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"The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on ... " More

By a verified traveller on Thu 24 Aug 2023

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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Pavilion Hotel Durban, you're just a quick walk from Golden Mile. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • Within a 10-minute walk of Golden Mile and Mini Town
  • Local-area shuttle service available for a fee

Pavilion Hotel Durban ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pavilion Hotel Durban

Everyone (2) Couples (2)
3 out of 5
The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.

Posted by on 24 Aug 2023

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5 out of 5

Posted by on 13 Oct 2023

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Comment from Hotel Management

15 Dec 2023 by Deshni

Good day Dibate , Thank you for taking the time to send through this valued review. We hope to welcome you soon back to the Pavilion Hotel.Kind RegardsDeshni

1 out of 5
Wir haben nicht mal dort geschlafen, sind grad weiter.

Posted by on 30 Jan 2022

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4 out of 5
Sehr freundliches Personal und gute Ausstattung. Die Zimmer sind schlicht aber komfortabel. Auf jeden Fall ein ausgezeichnetes Preis-Leistungs-Verhältnis!

Posted by on 10 Jun 2019

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Comment from Hotel Management

16 Jun 2019 by navin

Thank you for the lovely comment

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Pavilion Hotel Durban also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Durban hotel is smoke free.

  • 73 guestrooms or units
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Pavilion Hotel Durban offers 73 accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Cliantro – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Pavilion Hotel Durban

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 150 per person
  • Uncovered self-parking fee: ZAR 50.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Hotel Durban
  • Pavilion Hotel
  • Pavilion Durban
  • Pavilion Hotel Durban Hotel
  • Pavilion Hotel Durban Durban
  • Pavilion Hotel Durban Hotel Durban

You should know

  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.