INNSiDE by Meliá Düsseldorf Hafen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for INNSiDE by Meliá Düsseldorf Hafen

Exterior
Lifestyle, Suite | Living room
Exterior
View from property
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
Speditionstrasse 9, Düsseldorf, NW, 40221
  • Medienhafen
    2 min walk
  • Neuer Zollhof
    8 min walk
  • Gehry Buildings
    9 min walk
  • Neuss (ZOQ)
    15 min drive

Room options

Premium Room, Harbour View

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Twin Room (Innside Guestroom)

  • 22 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Innside, Premium Twin Room

  • 22 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 1 King Bed

Room (Innside Guest Room)

  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Lifestyle, Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Innside, Premium Room

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About this property

INNSiDE by Meliá Düsseldorf Hafen

Riverwalk Düsseldorf hotel in Stadtbezirk 3 with a full-service spa
This hotel features a full-service spa, a restaurant, and a 24-hour health club. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
INNSiDE by Meliá Düsseldorf Hafen offers 134 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. These individually furnished accommodations include sofa beds. Beds feature premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at INNSiDE by Meliá Düsseldorf Hafen, you're just a quick walk from Medienhafen. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Steps from Medienhafen and 9 minutes by foot from Gehry Buildings
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
INNSiDE by Meliá Düsseldorf Hafen offers its guests a full-service spa and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1432 square feet (133 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly INNSiDE by Meliá Düsseldorf Hafen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM.
THE VIEW SkyLounge n Bar - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Languages

Croatian, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • THE VIEW SkyLounge n Bar

Things to do

  • 24-hour health club
  • Art gallery
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Bike storage
  • Designer shops
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (1432 square feet)
  • Meeting rooms - 2

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 1-device limit.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Innside Düsseldorf Hafen Duesseldorf
Innside Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Innside Düsseldorf Hafen
INNSIDE by Meliá Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Hotel Düsseldorf
INNSIDE Meliá Düsseldorf Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
INNSIDE Meliá Düsseldorf Hafen Hotel
INNSIDE Meliá Düsseldorf Hafen
Hotel INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Düsseldorf INNSIDE by Meliá Düsseldorf Hafen Hotel
Hotel INNSIDE by Meliá Düsseldorf Hafen
Innside Düsseldorf Hafen
INNSIDE Meliá Düsseldorf

INNSiDE by Meliá Düsseldorf Hafen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 217 out of 514 reviews" "
Rating 8 - Good. 200 out of 514 reviews" "
Rating 6 - Okay. 57 out of 514 reviews" "
Rating 4 - Poor. 23 out of 514 reviews" "
Rating 2 - Terrible. 17 out of 514 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the river walking paths was perfect along with the views. the windows in the room will open. The English speaking staff were top notch and provided perfect service. The morning breakfast at top floor is the only way to start the day. Cheers
Stayed 4 nights in Jun 2024

8/10 Good

Selçuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Armita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The location is just around the harbour and easy walking distance to promenade and Rhine tower. I would have liked more if the lounge view sky restaurant also had a restaurant section overlooking the harbour/ river. Unfortunately the restaurant section only has city view, so if you wanted to enjoy an evening with harbour view then you would have to opt for drinking options as that section is different than the restaurant section.
Stayed 3 nights in May 2024

4/10 Poor

Iain

Business traveller
Disliked: Cleanliness, staff & service
A depressing soulless experience. Awful.
A depressing hotel. Lacks any personality or level of hospitality. I stayed alone on a work trip and felt alone. The reception team couldn’t even look up from their screens to say good morning etc. Hotel already looks tired and worn in places. Top floor bar and restaurant had the same vibe as a back street 3 star hotel restaurant. I couldn’t wait to leave.
Stayed 3 nights in Jan 2024

6/10 Okay

Benjamin

Business traveller
Liked: Cleanliness
Stayed 7 nights in Jan 2024

8/10 Good

Claire

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Riad

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noisy neighbors that where partying till 6am. The place is great
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Adam

Business traveller
Disliked: Staff & service, room comfort
Disappointing
View was directly into the staircase of the building next door, which happens, however, the hotel doesn't have any private area's in these room type, so you need to make sure the blinds are down, most of your time in the room. Also there's 2 sets of blinds, one electronic that doesn't go all the way to the bottom which means light is always coming in slightly at night. A couple of mornings for me were noisy from the room above, I called reception and was quite bluntly told they will send housekeeping and hung up on me mid sentence. Separately housekeeping came in without knocking twice, even with the do not disturb notification hanging outside. Overall, I'd choose a better 4*.
Stayed 4 nights in Oct 2023

2/10 Terrible

MOHAMMED BASHAR

Disliked: Amenities, property conditions & facilities
Not worth the paid money
Stayed 4 nights in Oct 2023

8/10 Good

Thomas

Stayed 1 night in Sep 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Mr Kim

Stayed 1 night in Aug 2023

10/10 Excellent

Ahrom

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Jul 2023

2/10 Terrible

Murat

Stayed 1 night in Jul 2023

6/10 Okay

Andreas

Business traveller
Liked: Staff & service
Ordering smething to eat via the app did not work. There was no parking space left ... the view was great, but the costs for the night were very high and the room was quite cheap.
Stayed 1 night in Jul 2023

8/10 Good

Sebastian

Stayed 1 night in Jun 2023

2/10 Terrible

Markus

Stayed 1 night in May 2023

8/10 Good

Pablo

Stayed 8 nights in May 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2023

10/10 Excellent

Semih

Stayed 1 night in Apr 2023

8/10 Good

Richard

Stayed 2 nights in Apr 2023

10/10 Excellent

Julian

Stayed 1 night in Apr 2023

10/10 Excellent

Yulin

Stayed 1 night in Apr 2023