Mercure Hotel Duesseldorf Zentrum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Duesseldorf Zentrum

Daily buffet breakfast (EUR 14 per person)
Lobby sitting area
Shower, eco-friendly toiletries, hair dryer, towels
Standard Double Room, 1 Double Bed
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Roßstraße 61, Düsseldorf, 40476
  • Tonhalle Duesseldorf
    3 min drive
  • NRW-Forum Düsseldorf
    3 min drive
  • Museum Kunstpalast
    3 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    10 min drive

Room options

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Privilege, Double Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

About this property

Mercure Hotel Duesseldorf Zentrum

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Düsseldorf
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
Mercure Hotel Duesseldorf Zentrum offers 68 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Duesseldorf Zentrum. During your stay, you'll be connected to the convention center, and within walking distance of Konigsallee. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute drive from Konigsallee and a few minutes from Düsseldorf Christmas Market
  • Pets welcome for a fee
As a guest of Mercure Hotel Duesseldorf Zentrum, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Hotel Duesseldorf Zentrum also features dry cleaning/laundry services, a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 14 per person
  • 1 bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.
Property Registration Number 12494601

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Hotel Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum Düsseldorf
Mercure Duesseldorf Zentrum
Hotel Mercure Hotel Duesseldorf Zentrum Düsseldorf
Hotel Mercure Hotel Duesseldorf Zentrum
Düsseldorf Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Duesseldorf Zentrum
Mercure Hotel Duesseldorf Zentrum Hotel
Mercure Hotel Duesseldorf Zentrum Düsseldorf
Mercure Hotel Duesseldorf Zentrum Hotel Düsseldorf

Mercure Hotel Duesseldorf Zentrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 213 reviews" "
Rating 8 - Good. 99 out of 213 reviews" "
Rating 6 - Okay. 27 out of 213 reviews" "
Rating 4 - Poor. 8 out of 213 reviews" "
Rating 2 - Terrible. 3 out of 213 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helping
Stayed 1 night in Aug 2024

8/10 Good

Nabil, Amman

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good, the hotel is acceptable and the big problem is in the lack of parking
Stayed 3 nights in Jul 2024

8/10 Good

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Quiet area. Helpful staff. Spacious room.
Stayed 2 nights in Jul 2024

4/10 Poor

Rajan

Business traveller
Disliked: Cleanliness, staff & service, amenities
It was very substandard, the breakfast spead was too small and the staff were not helpful at all
Stayed 4 nights in Jun 2024

10/10 Excellent

So Sum

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay, the hotel is at a quiet but safe neighbourhood. The room looks new and condition as good as other hotels in Accor group.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a week and it was absolutely wonderful. The beds were comfy and always made by the time we came back in the evening, our fridge was stocked with beverages that were free of charge, and in general the hotel was easily accessible. They are two bus stops nearby allowing us to easily get around the city. This was a great stay and I recommend it to anyone traveling to Düsseldorf.
Stayed 7 nights in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and lovely staff. Would recommend xx
Stayed 5 nights in Dec 2023

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, wonderful breakfast in the morning, nice bar to wind down in the evening and very center of being close to airport, Messe and downtown
Stayed 4 nights in Oct 2023

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff available all day and night
Stayed 4 nights in Sep 2023

10/10 Excellent

John, N Stonington

Liked: Cleanliness, staff & service, property conditions & facilities
Like all Mecure properties in Europe, Dusseldorf Zentrum was excellent
Stayed 6 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so helpful
Stayed 5 nights in Aug 2023

10/10 Excellent

Louis Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Loved visiting dusseldorf the staff were amazing and very insightful. Accomodating and welcoming, would love to come back someday!
Stayed 7 nights in Aug 2023

8/10 Good

Brian, Avoca

Liked: Cleanliness, staff & service
A quaint hotel with lovely staff just off main tourist belt. On the main airport route and half way between it and the main train station/shopping areas makes it a great option
Stayed 4 nights in Jul 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessed by the bus. Room was on the small side, but it worked. Breakfast was great. Staff was very friendly and helpful. Not a lot of dining options around the property, especially for gluten free.

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in May 2023

10/10 Excellent

Elaine Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally situated for the city and public transport network. Staff exceptionally helpful.
Stayed 4 nights in Apr 2023

8/10 Good

Qiang

Business traveller
Liked: Staff & service
parking for suv is not possibel at all.
Stayed 3 nights in Mar 2023

8/10 Good

Merethe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Andy

Stayed 2 nights in Feb 2023

10/10 Excellent

Ivette

Stayed 1 night in Feb 2023

8/10 Good

Vladimir

Liked: Cleanliness, staff & service

8/10 Good

HUIJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Jun 2022

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021