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The Suites Hotel at Waterfront Plaza

2.5 star property

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Photo gallery for The Suites Hotel at Waterfront Plaza

32-inch flat-screen TV with cable channels, TV
Condo, 2 Bedrooms | Private kitchen
Indoor pool
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Kitchen
  • Pool
  • Housekeeping

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    ‪7 min walk‬
  • Aerial Lift Bridge
    ‪7 min walk‬
  • Bayfront Festival Park
    ‪10 min walk‬
  • Duluth, MN (DLH-Duluth Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Condo, 1 Bedroom, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, 1 King Bed

Suite, 2 Bedrooms, 1 King Bed | Living area

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Condo, 2 Bedrooms

Desk, laptop workspace, blackout curtains, iron/ironing board

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio (With Jetted Tub)

Premium Studio (With Jetted Tub) | Living area

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

Property amenity

Lift Bridge Lodge, Ascend Hotel Collection

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (1296)
The price is €353
for 1 room
includes taxes & fees
7 May - 8 May
Lift Bridge Lodge, Ascend Hotel Collection

About this property

The Suites Hotel at Waterfront Plaza

Family-friendly hotel with 2 restaurants and free breakfast
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Suites Hotel at Waterfront Plaza. During your stay, you're just a quick walk from Lake Superior. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free self-serve breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy Italian cuisine while dining at Old Chicago Pizza
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym and a sauna
  • Guests have good things to say about the accommodations for the cleanliness and spaciousness
  • Just a 1-minute drive from Lake Superior and 5 minutes from University of Minnesota Duluth
  • Dogs welcome for a fee (restrictions apply)
The Suites Hotel at Waterfront Plaza offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A fitness center, a vending machine, and an arcade/game room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free.

Smoking is allowed in designated areas at this Duluth hotel.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Old Chicago Pizza - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster - This seafood restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay), plus a deposit of USD 0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 125 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 7.5 percent tourism fee will be charged
  • Service fee: 7.88 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 316 out of 1017 reviews
Rating 8 - Good. 244 out of 1017 reviews
Rating 6 - Okay. 215 out of 1017 reviews
Rating 4 - Poor. 163 out of 1017 reviews
Rating 2 - Terrible. 79 out of 1017 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Good location for bentleyville. Priced higher for the event. There was some noise - but it was mostly for folks in the hallways. Room to room noise was not an issue. Would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service, property conditions & facilities
It was easy to get to and convenient for where we wanted to be in canal park. Lobby was nice and staff were welcoming. The bed was not made and dirty from previous guests. Toilet was not cleaned. We called and housekeeping came right away to remedy it. Walls are very thin and you can hear everything in the room next to you.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & spacious, great location

Wasn't sure what to expect based on others' reviews, but was pleasantly surprised. We received a ground floor room with a window, super high ceilings and a kitchenette, making the room seem huge. The two double beds were very comfortable. The bathroom was small and could use updating, but was sufficient. Water in shower should be hotter. Breakfast was decent, better than some. Lots of seating available. My daughters used the pool, which was very busy & noisy. They said the hot tub was lukewarm and got hit by a flying ball while in it. Location is great even in mid January. We attended a figure skating competition at Amsoil & DECC and were able to walk there and back. Lots of restaurants and shops nearby and close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in clerk was very friendly and gave great restaurant recommendations. Great location for going to a concert downtown. Will stay here again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas, DES MOINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet room
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Was here for a wedding. Room wascnice
Stayed 2 nights in Jan 2025

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

It's fine.

Check in was slow. Room was quite warm. Older hotel with adequate renos but not amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha, Forest Lake

Stayed 1 night in Dec 2024

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly The Hotel was clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

A

Travelled with family
Liked: Cleanliness, staff & service, amenities
My family and I stay here almost once a year because it is very spacious and you have great access to Bentleyville for Christmas and fireworks for the 4th. It is reasonably priced but it is quite loud and glad they did update the pull out couch mattress(at least in the recent room) as I’ve normally not gotten a great nights sleep. Have never had the breakfast since Duluth has too many great options in that realm to waste stomach space on hotel buffet stuff. The staff has been pretty nice and accommodating. I do recommend it for those on a budget. There is a chance you’ll have a room without a window so treat it as a place to rest. Given the size of the rooms and amenities it could be good for someone needing a long term stay.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have loved The Suites at Waterfront Plaza in the past. Things seemed a little down at the heel this time. We will still be back, though.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Worked perfect for us. We will use this hotel again. Pay attention. Dogs are allowed and they are all over this place. If that is a problem, don’t stay here. There are steps into the building but once inside no stairs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Stayed 2 nights in Dec 2024

4/10 Poor

Rachel

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Front desk staff are unprofessional and lacking in customer service. Our 1br “condo” looked like a rundown cheap hostel with mismatched, torn, stained, oddly placed furniture. The bathroom was weird and dark and the shower head wouldn’t stay at a proper height. The bedroom was fine minus the torn lamp shade and mismatched bulb colors that gave the room a dystopian feel. Everything about the room felt low-budget. The staff at the front desk were super rude when we needed keys repaired to our room when they lost their coding through an error on their end. We felt like an inconvenience for needing help with the desk attendant audibly sighing and rolling her eyes at us and complaining about having to reset the key. Super unprofessional. Our 8 yr old daughter picked up on the odd behavior and asked why that person was being so mean. The lobby is rundown and shabby. The only thing this place has going for it is location. Would be amazing if they could get it together and invest in the facility and paying to hire more professional staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Donna

Disliked: Staff & service, property conditions & facilities
Suite we stayed in had a musty smell. Hot tub was highly over chlorinated very strong to breathe and burned nostrils. Front desk staff was not very professional
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

WENDY LEHNER

Travelled with partner
Disliked: Staff & service
Big suites!!! Great area to walk around staff seemed uptight yelling at people during breakfast which was just ok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue with our reservation not updating on their end through expedia and the front desk guy worked it out quickly and efficiently. I could tell that it was the last thing he wanted to deal with on Christmas day but he was so kind and got everything sorted out so quickly for us and got us into a great room without much of a wait at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 1 night in Dec 2024