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The Zuri Dumai

3.5 star property

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Photo gallery for The Zuri Dumai

Poolside bar
Junior Suite
Lobby
Exterior
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813
  • Dumai Port
    ‪4 min drive‬
  • CITIMALL Dumai
    ‪4 min drive‬
  • Dumai Port TPI
    ‪8 min drive‬
  • Dumai (DUM-Pinang Kampai)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Restaurant

Superstar Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
The price is €27
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Superstar Hotel

About this property

The Zuri Dumai

Hotel in Dumai with airport shuttle service and a fitness center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
The Zuri Dumai offers 111 air-conditioned accommodations with minibars and safes. 42-inch LED televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. This Dumai hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at The Zuri Dumai, you're just a quick walk from Siak Castle. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • 7 minutes by foot from Siak Castle and a 1-minute drive from Taman Bukit Gelanggang
  • Free airport shuttle service
The Zuri Dumai offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. The business-friendly The Zuri Dumai also features multilingual staff, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Dumai hotel.

Makan Place - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Zuri on Top - Onsite rooftop bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Free return airport shuttle from 10:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Makan Place
  • Zuri on Top

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference centre
  • Meeting rooms - 4

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The Zuri Dumai offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.

Property is also known as

The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified

The Zuri Dumai Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YeeVonne, Melaka Tengah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nony, BALLSTON LAKE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience at The Zuri. Short visit make it home. Thanks for the for excellent and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

8/10 Good

Stephen James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip to Dumai
all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024