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Coastlands Musgrave Hotel

4.0 star property

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Photo gallery for Coastlands Musgrave Hotel

Couples treatment room(s), body treatments, aromatherapy, body wraps
Terrace/patio
Reception
Property entrance
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
315-319 Peter Mokaba Ridge, Durban, KwaZulu-Natal, 4001
  • Durban Botanical Gardens
    ‪17 min walk‬
  • Durban Beach
    ‪6 min drive‬
  • Suncoast Casino and Entertainment World
    ‪6 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room Balcony lower Floor (1-3) with Bath

Flat-screen TV

Deluxe Room Balcony lower Floor (1-3) with Bath

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Upper Floors 4-5 with Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Upper Floors 4-5 with Shower

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Back) Lower Floors 1-3 With Shower

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Back) Lower Floors 1-3 With Shower

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooms with Balcony, upper floors (4-5) with Shower

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Rooms with Balcony, upper floors (4-5) with Shower

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) Upper Floors 4-5

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) Upper Floors 4-5

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Balcony lower Floor (1-3) with Shower.

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room Balcony lower Floor (1-3) with Shower.

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Side Wing) on Lower floors (1-3)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Side Wing) on Lower floors (1-3)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Balcony upper floors (4-5) with Bath

Terrace/patio

Deluxe Room Balcony upper floors (4-5) with Bath

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ONOMO Hotel Durban

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, (105)
The price is €70
for 1 room
includes taxes & fees
17 Apr - 18 Apr
ONOMO Hotel Durban

About this property

Coastlands Musgrave Hotel

Suburban hotel with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Coastlands Musgrave Hotel offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Fleur de Lis has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Coastlands Musgrave Hotel, you're just a quick walk from The Internet Cafe. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Mediterranean cuisine and garden views while dining at 315 Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to manicures and pedicures, massages, or aromatherapy at Fleur de Lis
  • Services include dry cleaning/laundry, a concierge, and a porter
  • 6 minutes by car from Durban Beach and 8 minutes from uShaka Marine World
  • Airport shuttle service available for a fee
Coastlands Musgrave Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Coastlands Musgrave Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
315 Restaurant - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (ZAR 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 315 Restaurant

Things to do

  • Full-service spa
  • Pool

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: ZAR 350
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Coastlands Musgrave Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 450 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ZAR 250 (one-way), (from 9 to 12 years old)
  • Covered self parking fee: ZAR 50 per day
  • Late check-out fee: ZAR 350

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Coastlands Musgrave Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands Hotel
Coastlands Hotel Musgrave
Coastlands Musgrave
Coastlands Musgrave Durban
Coastlands Musgrave Hotel
Coastlands Musgrave Hotel Durban
Musgrave Hotel
Coastlands On The Ridge Hotel Durban
Coastlands Musgrave
Coastlands Musgrave Hotel Hotel
Coastlands Musgrave Hotel Durban
Coastlands Musgrave Hotel Hotel Durban

Coastlands Musgrave Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 156 reviews
Rating 8 - Good. 53 out of 156 reviews
Rating 6 - Okay. 26 out of 156 reviews
Rating 4 - Poor. 9 out of 156 reviews
Rating 2 - Terrible. 14 out of 156 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Motalane

Liked: Cleanliness, staff & service, property conditions & facilities
Everything wa so beautiful and coordinated. Would love to come back again. The stuff was amazing friendly and cooperative.
Stayed 4 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
I’d booked a specific room (upper floor, balcony etc). I’d stayed in this hotel before and know its layout. On check-in, reception attempted to palm me off with an inferior room (without offering me a price reduction). When I insisted on the class of room I’d booked, was told it would be ready in 15 mins. It wasn’t! Reception staff didn’t seem able to communicate with the cleaning staff. After an hour of waiting, I finally accepted a room slightly worse than I’d booked because I just couldn’t wait any longer. Room was fine. The buffet breakfast also had some issues. First by SA standards it’s quite expensive at R230pp. For this I expect a good standard buffet. It was so-so, but in particular the coffee was awful. Essentially left sitting for a very long time in a flask, it was undrinkable. Freshly brewed coffee should be standard these days.
Stayed 1 night in Nov 2024

10/10 Excellent

Ophila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian, Houston

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Lincoln

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ms N

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Muhammad

Stayed 1 night in Feb 2024

8/10 Good

Sanjay

Stayed 3 nights in Feb 2024

10/10 Excellent

Zakhele

Stayed 2 nights in Dec 2023

6/10 Okay

tamara

Liked: Cleanliness
Disliked: Staff & service
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
Stayed 2 nights in Dec 2023

2/10 Terrible

Rafael

Stayed 1 night in Dec 2023

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Promise

Stayed 1 night in Jun 2023

2/10 Terrible

Jennifer, Pacfica

Stayed 4 nights in Jan 2023

10/10 Excellent

tamara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing

8/10 Good

Dumisani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mrs N

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD SERVICE AT CHECK IN
very bad check in expirence staff not willing to help booking was changed but they didnt know what was going on will not be booking here AGAIN
Stayed 2 nights in Jun 2022

2/10 Terrible

Sarah

Stayed 3 nights in Mar 2022

8/10 Good

Wesley

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

2/10 Terrible

Obey

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The front of house staff (the lady) was very passive and not welcoming. even on check out, she wasn't even interested in us at all. Dinner Buffet is over priced for non-classy food. The Bar has sells what is supposed to be cheap wine at a very high price
Stayed 2 nights in Jan 2022

2/10 Terrible

Abdoul

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very old property and staff not welcoming. AC not working and my room was dirty. This is not 1 start hotel. Orbitz shall remove this property from the platform.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021