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Best Western Plus Rio Grande Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
400 E 2nd Ave, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    3 min walk
  • Henry Strater Theater
    6 min walk
  • Durango Arts Center
    6 min walk
  • Durango, CO (AMK-Animas Air Park)
    11 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (1003)
The price is €129
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Durango and Silverton Narrow Gauge Railroad and 6 minutes by foot from Henry Strater Theater
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Doorbell and phone notification
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The shower gel was -, but everything else was great.
Stayed 3 nights in Sep 2024

6/10 Okay

Lucinda, Skokie

Convenient location to the train station and walking distance to many restaurants and shops. Breakfast was decent. Food seemed fresh and the staff was very nice. The rooms could use updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Karol

Travelled with partner
Disliked: Property conditions & facilities
The picture is nothing like the actual property, it was outdated, the TV didn't work when we got to the room and the a/c didn't cool the room. The morning shower wasn't warm or even hot, it kept going from warm to cold after my husband took his shower. Also, it appears they are cutting corners with their shampoo, conditioner, and lotion and soap being in large bottles and the smell of these products is not good. The microwave was discolored yellow (that is how old it is). Just not impressed, told the staff of our experience and received no reply. So, I wouldn't be placing this review if there would have been a reply or something from the property.
Stayed 1 night in Sep 2024

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with family, Travelled with partner
Liked: Cleanliness
There is road and other construction going on around the hotel that make getting to it and out of it inconvenient. There were so many loud, obnoxious bikers in the hotel and lobby area. It really affected the quality of our stay as we could hear them partying and talking loudly late into the evening. In the positive, the hotel was very clean and the staff were nice and friendly behind the desk. Bed was also pretty comfortable. The negatives go beyond the loud bikers and road construction. The air conditioning in the room was super loud and blew straight at the bed. My sister and brother said it was the same in their rooms, too. Finally, I accidentally left a nice white travel pillow in the room. I called and was told cleaning staff didn’t turn it in. I know it was left in the room on the bed so I asked them to check to see if it was possibly mixed in with the dirty linens and ask the cleaning staff again rather than just looking to see what had been turned in thus far. They said they would and would call me back. I had to call again three times over the course of two days. And each time they said they hadn’t checked yet, but would and would call me. They never did - that made me madder than my pillow being stolen. The reason for not rating it lower is the I recognize that the construction and sheer number of bikers probably aren’t long term issues. The air conditioning issue, noise echoing through the atrium, and lack of staff follow up and honestly is problematic.
Stayed 1 night in Aug 2024

6/10 Okay

Susan

The pool and the hot tub were awesome. We liked being on the first floor, but our room was right off the side entrance, and it ended up feeling like we were in a cave. The window for the room overlooked the semi-dirty side entrance ( a power wash would make this better) but if we opened the shade it looked right into our bathroom area. The double glass doors could have made up for the lack of an open window but then if the blinds were up everyone who walked past into the lobby or out the side entrance could see into our room. Though it was nice to have a view of the pool we really could not enjoy it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Kellian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful! Parking was a bit tricky but if you arrive early it shouldn’t be a problem. Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling with our small dog, and the property has a large area to allow dogs to meet, greet and take care of business. I think we are the only guests that clean up after our dog however.
Stayed 2 nights in Aug 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
We enjoyed the complimentary drinks for happy hour and the pool. Easy walkable location was great downtown. Will be nicer when construction next to it is complete. Property is a bit worn out but still had a nice stay. Comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, though a little dated. Still clean and well kept.
Stayed 1 night in Aug 2024

10/10 Excellent

JON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a getaway
Nice location to walk in to downtown Durango. Indoor pool and hot tub were a real plus. Lower level room we had didn't have a balcony so we were allowed to change to a second floor room that had a balcony with a mountain view.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Annelies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Aiko

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzie

Stayed 1 night in Aug 2024

10/10 Excellent

Amy M

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yukari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Happy hour compliment drinks are good service. Pool, Jacuzzi water could be little bit cleaner. Cleaning service probably left door open while they were cleaning out room. When we came back, we found more than 20 black little bugs in the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Macayla

Stayed 1 night in Jul 2024