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SureStay Hotel by Best Western Manchester

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Manchester

Lobby
Property amenity
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
1020 W Main St, Manchester, IA, 52057
  • Regional Medical Center
    ‪7 min walk‬
  • Manchester Whitewater Park
    ‪12 min walk‬
  • Tirril Park
    ‪16 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SureStay Hotel by Best Western Manchester

Hotel in Manchester with free breakfast and a 24-hour business center
Along with a 24-hour business center, this hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and ATM/banking services are onsite.
SureStay Hotel by Best Western Manchester offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Manchester. During your stay, you're just a quick walk from Regional Medical Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Within a 15-minute walk of Regional Medical Center and Manchester Whitewater Park
  • Dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. SureStay Hotel by Best Western Manchester also features a vending machine, laundry facilities, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this Manchester hotel.

Guests are served free breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Americas Best Value Inn Hotel Manchester
Americas Best Value Inn Manchester
Americas Best Value Manchester
Americas Best Value Inn Manchester Hotel
Surestay By Best Manchester
SureStay Hotel by Best Western Manchester Hotel
SureStay Hotel by Best Western Manchester Manchester
SureStay Hotel by Best Western Manchester Hotel Manchester

SureStay Hotel by Best Western Manchester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 103 out of 397 reviews" "
Rating 8 - Good. 154 out of 397 reviews" "
Rating 6 - Okay. 57 out of 397 reviews" "
Rating 4 - Poor. 53 out of 397 reviews" "
Rating 2 - Terrible. 30 out of 397 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Travelled with pets
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Tv didnt work but I let it be as I was there to relax. The tub was dirty, had to clean tub before using. There was hair & some oily chemicals floating.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Checked in from a 6.5 hour drive about 10pm. No wi-if or TV. Had a musty smell. Sink not draining properly. When asked manager about a discount. He kept repeating that someone was coming out to fix the wi-if and cable around 12pm. We didn’t care at that point. We were checking out.
Stayed 1 night in Oct 2024

4/10 Poor

Nicole, La Valle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed at this property in the past and it has gone downhill significantly since the last time. The rooms smelled musty and moldy, there was a hole in the floor of our room and we had ZERO water pressure. Definitely will not be back.
Stayed 1 night in Oct 2024

8/10 Good

Kelsey

Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at desk was rude unfriendly and messed up our days we lost over a hundred im a vet
Stayed 1 night in Sep 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service
No elevator at all. Had to ask for towels or any housekeeping and would only get 2 towels per day. Train whistle very loud at night and early morning.
Stayed 1 night in Sep 2024

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service
No elevator and must ask for towels everyday. Train whistle very loud at night.
Stayed 3 nights in Sep 2024

8/10 Good

David, Flower Mound

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay in Manchester. Not perfect, but mostly well maintained, nice beds, and decent morning breakfast. Price was good for the 3 of us as my sister slept on the sofa bed so it worked.
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN, Hoffman Estates

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine but the door didn't latch properly. Beds were comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Lindsay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall dirty and smelled
Stayed 2 nights in Sep 2024

8/10 Good

Emma

Stayed 1 night in Aug 2024

10/10 Excellent

Majil

Travelled with partner
Liked: Amenities
Always have a good experience here
Stayed 1 night in Aug 2024

6/10 Okay

Sy

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024

10/10 Excellent

Emjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

LEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Emily

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
I liked the location. The grass we long, there were cigarette butts all over the parking lot but especially by the doors. The bathrooms were sort of clean, towels were scarce, the tub didn’t drain for the shower, the door to our refrigerator didn't open all the way.
Stayed 1 night in Jul 2024

4/10 Poor

BONNIE

Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The staff were very nice. The outside needs to be updated, side door fixed.
Stayed 1 night in Jun 2024

8/10 Good

Michael G.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great beds.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to.
Stayed 1 night in Jun 2024

4/10 Poor

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a musty pet smell, the bed lines had an off odor and the AC did not work properly. Not a great place to stay.
Stayed 1 night in Jun 2024