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Novotel Düsseldorf City West

4.0 star property

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Photo gallery for Novotel Düsseldorf City West

Meeting facility
Exterior
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Reception
Games room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547
  • Seestern
    ‪1 min walk‬
  • Tonhalle Duesseldorf
    ‪6 min drive‬
  • Rhine Promenade
    ‪6 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

H2 Hotel Düsseldorf Seestern

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (479)
The price is €88
for 1 room
includes taxes & fees
8 Mar - 9 Mar
H2 Hotel Düsseldorf Seestern

About this property

Novotel Düsseldorf City West

Eco-certified Düsseldorf hotel in Stadtbezirk 4 with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Novotel Düsseldorf City West offers 232 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated accommodations include desks. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Düsseldorf City West. During your stay, you're just a quick walk from Seestern. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Konigsallee and 6 minutes from Rhine Promenade
  • Dogs welcome for a fee
Novotel Düsseldorf City West offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 4359 square feet (405 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the eco-certified Novotel Düsseldorf City West. For a fee, parking is available.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Novotel Düsseldorf City West has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 29 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4359 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Novotel Düsseldorf City West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 903 reviews
Rating 8 - Good. 405 out of 903 reviews
Rating 6 - Okay. 91 out of 903 reviews
Rating 4 - Poor. 29 out of 903 reviews
Rating 2 - Terrible. 12 out of 903 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Noxolo

Liked: Cleanliness, staff & service, property conditions & facilities
We just went to the hotel on our way to the airport for a night. We arrived very late at night and left at 4 am for the airport. If I were to say what I liked and didn't like, I would say I liked that it wasn't too far from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024

4/10 Poor

Abdelfattah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Jul 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean and spacious. Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and very comfortable beds
Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

gary

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Leszek

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Thanks
Great service and location pity about the cleaners !
Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located in a nice neighborhood
Stayed 1 night in Jun 2024

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Cornel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Nadav

Stayed 4 nights in May 2024

8/10 Good

Nevzat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

DaeHyun

Stayed 1 night in Mar 2024

10/10 Excellent

Lyudmyla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service of this hotel Novotel.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tova, Koror

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk, easy to get to. Alittle outdated but very clean.
Stayed 5 nights in Jan 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Hoory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel super clean
Stayed 1 night in Nov 2023