The Suites Hotel at Waterfront Plaza

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Suites Hotel at Waterfront Plaza

32-inch flat-screen TV with cable channels, TV
Indoor pool
Exterior
Exterior
Condo, 2 Bedrooms | Private kitchen

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    7 min walk
  • Lake Superior Maritime Museum
    7 min walk
  • Aerial Lift Bridge
    7 min walk
  • Duluth, MN (DLH-Duluth Intl.)
    12 min drive

Room options

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Suites Hotel at Waterfront Plaza

Family-friendly Duluth hotel in Canal Park with 2 restaurants
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Suites Hotel at Waterfront Plaza. During your stay, you're just a quick walk from S.S. William A. Irvin Ore Boat Museum. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Italian cuisine while dining at Old Chicago Pizza
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym and a sauna
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Steps from S.S. William A. Irvin Ore Boat Museum and 6 minutes by foot from Lake Superior Maritime Visitor Center
  • Dogs welcome for a fee (restrictions apply)
The Suites Hotel at Waterfront Plaza offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and an arcade/game room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free.

Smoking is allowed in designated areas at this Duluth hotel.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Old Chicago Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster - This seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Pool hoist on site
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per day, plus a deposit of USD 0 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 7.5 percent tourism fee will be charged
  • Service fee: 7.88 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 60 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 212 out of 1003 reviews" "
Rating 4 - Poor. 165 out of 1003 reviews" "
Rating 2 - Terrible. 79 out of 1003 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Brittany Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only one staff at check in which needed to be two room was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was massive. The view was great. You’re able to walk every where.
Stayed 2 nights in Sep 2024

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
No windows
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We had no need to drive anywhere. Staff amazing, friendly. Clean room and bedfing, bathroom clean and clean towels etc also living area really neat. Breakfast something for everyone. More than enough choices to eat. Just the room next to us really noisy women and men. Other than that a good choice to overnight. We had a suite with a view on the William A Irvin ship. Weather was perfect. The lift bridge was the highlight when we watched a ship from Canada coming in.
Stayed 3 nights in Sep 2024

4/10 Poor

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old property that is banking on their location in central Canal Park to make up for not having updated the hotel in 40 years. Severely understaffed, slightly dirty, and by far the worst breakfast I’ve had at a hotel. It’s fine if you need a suite or kitchenette but I wouldn’t stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Cyndi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
For the price we paid, we were disappointed. Our “suite” had a kitchenette, and a pull out couch. Our room was musty and had a peculiar odor. Turning on the AC helped with the strange odor. Breakfast had a selection of items, beds were comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Gary

Travelled with family
Room was not ready at check in time. Delayed our plans as a result. Pool area is nice. Location is great.
Stayed 1 night in Sep 2024

4/10 Poor

chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We liked the location but for the price the rooms were extremely tired , mold on ceiling in bathroom, room was dusty, mice droppings in bathroom. Seemed extremely understaffed. Parking lot that was for hotel guests wasn't being monitored, many cars that were not supposed to be parked in there were. Watching drug deals happening in the hotel lots with non guests was more than concerning. We didn't bring it up to staff as they seemed over worked. Most likely will not stay at this hotel again
Stayed 4 nights in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Great location,
Stayed 1 night in Sep 2024

4/10 Poor

Evan

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the location, and that it was like an apartment.
Stayed 3 nights in May 2024

6/10 Okay

Heidi

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Room was spacious but was in disrepair, unpainted plastered over holes in walls, walls were dirty. Bed was mediocre. Potential to be a nice set of rooms with some cleaning, refurbishing and new bed. Also entrance to lobby smells awful.
Stayed 1 night in Sep 2024

4/10 Poor

Amy, Cambridge

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and were told that the room was clean and ready. Given the keys and upon entering the room it was still untouched from the previous guest, needs unmade and garbage laying around. Went to the front desk and were told that her computer says it was cleaned so she wasn't sure what was going on. We were told to return after 4 and it should be ready. Upon return it still was not cleaned so the front desk moved us to a different room. The first bed was completely broken. The second bed had sheets with obvious stains. There was hair on the toilet seat and on the shower wall. The TV in the living area was missing it's power cord. The only positive was the view of canal park.
Stayed 1 night in Sep 2024

6/10 Okay

Danette

Travelled with family
Liked: Cleanliness, staff & service
I haven’t stayed here in many years. It needs serious updating in rooms. Stayed in inner room with no windows. Was very dark and did not expect a handicap shower with very small bathroom with a small sink area with hardly any room to put things on vanity. Beds were squeaky when getting up out of them or turning over.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Wonderful location, however price is too high for the quality of hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay . Wish the continental breakfast woulda been hotter . Will book a room again just maybe take food to room to warm up.
Stayed 3 nights in Sep 2024

4/10 Poor

Troy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Expensive, rundown, terrible breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Dean

Travelled with family
Never stayed in a room without windows didn’t like that
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always stay here when we come to Duluth. Good location to everything down by the water.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Sep 2024

4/10 Poor

Frankie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Took over two hours to actually get into a room.had to go up and down 5 times before they realized my key wasn’t working because the battery was dead on the lock.
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Overall it was average. The person at check in was alone and the line was long. We waited 20 minutes in line. I felt bad for her. The layout is weird for rooms Elevators required a key card and it took an act of god for one to work One last thing... the ceiling tiles in the bathroom were moldy.
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Paige

Travelled with group
Liked: Amenities, property conditions & facilities
The suites needs to do some updates. The last few times I have stayed the rooms have not been the cleanest (dirty sheets, bathroom, etc). Upon checking in (on a Saturday evening) there was only 1 person working and the line to check in was very long and took about 25 mins.
Stayed 1 night in Sep 2024