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ibis Düsseldorf Hauptbahnhof

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Düsseldorf Hauptbahnhof

Standard Double Room, 1 Double Bed
Property amenity
Exterior
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Konrad-Adenauer-Platz 14, Düsseldorf, NW, 40210
  • Capitol Theater
    9 min walk
  • Konigsallee
    13 min walk
  • Düsseldorf Christmas Market
    3 min drive
  • Düsseldorf (DUS-Düsseldorf Intl.)
    23 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, free WiFi

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Düsseldorf Hauptbahnhof

Hotel with a 24-hour front desk, near Konigsallee
A bar/lounge, a business center, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and a garden. Housekeeping is available on request.
Ibis Düsseldorf Hauptbahnhof offers 166 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at ibis Düsseldorf Hauptbahnhof, you're just a quick walk from Savoy Theater. Enjoy features like free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 13 minutes by foot from Konigsallee and a 3-minute drive from Düsseldorf Christmas Market
  • Pets welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and a garden are also featured at ibis Düsseldorf Hauptbahnhof.

This Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Off-site parking within 164 ft (EUR 21 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 15 for adults and EUR 8.5 for children
  • 1 bar

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8.5 for children
  • Nearby parking fee: EUR 21 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

ibis Duesseldorf
ibis Duesseldorf Hauptbahnhof
ibis Hauptbahnhof
ibis Hauptbahnhof Hotel
ibis Hauptbahnhof Hotel Duesseldorf
Hotel ibis Düsseldorf Hauptbahnhof Düsseldorf
ibis Düsseldorf Hauptbahnhof Hotel Düsseldorf
ibis Düsseldorf Hauptbahnhof Hotel
ibis Düsseldorf Hauptbahnhof Düsseldorf
Düsseldorf ibis Düsseldorf Hauptbahnhof Hotel
Hotel ibis Düsseldorf Hauptbahnhof
ibis Duesseldorf Hauptbahnhof
Ibis Dusseldorf Hauptbahnhof
Ibis Dusseldorf Hauptbahnhof
ibis Düsseldorf Hauptbahnhof Hotel
ibis Düsseldorf Hauptbahnhof Düsseldorf
ibis Düsseldorf Hauptbahnhof Hotel Düsseldorf

ibis Düsseldorf Hauptbahnhof Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 232 out of 926 reviews" "
Rating 8 - Good. 476 out of 926 reviews" "
Rating 6 - Okay. 175 out of 926 reviews" "
Rating 4 - Poor. 27 out of 926 reviews" "
Rating 2 - Terrible. 16 out of 926 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD SARFO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was good
Stayed 2 nights in Aug 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
Basic and clean..perfect for early morning trains
The Ibis is friendly, clean, and quiet. The room is a very basic setup but works if you are just staying overnight as a train transit. Its locality to the central stations is perfect for those early starts. The staff is very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here
Everything was great
Stayed 1 night in Jul 2024

8/10 Good

Asaf

Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
The hotel is well placed literally within the main Hbf buildings in Dusseldorf. The immediate area outside has a lot of visible poverty. The hotel inside is modern, clean and easy to get around from reception. My room was one floor below ground; however this looked out onto a nice courtyard. Breakfast was very good. Information, however, was not so great as I had to ask about breakfast location and times. Also there was zero information in the room for the hotel or wifi (I don't think there was a wifi). The privided shower gel/soap dispensers were hard to use with the plastic-end coming off. I resorted to using my own gel/shampoo which I always bring!
Stayed 2 nights in Jun 2024

8/10 Good

Asaf

Travelled with family
Liked: Cleanliness, staff & service, amenities
based in the main train station
Stayed 1 night in Jun 2024

8/10 Good

Wonjak

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room but locates in the central station, which is very convenient to travel around the city.
Stayed 4 nights in May 2024

8/10 Good

ANDRIY

Stayed 1 night in May 2024

8/10 Good

Muhammad Tauseef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

payman

Business traveller
Liked: Property conditions & facilities
Its standard minus safe box, kettle, or Iron. Rooms are relatively small and building condition, specially hallways are average or below.
Stayed 3 nights in Apr 2024

