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Bastion Hotel Düsseldorf Neuss

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January 2025

Photo gallery for Bastion Hotel Düsseldorf Neuss

Bar (on property)
Interior
Bar (on property)
Lobby
Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Jagenbergstr. 2, Neuss, NW, 41468
  • University Hospital
    7 min drive
  • Futterflotte
    8 min walk
  • Neuss Werresweg Bus Stop
    3 min drive
  • Neuss (ZOQ)
    16 min drive

Room options

View all photos for Comfort Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Comfort Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About this property

Bastion Hotel Düsseldorf Neuss

Hotel in Neuss with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Bastion Hotel Düsseldorf Neuss offers 40 accommodations with espresso makers and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Bastion Hotel Düsseldorf Neuss, you'll be close to Mitsubishi Electric Hall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • 8 minutes by car from Mitsubishi Electric Hall and 9 minutes from Konigsallee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Bastion Hotel Düsseldorf Neuss. Free self parking is available.

This Neuss hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM–9 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 15.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Bastion Dusseldorf
Bastion Dusseldorf Neuss
Bastion Hotel Dusseldorf
Bastion Hotel Dusseldorf Neuss
Hotel Bastion Dusseldorf
Bastion Hotel Düsseldorf Neuss
Bastion Hotel Düsseldorf
Bastion Düsseldorf Neuss
Bastion Düsseldorf
Bastion Dusseldorf Neuss Neuss
Bastion Hotel Düsseldorf Neuss Hotel
Bastion Hotel Düsseldorf Neuss Neuss
Bastion Hotel Düsseldorf Neuss Hotel Neuss

Bastion Hotel Düsseldorf Neuss Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 158 reviews" "
Rating 8 - Good. 66 out of 158 reviews" "
Rating 6 - Okay. 46 out of 158 reviews" "
Rating 4 - Poor. 17 out of 158 reviews" "
Rating 2 - Terrible. 8 out of 158 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional helpful staff. A joy to stay
I was working in Europe for 6 nights moving around so i had to book a hotel each place i stopped. This place by far was the best. Friendly kind staff, especially Lucas. During covid its tricky to know where to stay and what services would be reduced. Lucas was our guy, he does everything and boy can he cook up a mean stake ! This place is accommodating, relaxed staff (who definitely go the extra mile) easy to park anf with great facilities. Im so proud to recommend this place to anyone as i too hope to visit again soon. Well done team, its reassuring to see you taking precautions to keep your guest safe during this pandemic. I really appreciate your professionalism. Please stay safe.
Stayed 1 night in Sep 2020

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

michael

Stayed 1 night in Aug 2020

2/10 Terrible

Giancarlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no service, no internet,no hairdryer,too expensive
disaster !!!!!!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Pablo, UK

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it's a nice hotel, does the job well
The hotel itself was far cheaper than any others around the Dusseldorf/Cologne area so we chose it as on a budget, the guy behind reception/the bar was brilliant, so helpful and a lovely bloke. There was a small bar, free pool table and a continental breakfast was fine. The room was a bit dated and the beds were very bouncy but for one nights stay it did the job.
Stayed 1 night in Sep 2017

10/10 Excellent

Bojan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff

6/10 Okay

Verified traveller

Liked: Cleanliness
Ok, for one night.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, great value
Excellent helpful staff in making taxi arrangements, recommendations for business dinners, very good breakfast (including eggs made to order), restaurant has decent dinner menu and food was good

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Hotel more appropriate for business persons

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Mike of Oxford, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple little gem!
bed food drink sleep - all great! I'll be back

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low value budget hotel.
Definitely a budget hotel with relatively run down rooms and facilities. Good for just stopping over and sleeping, but if you want to spend more than the sleeping hours in the room you might want to go elsewhere. They sent a strong arming email a day before our check-in saying we need to book another room if our child is over 2 (when our child is in fact 2 and that's what we indicated when we booked the room on hotels.com). Rooms are not sound proofed and you could hear everything in the loud, echoing hallways with drunk people having a good time until midnight. We also had a special friend who shared the room with us in the weird bathroom (a one inch diameter spider - which I don't mind spiders so it wasn't a big deal but if you have a phobia, then it would keep you from sleeping or using the facilities). You can tell the hotel owners/managers don't invest a lot in upkeep or renovations and try to milk as much money out of guests as possible in that they try to charge 12 Euro for a terrible breakfast "buffet" which consists of a half full basket of bread and a few stale lunch meats. Free wifi was okay, but very slow. Best part of hotel was the free parking.

6/10 Okay

Michael, Israel

definitely not a 3 or even 4 star hotel
The Hotel was in an industrial area and the guests were mainly workers. Basically a simple clean hotel

2/10 Terrible

Steven, New York, NY

Liked: Staff & service
Disliked: Property conditions & facilities
The internet keeps dropping because the router is not capable of handling high volume from multiple devices. The shower stall is not separated from the toilet. The floor gets very wet after shower. There is no air conditioning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit out of town
Resonable room pleasant staff. Due to very hot weather could not keep cool at night.

8/10 Good

Chih Yeh, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff
The staff is nice and willing to help

8/10 Good

Micke, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, helpful staff
Nice place, located close to shoppingcenters outside of town. Nothing that bothered me. Nice little bar/restaurant. Very helpful staff and a good breakfast. Batroom clean, but small. Recommended for business or connecting nights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great parking facilites especially as i was in a large van. Staff could not be more helpful, when i left my phone charge at home they kindly let me borrow one ot theirs. Great hotel for a stop over.

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities, room comfort
can stay only with a car. easy to access major high ways. no public transportation. (car sound when the window is opended) far from both cities (Neuss, Dus). you can find a good supermarket in 5 minutes along the way.low ceiling, no air conditioner (only portable fan) breakfast 12 euros...

8/10 Good

Matt W

Liked: Cleanliness, staff & service, room comfort
Quiet night and good food
The hotel itself is in an industrial estate as such at night there is minimal activity outside thus making it very quiet. The hotel service received was fantastic, the staff spoke English very well and offered assistance with regards to the local sights. The room was comfy all round, personally the bed was a little firm. The food both evening and morning are recommended.