A restaurant, a snack bar/deli, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
Best Hotel Dunkerque - Grande Synthe offers 43 accommodations. Flat-screen televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Best Hotel Dunkerque - Grande Synthe, you'll be close to Dunkirk British Memorial. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Enjoy a bite to eat at the buffet restaurant
Buffet breakfast served daily for a fee
Amenities include laundry facilities and a multilingual staff
7 minutes by car from Dunkirk British Memorial and 7 minutes from Mémorial du Souvenir
Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Best Hotel Dunkerque - Grande Synthe also features multilingual staff and laundry facilities. Free self parking is available.
This Grande-Synthe hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.
Onsite venue - This buffet restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Languages
English, French, German, Polish, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–9 AM: EUR 7.10 for adults and EUR 4.20 for children
1 restaurant
Family friendly
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Guest services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Feather duvet
Free cots/infant beds
Rollaway/extra beds (surcharge)
Bathroom
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
More
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open Monday - Thursday (7 AM - 9:30 AM) and Friday - Sunday (7 AM - 9 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk, private entrance
Pets
Pets: EUR 6.20 per pet, per day
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Free cribs (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 7.10 for adults and EUR 4.20 for children
Pet fee: EUR 6.20 per pet, per day
Service animals are exempt from fees
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
This property's front desk is open during the following times:
Monday - Thursday: 7 AM - 9:30 AM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Best Dunkerque Grande Synthe
Best Grande Synthe
Best Hotel Dunkerque Grande Synthe
Best Hotel Grande Synthe
Best Hotel Dunkerque
Best Dunkerque Grande Synthe
Best Hotel Dunkerque - Grande Synthe Hotel
Best Hotel Dunkerque - Grande Synthe Grande-Synthe
Best Hotel Dunkerque - Grande Synthe Hotel Grande-Synthe
Best Hotel Dunkerque - Grande Synthe Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 25 out of 110 reviews" "
10 - Excellent
25
Rating 8 - Good. 42 out of 110 reviews" "
8 - Good
42
Rating 6 - Okay. 33 out of 110 reviews" "
6 - Okay
33
Rating 4 - Poor. 5 out of 110 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 110 reviews" "
2 - Terrible
5
8.0/10
Cleanliness
8.2/10
Staff & service
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
14 Oct 2015
Liked: Cleanliness, room comfort
Okay for the ferry
A nights stay on way to catch the morning ferry from Dunkirk to Dover. Good fo this
great staff made it easy to check in and settle at this basic but clean hotel. Quiet, comfortable, handy parking and handy access to main routes made this perfect for our needs. For when you don't need more.
The room, though a little small was very clean and there was an excellent, powerful, hot shower. The service was very good indeed, both cheerful and helpful and the breakfast was varied and plentiful.
More than anything else, this hotel is ideally placed for the ferry port - literally five minutes away by car.
We arrived late from the Dunkerque Ferry because we had broken down-1.30 am!! The code system worked to enter the hotel. We were in a 4 bedded room. It was adequate. Clean and well supplied with towels; the beds were comfortable just not so excitingly laid out. The cost was low so we were more than happy. In the morning we had a very delicious breakfast! The children talked about it as being really good! The receptionist was very very friendly, supplying us with refills of coffee and bread. When we were leaving, he was concerned about our welfare and tried to help us with our breakdown problems. The taxi driver in contrast was unfriendly so the efforts the receptionist made were not supported.I have already recommended the position of the Hotel in relationship to the Dunkerque Ferry as not too far away. I would recommend however that you find a way of signposting were you are. The endless "port" signs are extremely confusing and do not help!!
Thank you Marie
This is a low cost hotel suitable for an overnight stay for holiday makers. It is also used by people working nearby. The bedroom is small but comfortable. The buffet style evening meal is restricted to a few dishes but of reasonable quality and unlimited quantity, as you would expect to be provided for men coming in from work. Breakfast was equally adequate.
Frank
6/10 Okay
TheOldGentleman, England
24 Sept 2014
Liked: Staff & service
Good budget hotel
Very helpful and friendly staff. Went for 1 night, stayed for 3! The Polish lady on reception was charming, extremely helpful and always smiled.
