8/10 Good
Amelia S.
1 Oct 2024
Liked: Cleanliness
Amazing stay!! Would definitely stay again!!
Overall, this place was great!! Plenty of room, modern amenities, excellent kitchen, and clear instructions on how to get in, very secure, and safe. Access to a grocery account so we could have the fridge stocked and ready when we arrived was also very good. The BBQ in the garden was spectacular! The gardens were lovely and very private. Would be 5 stars, but we had a few minor issues:
1. Communication with property manager was good but no direct line to housekeeper, so she would just "show up", but we could not hear her to let her in and one time we were still in our bathrobes. A little awkward.
2. They did a great job of trying to baby-proof in advance of our stay and we really appreciate that. Despite best efforts, somehow my babes wound up finding hardware (screw, nuts, bolts) scattered throughout the house, in the carpet, along the walls, and on low shelves.
3. The heated floors were great in the early mornings, but there was no way to turn off the heat, and it got very, very hot, so we had to keep the windows open most of the time and doors between rooms closed to get some relief. We asked about having the heat turned off, but the housekeeper informed us that if she turned off the heat we would not be able to turn it back on anywhere in the house.
3. Generally clean but there was a lot of hair in the carpet, the ice fridge was frozen shut, and there was a little bit of a dog/garbage smell when we arrived.
Overall, excellent and would definitely stay again!!
Amelia S.
Stayed 11 nights in Sep 2024