Baymont by Wyndham Durango

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Baymont by Wyndham Durango

Exterior
Down duvets, desk, laptop workspace, blackout curtains
Down duvets, desk, laptop workspace, blackout curtains
Lobby
Daily self-service breakfast for a fee

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
3255 Main Ave, Durango, CO, 81301
  • Animas River
    4 min walk
  • Animas Mountain Trailhead
    4 min walk
  • Animas Museum
    6 min walk
  • Durango, CO (DRO-La Plata County)
    25 min drive

Room options

Deluxe Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

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About this property

Baymont by Wyndham Durango

Hotel with free parking, a quick walk to Animas Mountain Trailhead
Coffee/tea in a common area, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
Baymont by Wyndham Durango offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Baymont by Wyndham Durango, you're just a quick walk from Animas River. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Self-serve breakfast served daily for a fee
  • Amenities include laundry facilities, a lobby fireplace, and a vending machine
  • Just a 4-minute walk from Animas Mountain Trailhead and 13 minutes by foot from Durango Community Recreation Center
  • Pets welcome for a fee
Baymont by Wyndham Durango offers its guests a vending machine, ski storage, and coffee/tea in a common area. WiFi is free in public spaces. Baymont by Wyndham Durango also features concierge services, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Ski shuttle nearby

Food and drink

  • Self-service breakfast available for a fee daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Ski storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 25-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 125.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Mountain Shadows
Best Western Mountain Shadows Durango
Best Western Mountain Shadows Motel
Best Western Mountain Shadows Motel Durango
Best Western Durango
Best Western Mountain Shadows Hotel Durango
Mountain Shadows Inns Suites
Best Western Mountain Shadows
Baymont by Wyndham Durango Hotel
Baymont by Wyndham Durango Durango
Baymont by Wyndham Durango Hotel Durango

Baymont by Wyndham Durango Reviews

Reviews

5.8
Rating 10 - Excellent. 182 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 187 out of 1001 reviews" "
Rating 2 - Terrible. 245 out of 1001 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe you have your name on this building, I plan on calling your corporate office when I get back home and let them know exactly how I feel about our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and the ease to walk around town. we will stay here again for sure.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Copper pipes sticking out of the floor. The toilet was in a very strange place. The bathroom door didn’t close all the way. It was clean-ish (streaks on mirror but bedding and shower was clean). Housekeeping walked in on me without knocking (the security latch was broken and there was not a do not disturb sign). There were rollaway beds stashed at the end of the walkways, in the parking lot, and the pool was not even close to being functional. Just kinda trashed everywhere. Don’t expect a super nice room but you get what you pay for.
Stayed 4 nights in Aug 2024

6/10 Okay

Leah

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PoolClosed due to unsafe building. Remodeled poorly. Bathroom was filthy and walls were very dirty in room. Would not stay again
Stayed 1 night in Aug 2024

2/10 Terrible

Roberta

Travelled with family
The room was so dirty! I spelled water on the floor and used a towel to clean it up and the towel was literally black!!! I booked the room because I swim but the pool was closed and it didn’t look like it had been open for a long time.. totally false advertising! The pictures were nothing like the actual property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Karina

Stayed 1 night in Aug 2024

4/10 Poor

Stanley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This facility needs improvement. The mattress needs to be replaced as you enter a cave in the middle of the mattress- also, the sheets are cheap and do not fit a king bed. The floor is dirty and is mopped every 3-4 days. I took luke warm showers as the water was never hot. The small refrigerator freezer was iced over around 3-4 inches But the frig did keep foods cold.
Stayed 6 nights in Aug 2024

6/10 Okay

Susan

Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The property didn't meet my expectations for a Wyndham property. The room was clean, but shabby. It looks like they pulled out baseboard heaters, but never refinished the wall. I couldn't adjust the heat/cooling temperature at all. Cords all over every floor, as if many of the outlets didn't work. Some of the lamps didn't work. I had to go to the office to get an ice bucket. Bed was OK.
Stayed 1 night in Aug 2024

4/10 Poor

Beverly

Disliked: Cleanliness, property conditions & facilities
Rooms were very dirty-carpet, not enough towels doors, very drafty see cracks
Stayed 3 nights in Aug 2024