Booked the hotel as a stop off after getting ferry to Calais. Didn't arrive till late so didn't meet any staff or see much in way of facilities. However room was modern, clean and tidy. One negative was no hairdryer.
mandy
6/10 Okay
Terry, Looe Cornwall
19 Feb 2014
Liked: Cleanliness, staff & service
Functional hotel for stop over
Hotel a bit far from any bars or restaurants but ideal for a stop over. Many contractors staying at hotel when we stayed. The member of staff was excellent and very polite and explained all. Hotel has bar that closes at 10pm and a buffet type restaurant. 17.50 euro for three courses. half price for children, you can choose from one course to two courses or three.
Terry
6/10 Okay
Ben, London
12 Dec 2013
Liked: Staff & service, room comfort
Disliked: Cleanliness
Really good hotel for a one night stop over
We chose this hotel as a cheap one night stop over following a late ferry over from England. The hotel was perfect for this but would not be great for an extended stay. The beds were comfy but some of the bedding was a little dirty. Staff really friendly.
Conveniently located just off the A16 this was a perfect place to spend the night before crossing back to UK after a long drive through Spain and France. The hotel provides an adequate level of accommodation and a friendly buffet dinner and breakfast.There is nothing within walking distance but requiring just food and a bed as we did this was OK. This is a real dog friendly hotel and I would stay here again
We had booked for 3 adults and one infant but as we were one person less, we asked if the room could be altered and it was all fine and made a little joke out of it to humour us! All facilities were accessible and clean.
Verified traveller
6/10 Okay
Ian, Wales, UK
11 Aug 2013
Liked: Staff & service
Good for overnight stop
Pleasant friendly staff. OK for an overnight stop prior to or after a long journey. Room and toilet were clean but the carpets were stained, Bed comfy.
Ian
6/10 Okay
kris, USA
8 Aug 2013
Did it's job
the place was good and comforatable. the breakfast was fantastic! it was a little out of the way though and once reception closed at 10 p.m. there was almost no way of getting in. a pizza man hooked us up with entry and then we waited til somebody randomly showed up to help us out. overall happy though
Small hotel but welcoming. Check in was handled well. Rooms are small but fine for a short stay. Unfortunately restaurant was closed so had to go out to find dinner. Breakfast was fine, good choice of buffet items and the chap running the service was superb. Two severely handicapped French people were looked after like a king and queen - had their bread buttered and kiwi sliced with pleasure. well done.
We stayed at this hotel to be close to the Calais port. It served it's purpose. Breakfast is an additional fee, but there is a decent selection of food in the buffet. Rooms are pretty spartan, furnished with beds, pillows, a cheap desk and a small television. The beds were comfortable, but the pillows needed to be replaced. The room could also have used a fresh coat of paint as the walls were rather dingy. The ensuite bathroom was adequate with a toilet, sink and small shower. Our bathroom did noot have a tub. The walls are very thin. We would probably use the hotel again for an overnight stay to be near the port because of the price and location.
Overall the hotel should be viewed more as a convenience for long distance travellers waiting for the early morning ferry to the UK. It is not designed for luxury nor is it situated in an attractive area where you can spend the evening socialising or having a meal - just a place to get your head down and this it does well.
Staff are extremely friendly and helpful and both we met spoke sufficient English to answer our concerns.
We have only thee comments. The first is that the area that doubles up as a Bar is really the breakfast area thus not at all cosy enough to be considered as a Bar. Second the layout of the toilet is such that larger persons may find it difficult to access some of the essential fittings required by nature. Finally, the area in which it is located is very industrialised and a walk during the evening stay should not be considered at all.
We will be happy to stay again at the hotel if we have to catch the early morning ferry back to the UK as the journey time to the docks is approximately 14 minutes and the roads are quiet but for evening entertainment and dining or a walk on a good day a drive into Dunkirk is necessary.
Sonny
6/10 Okay
Verified traveller
26 Feb 2012
Liked: Staff & service
Tired but convenient for ferries
It was difficult to find this hotel from the map provided. It has seen better days in terms of furnishings which were worn and basic. The beds were small and not very comfortable. On the plus side the man on the front desk was very friendly and helpful. We chose this hotel because it was near the ferry port at Dunkirk and once we had good directions it was very easy to get to the ferry for a morning crossing to Dover.