The check in associate, April, was super friendly, helpful, accomodating, and very pleasant. There was also a very nice gentleman cleaning the rooms when we left, and the check out person in the office was very nice. I didn't like the cigarette holes in the bedspread. The bedspread was worn and thin, and the bathtub had cigarette burns along the whole side of the tub. And lastly, the shower curtain had brown stains all down the side.