wouldn’t flush. Avoid!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! perfect if driving to airport
Clean, nice, comfy, decent Hot Bk, 24 hr coffee access, parking-easy/lots, Very quiet, great airport route (can avoid I-90), Joey's Italian close-awesome. Good lobby/ lot's of seating, nice laptop counter, couches, both receptionists very nice. Fridge, microwave.
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East Syracuse
Everything was ok. Our room was near the lobby so it was a bit noisy in the morning. The breakfast was ok. The room was spacious & clean. The bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 1 night in Aug 2024

8/10 Good

doreen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2024

8/10 Good

Agha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was good but you could hear everything the next door room had to say
Stayed 1 night in Aug 2024

10/10 Excellent

Benjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Juliana

Disliked: Cleanliness
Rice and cleaning product
Everything was ok, but they left the bottle with cleaning products in the middle of the room and there was rice over the sofa and floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtrip
We stopped over as part of a road trip from Ohio to Vermont. The Hotel was comfortable and convenient to the highway. Breakfast was provided and we had lots of options. Definitely would atay again when traveling.
Stayed 1 night in Aug 2024

6/10 Okay

DaShauna

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

MD SAIFUR

Travelled with family
Disliked: Amenities
Everything is falling apart in this hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Shu mein

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room has cigarette smell
The facility is awful, we can smell cigarettes inside our room as well as outside, clearly the room is not smoking free facility. Disappointed with the cleanliness as advertised as a smoke free hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Debra
Very clean gif place to stay with really comfortable beds.
Stayed 1 night in Jul 2024

8/10 Good

Rick, Norwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable, nice spot and a very decent breakfast. Good value for the money.
Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel was nice. Smell is the first thing I notice in a motel, and this one smelled pleasant (no weed smell--yay!). It's being renovated, but we arrived as they were stopping for the day, and left as they were starting again in the morning, so that didn'taffect our stay. Our check-in lady was very helpful and professional. Breakfast was good (eggs, bacon, waffles, etc.), but ended at 9 for late sleepers that care. The breakfast worker was helpful and kind. The beds were comfortable, and there were plenty of pillows. The AC worked well. The room layout was convenient. The area was quiet. Cons: Bathroom had no fan and everything literally dripped moisture after we showered; the plug-ins on the nightstand didn't work (Room 108); there were no other plug-ins available but the lamp across the room on the desk. We took turns charging. Our room was across from housekeeping, and at 6ish a.m. doors began to slam repeatedly. I'm not sure who did that. The check-out man was having a loud, colorful conversation on the phone with a friend. Overall, pros outweighed cons; and we'd come back.
Stayed 1 night in Jul 2024

2/10 Terrible

nate

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like that me and my wife got charge $100.00 deposit but they over charge us we called and they still haven't pay us the $100.00 extra they charge us
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Hxhxaayj bh I
Stayed 1 night in Jul 2024

6/10 Okay

Kari

Travelled with group
Disliked: Staff & service
Place has been updated but hardly any staff could speak English. Never cleaned our rooms during the 5 days we were there. Never gave change of towels. Check in front staff entered billing wrong, waiting for refund as charged twice.
Stayed 4 nights in Jul 2024

8/10 Good

Orit

Liked: Cleanliness, staff & service
Just needed to stay for a quick overnight and this fit the criteria. The staff was friendly and helpful. Our room smelled smoky.
Stayed 1 night in Jul 2024

2/10 Terrible

Cece

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ana

Travelled with family
Liked: Staff & service
Location kind of remote and facility could use some freshen up.
Stayed 1 night in Apr 2024

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk promised to send receipt by email but have not as of yet Needed for reimbursement
Stayed 1 night in Jul 2024