10/10 Excellent

Zhuowen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Julia

Dirty carpet
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located being attached to the main rail station. Convenient ticket sales for local and distant rail tickets just opposite hotel entrance in book shop. Lots of food availability in station concourse attached to hotel.
Stayed 4 nights in Dec 2023

6/10 Okay

Joshua

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Standard iBis, pretty basic but rooms were clean. Convenient for the station but the area around the station isn't particularly nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the train station and great staff
Stayed 1 night in Nov 2023

4/10 Poor

tamim, GLASTONBURY

Travelled with group
Disliked: Cleanliness, amenities
Not a very clean hotel. But location next to the main train station was very useful. Staffs were helpful. But spent very disruptive night with false fire alarms twice in a span of 1 hour.
Stayed 1 night in Sep 2023

6/10 Okay

Achuth

Stayed 1 night in Oct 2023

8/10 Good

Kwan Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one night in IBIS, the location was very convenient, just next to the station.
Stayed 1 night in Sep 2023

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is very good, almost connected to the central train station. Area is safe enough. Many restaurants, cafes, and supermarkets around the hotel. The hotel is clean, it has what you need, though would be amazing if hotels consider adding a bidet in the toilets since people from around the world visit it, because it can be irritating not having it in toilets for people who need it. Cleaning staff are very kind and polite, even staff in the breakfast area are kind. Breakfast is good enough, you can start the day with it, for me it was really good. The reception girl that checked me in was kind, I wish I knew her name, but other receptionists could smile a little bit more, it wouldn't hurt anyone to make the client feel welcomed in the hotel and in the country, for a foreigner the hotel is their safe point, so make it feel so please. Maybe one or two of the receptionists will answer questions gladly, but others will make you regret asking with their attitude, they will also ask you to google it, sure I can google it, but it is also very helpful to ask a local, not any local, an employee of the hotel local, google is not always clear with enough information especially about HOTEL area and transportation. All in all, it was a nice stay, just with some kindness from the receptionists, as clients should be treated with kindness, would have been perfect.
Stayed 7 nights in Jul 2023

8/10 Good

Jamie, Rickmansworth

Travelled with partner
Liked: Cleanliness, staff & service
Quite studenty so a bit noisy. But the room was fine enough. Breakfast was okay.
Stayed 2 nights in Jun 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, room comfort
Average
Hotel is in a perfect location if you have a train in the morning with multiple eateries within 2 minutes of the hotel. I arrived through the night and the member of staff was attentive and spoke good English, which was appreciated. The room was basic and very no frills. What was disappointing was there the room having no kettle, thus meaning I could not have a hot drink overnight. Overall, if you’re looking for a cheap stay near Dusseldorf airport, this will do the job.
Stayed 1 night in Jun 2023

2/10 Terrible

Eleanor

Disliked: Cleanliness, property conditions & facilities
Whilst there were many issues with the room (215), most significantly, following a shower in the morning, the entire floor in the bedroom flooded. This meant items on the floor were soaked through, and in particular, a handbag worth €150 . I do have photos of the extent of the flood which I am happy to share. Due to catching an ICE to Berlin, I was unable to fully speak to reception beyond informing them that the room had flooded - of which they were apparently already aware? If so, I don’t understand why someone had not come up to check on the room, or myself, sooner? Clearly, this is absolutely unacceptable and I would very much like a full refund for the room. This is on top of other issues including: money being taken and refunded before arrival; the heating being on so high the room was essentially a sauna; dirt on the floor, especially in the corners; the bathroom door (slider?) not shutting completely and significant light and noise pollution from the outside. Note - the above has been shared with the hotel via an complaint email.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
See for yourself
Definitely not the ibis we know. See pics which tell thousands of words. Due to jetlag after flying for close to 20hrs, we wanted to take a afternoon nap upon checking in. But room was very stuffy with sunlight coming in. Though it was already supposedly spring time and they refused to turn on the air conditioning and had no standing or table fan to lend us. All they could say was all the rooms are the same. Didn't allow us to change rooms too. Luckily, evening came quite fast, we open the windows to let cold air in so we could sleep. Room is really in need of repairs or deep cleaning.
Stayed 1 night in Mar 2023

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy, cramped, great to catch a 6 am train.
Stayed 1 night in Mar 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room spelt of cigarette smoke, thats the only thing that let it down.
Stayed 2 nights in Feb 2023