6/10 Okay

Amy, Georgetown

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs updating and cleaning up. Floors were filthy. We had to wash our feet before bed because the bottoms of them were black with filth. Pool was not open.
Stayed 2 nights in Aug 2024

2/10 Terrible

Frankie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely disgusting! The room was the dirtiest room I have EVER stayed in! They gave 3 people only 2 bath towels and 1 washcloth, said all the towels were dirty so we would have to wait for more. Toilet leaked, TV remote worked half assed and had to unplug to get it to turn off, no bathroom mirror, trim missing, broken and dented lampshades, garbage left under desk, and don’t get me started about the cleanliness or shall I say lack there of in the bathroom!!! I felt like it was a room under construction that they just threw us in. The so called patio area, 4 of the 5 chairs were broken and garbage was all over the place! Talked to front desk and all they said was I can send housekeeping…… they gave me the email for management to discuss refund of some sort! I have sent 3 emails so far with no reply! Paying way too much for this room was unacceptable n so many levels! I owned a housekeeping and property management company in a very wealthy area and if I EVER left a room under these conditions I would have been fired. I took so many pictures of this nasty place! I would not recommend anyone stay at this property!
Stayed 1 night in Aug 2024

4/10 Poor

hector

Travelled with family
Disliked: Cleanliness, staff & service
estuve 3 noches y my cuarto nunca lo limpiaron , la basura estuvo 3 dias y nuncs la sacaron nunca me cambiaron lad toallas
Stayed 3 nights in Aug 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service
pool was not working
Stayed 1 night in Jul 2024

4/10 Poor

Lydelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were bare exposed walls where old heating elements were removed. The mattress was old and had sunk in the middle. It had no mattress pad. It was urine stained. The floor was sticky. All the countertops were sticky and it smelled awful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vicki

Disliked: Property conditions & facilities, room comfort
Thumbs down!
This place was by far one of the worst hotels I’ve booked through Hotels.com. Upon arriving to the hotel, requested first floor and was told none were available. Elevator was out of order. Lugged everything to second floor to find A/C wasn’t working. Was reassigned a room on First floor. A/C was barely working on this room. Although a discount was provided, the hotel is in pretty bad condition. The Mexican restaurant next door was amazing though. Staff was very lax and extremely casually dressed. Tube top, shorty shorts, slippers. Seriously need some hospitality skills. Would never stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete trash
The hotel and the room were dirty and run down. The entire experience was unpleasant. The room key was disabled at 10 even though check out was at 11. When I went to check out, I asked for a receipt and was told I'd have to text someone and they could be there in 30 minutes!!! I'm not waiting 30 minutes for a receipt!! Complete garbage, the entire experience, garbage!
Stayed 1 night in Jul 2024

2/10 Terrible

Nik

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we were shown in this hotel were absolutely disgusting, the grounds were full of trash, and the pool was closed. We refused to stay, and requested a refund. After almost a month, we still have not been refunded. The property manager has not responded to any emails, and we were forced to open a claim through Wyndham. Do NOT book this hotel under any circumstances.
Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not very clean. Floor was sticky. Pool was not available. Definitely needs a complete remodel
Stayed 2 nights in Jul 2024

2/10 Terrible

Kaleb

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. Had to buy own towels and toilet paper. Half the hotel had to be evacuated for bugs
Stayed 7 nights in Jul 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a roadside motel. Some remodeling. Great pictures online, very unimpressive in person. If its 3 stars it is by the skin of its teeth. Little bit of mold in the bathroom. Difficulty getting the tv to work. No cleaning services.
Stayed 4 nights in May 2024

4/10 Poor

Verena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel, and it shows. The Fridge did not work, had not been cleaned, smelled. The TV is "direct TV", very difficult to navigate. Breakfast spotty. It should not be charging $176/night. Pool seems to be out of service indefinitely.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mardi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pits- tv didn’t work. Table wobbly and sticky! Shower curtain dirty. Old used coffee cups in room. Don’t go there!
Stayed 1 night in Jul 2024